KACE by Quest vs. SmartDeploy Comparison


KACE by Quest Quest Software	SmartDeploy	+	+
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About KACE® by Quest supports your unified endpoint management (UEM) strategy by helping you discover and track every device in your environment, automate administrative tasks, keep compliance requirements up-to-date and secure your network from a range of cyberthreats. Discover, manage and secure all your endpoints from one console as you co-manage your traditional and modern endpoints, including Windows, Mac, Linux, ChromeOS, and iOS and Android devices. KACE is a Unified Endpoint Management solution that offers a single point of control for managing IT systems across the entire organization, inside or outside your network. This comprehensive solution takes the stress out of keeping devices secure and compliant so you can do more.	About SmartDeploy is a leading provider of modern endpoint management solutions. With a flexible layered architecture, IT can achieve centralized, single-image management to support 50 - 50,000 endpoints. SmartDeploys award-winning technology combines the best of progressive solutions like SCCM, centralized solutions like VDI and legacy imaging solutions like Ghost, without the common drawbacks. More than 3,000 organizations trust SmartDeploy to deploy and manage their end user devices. With over 1500 ready-to-use driver packs from top manufacturers, SmartDeploy helps streamline your disk cloning for remote and in-house employees.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Designed for those seeking simplified total endpoint management: Inventory, service desk, asset management, license compliance, security, mobility, and more. 50 devices? 50,000? KACE does that.	Audience IT teams that manage 50 to 50,000 Windows machines
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing As low as $3/mo/device Please contact Quest sales for additional pricing details and options. Free Version Free Trial	Pricing $1020/50 machines Free, fully-functioning trial is available at the download on our website. Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 4.5 / 5 features 4.5 / 5 design 4.5 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.6 / 5 design 4.5 / 5 support 4.7 / 5 Read all reviews
Pros & Cons from Real Users Pros Great Support. Easy to setup and get running. Once it is working there is nothing to worry about. Always new features coming. Great all in one solution. Excellent reporting. Easy to use. Everything I need in a few clicks. Interface clear. All modules are included, no hidden costs. Cons Steep learning curve - it really pays to understand the software. Does lack some nice features, but always being upgraded. Can be a little confusing. Some resources missing, like chatbot, hint in fields on form and more colors themes.	Pros & Cons from Real Users Pros -Very easy to deploy images across various machines despite hardware differences. -Extremely easy to set up and use. -Driver packs are updated with almost all models. -The cloud deploying option is wonderful. -1 month trial with all features -Customer service and Sales teams are very helpful and supportive. - Easy to learn and use for imaging units. - Cloud integration allows us to image units in the filed, where we could not before. - Application Packs are very handy for rolling out software quickly. - And Platform Packs make sure we have the latest drivers and firmware on a newly imaged unit as well as a unit already deployed. Setup process was very easy and quick. Their site has tons of documentation and videos on how to get the product setup. Smart deploy cut down our imaging and setup times to a fifth of what it was before. Combined with WDS our imaging process from start to finish takes 15 minutes. Driver packs make deployment easy. Single gold image is all that is needed. Easy to customize answer file. Easy to create application packs. • Quick Golden Image Setup • Easy to Deploy local or Remote • No more manual Sysprep • Mgmt. of all machines in once location • Driver Packs deploy with EASE!!!! Cons -The user interface needs an update I guess. It looks a bit old-fashioned. -Lack of proper documentation. -Deploying your Anti Virus through your golden image is a little bit challenging. - No Single Management console if you have multiple servers as deployment servers (This feature was not available and was disclosed when we purchased). - Also no sync option for when you update an image to push it to a multiple server deployment setup (Really wish this were an option). - Custom Application Packs are a little tricky to build (But can be done). - Not ALL Platform Packs are the latest available drivers and firmware (But for the most part they are). Wish there was a way for multiple admins to be signed into SD at once on the same server. Nothing really. Would like more available pre-packaged apps. • More Built in Application Packs • No Cloud Mgmt. Tool (Hopeful in coming releases)
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Quest Software Founded: 2001 United States www.quest.com/kace/	Company Information SmartDeploy Founded: 2008 United States www.smartdeploy.com
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AssetLabs Streamline License Tracker AssetLabs	ManageEngine OS Deployer ManageEngine
Certero for Enterprise ITAM Certero	smartImager Sircks
Ivanti	KACE by Quest Quest Software
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Categories Change Management Disk Imaging Endpoint Management Endpoint Protection Help Desk IoT IT Asset Management IT Management IT Security IT Service ITSM License Management Mobile Device Management (MDM) Patch Management Reporting Software Asset Management (SAM) Software Deployment System Monitoring Unified Endpoint Management (UEM)	Categories Disk Cloning Disk Imaging Endpoint Management IT Asset Management IT Management Software Asset Management (SAM) Software Deployment
Disk Imaging Features Backup Scheduling Bare-Metal Restore Compression Differential Backup Disk Cloning Encryption Image Deployment Incremental Backup Web Access / Restoration IT Asset Management Features Asset Tracking Audit Management Compliance Management Configuration Management Contract/License Management Cost Tracking Depreciation Management Inventory Management IT Service Management Maintenance Management Procurement Management Requisition Management Supplier Management IT Management Features Capacity Monitoring Compliance Management Event Logs Hardware Inventory IT Budgeting License Management Patch Management Remote Access Scheduling Software Inventory User Activity Monitoring Show More Features Change Management Features Approval Workflow Audit Trail Automated Notifications Change Calendar Change Planning Compliance Management Prioritization Release Management Task Management Tracking & Reporting Training Management Endpoint Protection Features Activity Log Antivirus Application Security Behavioral Analytics Device Management Encryption Signature Matching Web Threat Management Whitelisting / Blacklisting Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management IT Security Features Anti Spam Anti Virus Email Attachment Protection Event Tracking Internet Usage Monitoring Intrusion Detection System IP Protection Spyware Removal Two-Factor Authentication Vulnerability Scanning Web Threat Management Web Traffic Reporting IT Service Features Contract Management Incident Management IT Asset Management Knowledge Management Release Management Self Service Portal Service Catalog Service Reporting Ticket Management ITSM Features Asset Tracking Availability Management Change Management Configuration Management Contract/License Management Dashboard Incident Management Problem Management Project Management Release & Deployment Management Self Service Portal IoT Features Application Development Big Data Analytics Configuration Management Connectivity Management Data Collection Data Management Device Management Performance Management Prototyping Visualization License Management Features Automatic SKU Recognition Central LM Server Copy Protection History Tracking Node Management Online Activation Portable License Sarbanes-Oxley Compliance Timing Rights Trial License Mobile Device Management (MDM) Features Automatic Device Recognition Data Management Deployment Management Inventory Management Maintenance Utilities Procurement Management Remote Update / Installation Software Management Synchronization Management Wireless Network Support Patch Management Features Alerts/Notifications Automatic Approval Automatic Patch Deployment Automatic Scans Compliance Management Custom Patches Dashboard Network Wide Management Patch Prioritization Patch Testing Remote Access/Control Vulnerability Scanning Reporting Features Customizable Dashboard Data Source Connectors Drag & Drop Drill Down Email Reports Financial Reports Forecasting Marketing Reports OLAP Report Export Sales Reports Scheduled / Automated Reports System Monitoring Features Alerts / Notifications Antivirus Management Data Backup / Recovery Device Monitoring Inventory Management Patch Management Policy-based Automation Remote Monitoring Reporting / Analytics Risk Analysis Server Monitoring Service Configuration Management	Disk Imaging Features Backup Scheduling Bare-Metal Restore Compression Differential Backup Disk Cloning Encryption Image Deployment Incremental Backup Web Access / Restoration IT Asset Management Features Asset Tracking Audit Management Compliance Management Configuration Management Contract/License Management Cost Tracking Depreciation Management Inventory Management IT Service Management Maintenance Management Procurement Management Requisition Management Supplier Management IT Management Features Capacity Monitoring Compliance Management Event Logs Hardware Inventory IT Budgeting License Management Patch Management Remote Access Scheduling Software Inventory User Activity Monitoring
Integrations Apple Business Essentials Azure Marketplace Box Dropbox Google Google Drive Microsoft 365 Microsoft Authenticator Microsoft Azure Microsoft OneDrive Nutanix AHV Quest LiteSpeed for SQL Server VMware ESXi Workspace ONE Show More Integrations View All 10 Integrations	Integrations Apple Business Essentials Azure Marketplace Box Dropbox Google Google Drive Microsoft 365 Microsoft Authenticator Microsoft Azure Microsoft OneDrive Nutanix AHV Quest LiteSpeed for SQL Server VMware ESXi Workspace ONE Show More Integrations View All 4 Integrations
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