QualifyGo

QualifyGo

Oak Innovation Limited
iVision Plus

iVision Plus

NovelVox
+
+

Related Products

  • Bigly Sales
    9 Ratings
    Visit Website
  • 11x
    70 Ratings
    Visit Website
  • Traild
    6 Ratings
    Visit Website
  • Adversus
    172 Ratings
    Visit Website
  • Quant
    86 Ratings
    Visit Website
  • Insightful
    707 Ratings
    Visit Website
  • TE Recruit
    639 Ratings
    Visit Website
  • CredentialingSpectrum
    5 Ratings
    Visit Website
  • ServoDesk
    25 Ratings
    Visit Website
  • TollFreeForwarding
    3,231 Ratings
    Visit Website

About

Get more from your teams investment, with QualifyGo's range of historic and real-time reporting tools that keep you on top of calls and employee activity. ClarifyGo is hosted, managed and supported by Oak in the cloud. The result is a low-risk, cost-effective solution that saves you the hassle of looking after the system yourself. QualifyGo's user-defined dashboards, reports and wallboards help you understand - and handle with confidence - everything that matters, from Teams' Auto Attendants to user adoption. With a range of core and additional reporting capabilities to choose from, you can tailor QualifyGo to suit you, your department and your organization. Move beyond the basics in Teams. Monitor user adoption, call activity, and staff performance to manage calls, drive activity and identify training needs.

About

iVision Plus Cisco wallboards empower and motivate agents to do better by providing them with real-time performance statistics in most interactive designs. Get interactive cisco contact center wallboard designs with iVision plus that provides real-time stats and metrics of both, individual and team performances. No more boxy designed wallboards, make it more impactful with NextGen wallboard designs. iVision gamification wallboards motivate agents to do better. HTML 5 wallboards for better UX and responsive. Call center wallboard software allows to set KPI thresholds to control performance and stay informed of threshold breaches for immediate action even if you are not actively monitoring and managing. Digital Signage in real-time to all internal employees will improve efficiency and productivity. The employees will no longer be required to spend long interval of time to gather operational information.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone searching for a cloud-based reporting, analytics and management platform for Microsoft Teams

Audience

Agents and contact centers looking for a solution that provides real-time statistics and metrics of individual and team performances

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Oak Innovation Limited
Founded: 1985
United Kingdom
www.oakinnovate.com/qualifygo

Company Information

NovelVox
Founded: 2008
United States
www.novelvox.com

Alternatives

Shadow CMS

Shadow CMS

Resource Software International

Alternatives

Inova Desktop Presenter

Inova Desktop Presenter

Inova Solutions
Clobba

Clobba

Code Software
CommsOffice Express

CommsOffice Express

CommSoft Software Solutions
Wallboard

Wallboard

Wallboard
Call Accounting Mate

Call Accounting Mate

Callaccounting.ws
Plan/Ezy

Plan/Ezy

Keyvak

Categories

Call Accounting Supported

Categories

Dashboard Supported
Digital Signage Supported

Dashboard Features

Annotations Not Supported
Data Source Integrations Supported
Functions / Calculations Supported
Interactive Not Supported
KPIs Supported
OLAP Not Supported
Private Dashboards Not Supported
Public Dashboards Supported
Scorecards Supported
Themes Not Supported
Visual Analytics Not Supported
Widgets Supported

Digital Signage Features

Automatic Player Updates Not Supported
Content Scheduling Supported
Media Library Supported
Multi-Screen Support Not Supported
Remote Deployment Supported
Remote Display Management Supported
Visual Editor Not Supported

Integrations

Active Directory Not Supported
Fiserv Not Supported
Freshdesk Not Supported
HubSpot Customer Platform Not Supported
IBM Cloud Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Teams Supported
Oracle Cloud Infrastructure Not Supported
Oracle Health Ambulatory EHR Not Supported
Oracle Siebel CRM Not Supported
SAP Cloud Platform Not Supported
Sage CRM Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Sugar Connect Not Supported
Zendesk Not Supported
Zoho CRM Not Supported

Integrations

Active Directory Supported
Fiserv Supported
Freshdesk Supported
HubSpot Customer Platform Supported
IBM Cloud Supported
Microsoft Dynamics 365 Supported
Microsoft Teams Not Supported
Oracle Cloud Infrastructure Supported
Oracle Health Ambulatory EHR Supported
Oracle Siebel CRM Supported
SAP Cloud Platform Supported
Sage CRM Supported
Salesforce Supported
ServiceNow Supported
Sugar Connect Supported
Zendesk Supported
Zoho CRM Supported
Claim QualifyGo and update features and information
Claim QualifyGo and update features and information
Claim iVision Plus and update features and information
Claim iVision Plus and update features and information