QualifyGoOak Innovation Limited
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iVision PlusNovelVox
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Related Products
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About
Get more from your teams investment, with QualifyGo's range of historic and real-time reporting tools that keep you on top of calls and employee activity. ClarifyGo is hosted, managed and supported by Oak in the cloud. The result is a low-risk, cost-effective solution that saves you the hassle of looking after the system yourself. QualifyGo's user-defined dashboards, reports and wallboards help you understand - and handle with confidence - everything that matters, from Teams' Auto Attendants to user adoption. With a range of core and additional reporting capabilities to choose from, you can tailor QualifyGo to suit you, your department and your organization. Move beyond the basics in Teams. Monitor user adoption, call activity, and staff performance to manage calls, drive activity and identify training needs.
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About
iVision Plus Cisco wallboards empower and motivate agents to do better by providing them with real-time performance statistics in most interactive designs. Get interactive cisco contact center wallboard designs with iVision plus that provides real-time stats and metrics of both, individual and team performances. No more boxy designed wallboards, make it more impactful with NextGen wallboard designs. iVision gamification wallboards motivate agents to do better. HTML 5 wallboards for better UX and responsive. Call center wallboard software allows to set KPI thresholds to control performance and stay informed of threshold breaches for immediate action even if you are not actively monitoring and managing. Digital Signage in real-time to all internal employees will improve efficiency and productivity. The employees will no longer be required to spend long interval of time to gather operational information.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Anyone searching for a cloud-based reporting, analytics and management platform for Microsoft Teams
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Audience
Agents and contact centers looking for a solution that provides real-time statistics and metrics of individual and team performances
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationOak Innovation Limited
Founded: 1985
United Kingdom
www.oakinnovate.com/qualifygo
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Company InformationNovelVox
Founded: 2008
United States
www.novelvox.com
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Alternatives |
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Categories |
Categories |
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Dashboard Features
Annotations
Not Supported
Data Source Integrations
Supported
Functions / Calculations
Supported
Interactive
Not Supported
KPIs
Supported
OLAP
Not Supported
Private Dashboards
Not Supported
Public Dashboards
Supported
Scorecards
Supported
Themes
Not Supported
Visual Analytics
Not Supported
Widgets
Supported
Digital Signage Features
Automatic Player Updates
Not Supported
Content Scheduling
Supported
Media Library
Supported
Multi-Screen Support
Not Supported
Remote Deployment
Supported
Remote Display Management
Supported
Visual Editor
Not Supported
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Integrations
Active Directory
Not Supported
Fiserv
Not Supported
Freshdesk
Not Supported
HubSpot Customer Platform
Not Supported
IBM Cloud
Not Supported
Microsoft Dynamics 365
Not Supported
Microsoft Teams
Supported
Oracle Cloud Infrastructure
Not Supported
Oracle Health Ambulatory EHR
Not Supported
Oracle Siebel CRM
Not Supported
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Integrations
Active Directory
Supported
Fiserv
Supported
Freshdesk
Supported
HubSpot Customer Platform
Supported
IBM Cloud
Supported
Microsoft Dynamics 365
Supported
Microsoft Teams
Not Supported
Oracle Cloud Infrastructure
Supported
Oracle Health Ambulatory EHR
Supported
Oracle Siebel CRM
Supported
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