Qminder vs. TOKENN Comparison


Qminder	TOKENN Cyberzio Innovations Pvt Ltd	+	+
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About Qminder is the leading Offline CRM for in-person service, an all-in-one hub for walk-ins, appointments, and queue management. Designed for organizations that rely on face-to-face interactions, Qminder bridges the gap between digital convenience and real-world service. It provides full visibility into the customer journey, while Service Intelligence tools turn data into actionable insights—helping businesses reduce wait times, optimize workflows, and improve efficiency. Trusted by government agencies, healthcare providers, financial institutions, universities, and major retailers, Qminder simplifies queue management, appointment scheduling, and real-time communication—ensuring seamless service and happier customers. Get started in under a week and see results from day one. With three flexible pricing plans and zero setup costs, onboarding is quick and hassle-free. Qminder has powered 1+ billion service interactions for AT&T, Verizon, Uber, Apple, and more. Now, it’s your turn.	About TOKENN is cloud-based queue management and appointment booking software for clinics and outpatient departments. Patients scan a clinic QR code or message its WhatsApp number to receive a token, estimated wait and updates as their turn approaches. Staff manage bookings and walk-ins from a dashboard, issue reception tokens, and run separate queues or fixed-time appointments by doctor or department. A waiting-room display shows current and upcoming tokens and announces calls aloud on a TV or tablet. The WhatsApp assistant handles booking, status checks, cancellations and reminders in English and 18 Indian languages, while directing medical questions to clinic staff. Designed for doctors, clinics, diagnostic labs and hospital outpatient departments, TOKENN provides digital queues alongside existing records or billing systems. It is a web service; patients do not need a separate TOKENN app.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies searching for a solution to learn more about their customers and their needs	Audience Solo doctors, small and multi-doctor clinics, polyclinics, diagnostic labs, and hospital OPD departments in India.
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $869 per month Unlimited locations, no implementation fees. Free Version Supported Free Trial Supported	Pricing ₹149 one-time Plans are prepaid booking-credit packs, starting with 150 credits for ₹149. Each token or appointment uses one credit; WhatsApp messages, reminders, and the waiting-room display are included. Credits never expire, and there is no monthly subscription. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Qminder Founded: 2011 United Kingdom www.qminder.com	Company Information Cyberzio Innovations Pvt Ltd Founded: 2024 India tokenn.live
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Categories Appointment Scheduling Supported Patient Check-in Kiosk Supported Queue Management Supported Visitor Management Supported Waitlist Supported	Categories Queue Management Supported
Queue Management Features Appointment Scheduling Supported Calendar Not Supported Communication Tools Supported Contactless Supported Customer Surveys Supported Dashboard Supported For Banks Supported For Government Supported For Healthcare Supported For Restaurants Supported For Retail Supported SMS Marketing Supported Supports Multiple Counters Supported Virtual Queue Supported Show More Features Appointment Scheduling Features Appointment Reminders Supported Automated Scheduling Supported Calendar Sync Supported Client Database Not Supported Group Scheduling Not Supported Mobile Access Not Supported Multi-Location Not Supported Online Booking Not Supported Online Payments Not Supported Recurring Appointments Not Supported Room Booking Management Not Supported Visitor Management Features Alerts/Notifications Supported Badge Management Supported Document Management Supported ID Scan Not Supported Pre-Registration Supported Registration Management Supported Self Check-in Supported Visitor Tracking Supported Watch List Not Supported Waitlist Features Alerts/Notifications Supported Customer Database Supported For Restaurants Supported Prioritization Supported Public Waitlist Supported Reporting & Statistics Supported Self Check-in Supported Waiting Time Tracking Supported Waitlist Status Tracking Supported
Integrations Gmail Supported Pipedrive Supported Razorpay Not Supported Slack Supported SurveyMonkey Supported WhatsApp Not Supported View All 4 Integrations	Integrations Gmail Not Supported Pipedrive Not Supported Razorpay Supported Slack Not Supported SurveyMonkey Not Supported WhatsApp Supported View All 2 Integrations
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