Qline

Qline

Advanced Kiosks
+
+

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About

Waiting is painful for everyone. It causes anxiety for your visitors by taking away the control they have over how they spend their time. It causes stress for your team as they are the ones processing paper forms, answering repetitive questions all the while trying to provide the best customer service they can for an incredibly busy office. With traditional queuing, visitors check-in at a front desk, fill out a form and then they wait to be called. It sounds simple enough, and it has been the way things have worked for many years, but is it the best way? These are things that add up quickly in a busy office and lead to either a long line of unhappy visitors, or a handful of very busy agents. In most cases – both. It comes as no surprise then that long waits and inefficient processes are harmful to all organizations. As we move further into the fast paced future of near instant technology, what was considered efficient yesterday, is sluggish today.

About

TrafficDefender™, powered by Netacea, ensures that your site remains available to customers 24/7, no matter how busy it gets. Our enterprise-grade, scalable, cloud-based Virtual Waiting Room service sits in front of your website to control in your hands, in real-time. TrafficDefender ensures your infrastructure only ever receives the visitors it’s able to manage, allowing you to guarantee availability, protect the customer experience and maximize revenue. When the maximum number of visitors is reached, TrafficDefender delivers a waiting page to all additional visitors without any access to your servers. Nobody likes waiting. Virtual waiting room makes the process as fair, transparent and pain free as possible while guaranteeing 100% website uptime. TrafficDefender's Virtual Waiting Room operates across all platforms without any code changes. Simply point your DNS at TrafficDefender and you’re good to go.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that need a kiosk and queue management solution

Audience

Anyone looking for a Virtual Waiting Room solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Advanced Kiosks
Founded: 2000
United States
www.queuingsoftware.com

Company Information

TrafficDefender
United Kingdom
www.trafficdefender.com/virtual-waiting-room/

Alternatives

Alternatives

Queue-it

Queue-it

Queue-it ApS
piLOBI

piLOBI

Paraminfo

Categories

Kiosk Supported
Queue Management Supported

Categories

Kiosk Features

Activity Reservations Supported
Digital Signature Supported
License Management Supported
Onsite Printing Supported
Remote Access Supported
Secure Browsing Supported
Ticket / Order Fulfillment Supported
Touch Screen Supported
Usage Reporting Supported
Virtual Keyboard Supported
Wireless Internet Access Supported

Integrations

No info available.

Integrations

No info available.
Claim Qline and update features and information
Claim Qline and update features and information
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Claim TrafficDefender and update features and information