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About
The experience of waiting at a service facility is said to significantly affect a customer's perception of the quality of service provided. The overall experience of efficient, courteous and superior service provided gets diluted with the bitter feel of having to wait for long. The good news is that there are tools available that service organizations can use to influence customers’ waiting experiences. QMAGIK is a queue management system that best integrates appointment and walk-in customer queues. It manages your dynamically changing waiting lines to ensure disciplined and guided customer experience. Special features such as Single Token Multiple Service Facility,Token Forwarding, Customer Profile based Prioritization, Video and Scrolling Advertisements etc. makes QMAGIK ideal for customer service focused organizations. Predicts and streamlines flow, Enables pre-defined or dynamic routing, Optimizes resource costing and staff load, Improves organizational flexibility and agility.
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About
Allow the customers more convenience while waiting for their turn, our system can send out SMS notifications as the customer's queue number is getting near. We recognize that each business is unique, so our queueing software can be configured to your specific needs. We have in-house programmers that can customize the features and functionalities of the existing QueueRite System to specifically suit the requirements of your business. The Ivant Queue Management System requires a username / password log-in as an initial security feature. The starting numbers for queuing are also randomized to further safeguard the queuing process. The QueueRite System is a browser-based application, so there is no need for software installation on the client computers. It runs on the client company’s local area network connection. QueueRite System has an Application Programming Interface (API) which provides a common ground for existing third party program of the clients to integrate seamlessly.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Queue Management system for companies
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Audience
Anyone looking for a cloud based Queue Management system
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$49 per month
1 Branch location
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationQMAGIK
Founded: 2009
India
www.qmagik.com
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Company InformationQueueRite
Founded: 2011
United Kingdom
queuerite.com/features.do
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Categories |
Categories |
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Integrations
No info available.
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Integrations
No info available.
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