QueaxisUninand Technologies
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About
The experience of waiting at a service facility is said to significantly affect a customer's perception of the quality of service provided. The overall experience of efficient, courteous and superior service provided gets diluted with the bitter feel of having to wait for long. The good news is that there are tools available that service organizations can use to influence customers’ waiting experiences. QMAGIK is a queue management system that best integrates appointment and walk-in customer queues. It manages your dynamically changing waiting lines to ensure disciplined and guided customer experience. Special features such as Single Token Multiple Service Facility,Token Forwarding, Customer Profile based Prioritization, Video and Scrolling Advertisements etc. makes QMAGIK ideal for customer service focused organizations. Predicts and streamlines flow, Enables pre-defined or dynamic routing, Optimizes resource costing and staff load, Improves organizational flexibility and agility.
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About
Serve customers virtually from anywhere or digitally from any location. Queaxis offers a multitude of check-in options for customers to seamlessly connect and interact with service providers to avail services. The signage module built into Queaxis and integration with PixlView brings in a new level of opportunity to promote your brand. Alongside queue information, push ads, play captivating media content, show information and infotainment content to keep the customers engaged. An advanced web-based agent terminal enabled service representatives to serve customers with ease. Emote bundles the most sophisticated features including live chat, call forwarding, realtime performance indicator and much more power-ups. It is dynamic and fully customizable to adapt to your unique workflow demands.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Queue Management system for companies
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Audience
Organizations searching for a powerful Queue Management solution
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationQMAGIK
Founded: 2009
India
www.qmagik.com
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Company InformationUninand Technologies
Founded: 2015
United Arab Emirates
www.uninand.com/queaxis
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Categories |
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Integrations
No info available.
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Integrations
No info available.
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