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About

QLess specializes in queue management and appointment scheduling software. Through queue management software, customers are empowered to wait wherever they want: at home, work, or even Starbucks – instead of a crowded lobby. To begin, customers join a virtual queue online. They are given a wait time forecast and timely notifications alert customers as they move to the front of the queue. With appointment scheduling software, customers book an appointment for a future day and time. Meanwhile, you are able to accept walk-ins as schedule openings occur. As the time of the customer’s appointment approaches, QLess automatically places the customer in the virtual queue of your software. Interactive appointment scheduling software offers bi-directional communication, connecting your staff with customers. If a customer is running late, they can request more time. Likewise, your staff can notify the customer if your office is behind schedule.

About

QueueCare is a cloud queue management system for clinics and medical centres. Reception works a live board with a column for each doctor or room, and moves a patient to another doctor with one drag. Patients check in by scanning a QR code at the door, with no app to install, and follow their place in line on their own phone. Any TV with a browser becomes a waiting-room screen that calls the next patient by name and room, aloud, in Arabic or English. QueueCare also prints numbered tickets at the desk or from a self-service kiosk, keeps walk-ins and appointments on one board, and gives reception and the doctors' rooms a team chat attached to each patient. Analytics show the average wait, the busiest hours and each doctor's wait and consultation time. Arabic is native, right to left. Pro is $179 a month billed yearly or $199 billed quarterly; Ultra for multi-branch groups is priced on request. Every plan has a 30-day free trial, and a live demo needs no sign-up.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Education and government institutions seeking a solution to manage all their operations

Audience

Clinics and medical centres that run a waiting room: reception staff, doctors, and the patients waiting to be called

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

500.00/month
Free Version Not Supported
Free Trial Not Supported

Pricing

$179/month
Pro: $179 per month billed yearly, or $199 per month billed quarterly. Includes 15 doctor rooms, 5 reception desks, up to 200 patients a day, 5 waiting-room screens, analytics and team chat.
Ultra: price on request, for medical groups with several branches or floors. Unlimited rooms, desks, patients and screens.
Every plan starts with a 30-day free trial, no credit card required.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I like that students receive a message once I have summoned them, so they can expect the call. Most students do not want to answer from an unfamiliar phone number.

Cons

  • It took me a while to get familiar with the system.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

QLess
Founded: 2007
United States
qless.com

Company Information

QueueCare
Founded: 2025
Aqaba, Jordan
queue.care

Alternatives

Alternatives

TOKENN

TOKENN

Cyberzio Innovations Pvt Ltd
OPDly

OPDly

OPDly Technologies
TablesReady

TablesReady

Table's Ready, LLC
MedPrax OPD

MedPrax OPD

MedPrax Biotechnologies Private Limited

Categories

Categories

Queue Management Supported

QueueCare is a queue management system built for the waiting room of a clinic or medical centre. Reception works one live board with a column per doctor or room, moves a patient to another doctor with a drag, and keeps walk-ins and appointments in the same line. Patients join from their own phone by scanning a QR code at the door, with nothing to install, and watch their place move. Any TV with a browser becomes the waiting-room screen and calls each patient by name and room, aloud, in Arabic or English. Numbered tickets print at the desk or from a self-service kiosk, and the day's analytics show the average wait, the busiest hours and each doctor's wait and consultation time.

Queue Management Features

Appointment Scheduling Supported
Calendar Supported
Communication Tools Supported
Contactless Not Supported
Customer Surveys Not Supported
Dashboard Supported
For Banks Supported
For Government Not Supported
For Healthcare Supported
For Restaurants Supported
For Retail Supported
SMS Marketing Not Supported
Supports Multiple Counters Supported
Virtual Queue Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Not Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Not Supported
Room Booking Management Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Queue Management Features

Appointment Scheduling Not Supported
Calendar Not Supported
Communication Tools Supported
Contactless Supported
Customer Surveys Not Supported
Dashboard Supported
For Banks Not Supported
For Government Not Supported
For Healthcare Supported
For Restaurants Not Supported
For Retail Not Supported
SMS Marketing Not Supported
Supports Multiple Counters Supported
Virtual Queue Supported

Integrations

Microsoft 365 Supported

Integrations

Microsoft 365 Not Supported
Claim QLess and update features and information
Claim QLess and update features and information
Claim QueueCare and update features and information
Claim QueueCare and update features and information