TicketlineBodanius
|
||||||
Related Products
|
||||||
About
Boost your sales, enhance your marketing capabilities, and improve your customer services on a single cloud-based platform. By using Prosoftly, you can manage your sales on a single cloud-based platform, store your customer data, build strong corporate relations, take advantage of marketing automation, and measure your sales performance. Prosoftly CRM is a software as a service and continues until you cancel it. You will automatically renew at the end of each term and you will be charged for the next term. Record all actions with related tickets and provide others see in corporate memory. You don't need to ask about the ticket in which status. You can observe all tickets and their status on the drag-and-drop progress board easily.
|
About
Ticketline is a Shopify support ticketing app for merchants who want to manage customer service requests alongside order information. Customers can open tickets from their Shopify customer account or order status page, and each ticket is linked to the relevant order with its items, date, total, and attachments. Store staff can review, assign, reply to, and update tickets from a dashboard in Shopify admin, while email notifications keep customers informed as tickets progress. Plans include monthly ticket allowances, team-member seats, email notifications, and file attachments, with higher tiers adding custom ticket statuses and fields. Ticketline is designed for asynchronous support rather than live chat, giving Shopify merchants a way to organize order-related questions and follow each conversation from submission through resolution.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Organizations interested in a platform that helps create new sales opportunities
|
Audience
Shopify merchants and their customer-support teams handling order-related customer requests.
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and VideosNo images available
|
|||||
Pricing
$7 per user per month
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
$4.99/month
Starter: $4.99/month or $49.99/year, with 150 tickets/month, 1 team member, email notifications, three 5 MB attachments, custom issue types, and order linking. Growth: $8.99/month or $89.99/year. Pro: $19.99/month or $179.99/year. Annual plans show savings of 17% on Starter and Growth and 25% on Pro. All plans include a 7-day free trial; charges are billed in USD.
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
|||||
Company InformationProsoftly
United States
www.prosoftly.com
|
Company InformationBodanius
Founded: 2021
United States
ticketline.app/en/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
Facebook
Supported
Gmail
Supported
Google Calendar
Supported
LinkedIn
Supported
Mailchimp
Supported
QuickBooks Online
Supported
SendGrid
Supported
Shopify
Not Supported
Stripe
Supported
|
Integrations
Facebook
Not Supported
Gmail
Not Supported
Google Calendar
Not Supported
LinkedIn
Not Supported
Mailchimp
Not Supported
QuickBooks Online
Not Supported
SendGrid
Not Supported
Shopify
Supported
Stripe
Not Supported
|
|||||
|
|
|