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About

Pronto is a communication hub created for the everyday user. It connects people via chat and video, so they can learn faster, work smarter, and communicate seamlessly. Not everyone is comfortable with new technology. At pronto, we’re looking out for frontline workers and designed Pronto to be the most frictionless, easy-to-use communication product on the market. Most of today’s workforce either doesn’t work at a desk, or works remotely. Pronto is designed mobile-first and keeps you connected right from your mobile phone— even when you’re on the go.

About

HubEngage is a state-of-the-art, intelligent employee experience platform for communications and engagement. HubEngage enables companies of all sizes to engage their employees with relevant communications features combined with deep segmentation tools and in-depth analytics. Combined with a multi-channel approach via iOS and Android apps, desktop intranets, emails, and digital displays, companies can reach 100% of their workforce 24/7. Visit us at HubEngage.com and book a demo today! The HubEngage platform allows for companies of all sizes to solve for unique employee engagement needs from communications to recognitions to employee feedback. As an innovative organization, you can empower your employees and help them achieve objectives that are in -line with the mission, vision, and company values. Enrich the lives of your employees so they can contribute a 100% to the company legacy.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations of all sizes that want a seamless communications tool

Audience

Manufacturing, Hospitality, Automotive, Biotech, Construction, CPG, Energy & Oil, Healthcare, Food Services, Retail

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$3 per month/user
Chat Only Option
Unlimited file storage
Instant chat translation
Enterprise security
Basic Support

Upgrades available if more features are needed
Free Version
Free Trial

Pricing

$5 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Our team loves Pronto! Its been great to have one place where everyone has contact with each other - which eliminates the need to constantly distribute updated phone number lists, etc. The ability to create specific groups is also convenient for various departments and group discussions that don't need to involve the entire company. My team loves the GIF and emoji's - keeps conversations fun!
  • Super easy to communicate with teams and company wide. There's tons of features which make communication easy whether it’s a meeting or sharing docs.
  • Fantastic sales engagement. We were coming from a place where our sales leaders were trying to broadcast messages widely and still control the interaction (i.e. who can DM who). We had a mixture of sms based systems that did not provide great transparency into who was participating.
  • We love the ease of use, everything is very self-explanatory, no need for training. Also the ability to create many groups, see who has read the messages, share files, etc. All of Pronto is amazing!

Cons

  • The only thing we don't like is that incoming or new employees, can't see announcements that were posted previously. We love the announcements features but wish there was maybe a "bulletin" where permanent announcements can be viewed for all time and eternity by anyone no matter when they join our company.
  • Some of the features like video chat don’t function well when you exceed a certain number of users.
  • They come from an educational background, so we had to show them the sales use cases. They picked it quickly.
  • My ONE complaint is that it doesn’t hide the text of my chats when the notification pops up on my screen. If I am sharing my screen with someone and someone else sends me something sensitive, everyone gets to read that message.

Pros & Cons from Real Users

Pros

  • What stood out to me was having employee communication and recognition in the same app. We didn't have to keep reminding people to check different platforms anymore, and the recognition feature made it easier to celebrate team wins. I also liked that we only enabled the modules we actually needed instead of paying for things we weren't ready to use.
  • AI moderation takes a lot of the risk out of opening up social features to employees flagging inappropriate content before it becomes a problem. Sentiment analysis on survey responses has helped us spot team morale dips earlier than we would have otherwise. The intranet replacement alone justified the cost for us.
  • Modular approach is a real advantage you're not paying for things you don't use yet. The employee social features helped build culture during a period of rapid remote hiring. Sentiment analysis on surveys has surfaced things we genuinely wouldn't have caught otherwise.
  • Modular approach is a real advantage you're not paying for things you don't use yet. The employee social features helped build culture during a period of rapid remote hiring. Sentiment analysis on surveys has surfaced things we genuinely wouldn't have caught otherwise.
  • Mobile-first setup works really well for non-desk workers. Recognition module with points and gift cards drove adoption faster than we expected. Multi-language support was critical for us and it actually works without feeling like an afterthought.

Cons

  • There are quite a few features, so getting familiar with everything took a little time at first. Once our team got used to the layout, it became much easier to navigate.
  • The gamification side points, leaderboards hasn't landed as well with our demographic as I think it might in other industries. Our employees skew older and a few found it a bit gimmicky. It's easy to turn off but something to consider depending on your workforce.
  • The mobile app UI could use a refresh in a few spots it looks fine but some navigation flows feel slightly clunky compared to consumer apps employees are used to. Not a dealbreaker but worth mentioning.
  • The mobile app UI could use a refresh in a few spots it looks fine but some navigation flows feel slightly clunky compared to consumer apps employees are used to. Not a dealbreaker but worth mentioning.
  • Initial setup took longer than the sales team suggested — there's a fair amount of configuration involved. Some of our older employees found the app a bit confusing at first, took a few weeks before everyone was comfortable.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Pronto
Founded: 2016
United States
pronto.io

Company Information

HubEngage
Founded: 2016
United States
hubengage.com

Alternatives

Alternatives

Slack

Slack

Salesforce
Workvivo

Workvivo

Zoom
Pronto Xi

Pronto Xi

Pronto Software

Categories

Categories

Employee Communication Tools Features

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications Features

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Team Chat Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication Features

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Student Engagement Platform Features

Communication Tools
Community Management
Event Calendar
Higher Education
Interactive Learning
K-12
Location Tracking
Mobile App
Orientation Management
Polls / Voting
Safety Management
Student Group Management

Employee Communication Tools Features

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications Features

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Team Chat Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication Features

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Employee Engagement Features

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Employee Recognition Features

eCards
Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition

Integrations

ADP Comprehensive Services
Blackboard Learn
Blackboard for Business
Canvas
Dropbox
FlowCentric Processware
Jive
LCAB
Microsoft Teams
Moodle
Netstock
Oracle APEX
ProSpend
SAP SuccessFactors
TSM
Tango Card
WordPress
Workday HCM
iCloud

Integrations

ADP Comprehensive Services
Blackboard Learn
Blackboard for Business
Canvas
Dropbox
FlowCentric Processware
Jive
LCAB
Microsoft Teams
Moodle
Netstock
Oracle APEX
ProSpend
SAP SuccessFactors
TSM
Tango Card
WordPress
Workday HCM
iCloud
Claim Pronto and update features and information
Claim Pronto and update features and information
Claim HubEngage and update features and information
Claim HubEngage and update features and information