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About

Pronto is a communication hub created for the everyday user. It connects people via chat and video, so they can learn faster, work smarter, and communicate seamlessly. Not everyone is comfortable with new technology. At pronto, we’re looking out for frontline workers and designed Pronto to be the most frictionless, easy-to-use communication product on the market. Most of today’s workforce either doesn’t work at a desk, or works remotely. Pronto is designed mobile-first and keeps you connected right from your mobile phone— even when you’re on the go.

About

HubEngage is a state-of-the-art, intelligent employee experience platform for communications and engagement. HubEngage enables companies of all sizes to engage their employees with relevant communications features combined with deep segmentation tools and in-depth analytics. Combined with a multi-channel approach via iOS and Android apps, desktop intranets, emails, and digital displays, companies can reach 100% of their workforce 24/7. Visit us at HubEngage.com and book a demo today! The HubEngage platform allows for companies of all sizes to solve for unique employee engagement needs from communications to recognitions to employee feedback. As an innovative organization, you can empower your employees and help them achieve objectives that are in -line with the mission, vision, and company values. Enrich the lives of your employees so they can contribute a 100% to the company legacy.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Organizations of all sizes that want a seamless communications tool

Audience

Manufacturing, Hospitality, Automotive, Biotech, Construction, CPG, Energy & Oil, Healthcare, Food Services, Retail

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$3 per month/user
Chat Only Option
Unlimited file storage
Instant chat translation
Enterprise security
Basic Support

Upgrades available if more features are needed
Free Version Not Supported
Free Trial Supported

Pricing

$5 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.9 / 5
features 4.9 / 5
design 4.9 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Our team loves Pronto! Its been great to have one place where everyone has contact with each other - which eliminates the need to constantly distribute updated phone number lists, etc. The ability to create specific groups is also convenient for various departments and group discussions that don't need to involve the entire company. My team loves the GIF and emoji's - keeps conversations fun!
  • Super easy to communicate with teams and company wide. There's tons of features which make communication easy whether it’s a meeting or sharing docs.
  • Fantastic sales engagement. We were coming from a place where our sales leaders were trying to broadcast messages widely and still control the interaction (i.e. who can DM who). We had a mixture of sms based systems that did not provide great transparency into who was participating.
  • We love the ease of use, everything is very self-explanatory, no need for training. Also the ability to create many groups, see who has read the messages, share files, etc. All of Pronto is amazing!

Cons

  • The only thing we don't like is that incoming or new employees, can't see announcements that were posted previously. We love the announcements features but wish there was maybe a "bulletin" where permanent announcements can be viewed for all time and eternity by anyone no matter when they join our company.
  • Some of the features like video chat don’t function well when you exceed a certain number of users.
  • They come from an educational background, so we had to show them the sales use cases. They picked it quickly.
  • My ONE complaint is that it doesn’t hide the text of my chats when the notification pops up on my screen. If I am sharing my screen with someone and someone else sends me something sensitive, everyone gets to read that message.

Pros & Cons from Real Users

Pros

  • HubEngage has been useful for giving our team a place to share wins and recognize the work happening across our studios. Since BAM Labs is built around structured strength training and measurable performance, we can use posts to highlight member progress, coaching achievements, and milestones while giving the wider team a chance to engage with them. The recognition and social features make those achievements more visible instead of keeping them within one studio.
  • The Social Hub has been a nice addition for us because our team can actually interact with the content instead of just receiving announcements. We use posts to share completed jobs, recognize good work, and highlight things happening across our heat exchanger service, repair, refurbishment, and on-site teams. The likes and comments make it easier for people to participate and acknowledge each other.
  • The Social Hub has been useful for giving our teams a place to share project updates, technical wins, and useful information from the work we do. Since Pinnacle works across quality management, IT delivery, automation, AI, and digital transformation, there is a lot of knowledge moving between teams. Being able to post updates, comment, and share ideas in one place makes that knowledge easier for others to see and contribute to.
  • The Surveys Hub has been one of the more useful parts of HubEngage for us. We can send quick pulse surveys after internal changes or new initiatives and get a much clearer picture of how employees are responding. I also like that the results can be broken down instead of leaving us with a large list of responses to sort through.
  • Getting honest feedback from the team is important. The pulse surveys and sentiment analysis help us understand how people are responding to new projects, processes, and changes without having to manually review every response.

Cons

  • There are quite a few features, so it took us some time to decide how we wanted to structure the platform around our different teams and locations.
  • The mobile app is currently being upgraded, so there are still a few areas where the experience could be smoother. I think the updates will make a noticeable difference once the new version is fully rolled out.
  • The mobile app is currently being upgraded, so the experience is not quite as smooth as we would like in some areas. I’m looking forward to seeing the improvements once the upgrade is fully in place.
  • The navigation could be cleaner. It took me a while to get familiar with where certain survey options and reports were located.
  • The navigation takes some getting used to. There are quite a few sections and settings, so finding a specific survey or report is not always as straightforward as I’d like.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Pronto
Founded: 2016
United States
pronto.io

Company Information

HubEngage
Founded: 2016
United States
hubengage.com

Alternatives

Alternatives

Pronto Xi

Pronto Xi

Pronto Software
Workvivo

Workvivo

Zoom Communications
Slack

Slack

Salesforce

Categories

Categories

Employee Communication Tools Features

Activity / News Feed Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Supported
File Sharing Supported
Knowledge Management Supported
Newsletter Management Not Supported
Surveys & Feedback Supported

Internal Communications Features

App Integration Not Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Not Supported
Video Chat Supported
Voice Chat Supported

Team Chat Features

End-to-End Encryption (E2EE) Not Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Team Communication Features

Activity / News Feed Not Supported
Audio Calls Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Not Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Supported
Task Management Supported
Video Conferencing Supported

Student Engagement Platform Features

Communication Tools Supported
Community Management Supported
Event Calendar Not Supported
Higher Education Supported
Interactive Learning Not Supported
K-12 Not Supported
Location Tracking Supported
Mobile App Supported
Orientation Management Supported
Polls / Voting Supported
Safety Management Not Supported
Student Group Management Supported

Employee Communication Tools Features

Activity / News Feed Supported
Audio / Video Conferencing Not Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Supported
File Sharing Supported
Knowledge Management Supported
Newsletter Management Supported
Surveys & Feedback Supported

Internal Communications Features

App Integration Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Supported
Employee Directory Supported
Event Calendar Supported
Newsletter Management Supported
Photo Gallery Supported
Social Sharing Supported
Survey Management Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported

Team Communication Features

Activity / News Feed Supported
Audio Calls Not Supported
Calendar Management Not Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Supported
Task Management Not Supported
Video Conferencing Not Supported

Employee Engagement Features

Benchmarking Supported
Cultural Alignment Supported
Employee Awards Supported
Employee Guides Not Supported
Employee Recognition Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Supported

Employee Recognition Features

eCards Supported
Goals Supported
Leaderboards / Activity Tracking Supported
Manager-to-Peer Recognition Supported
Mention Management Supported
Nominations Supported
Peer-to-Peer Recognition Supported
Performance Management Supported
Rewards Catalog Supported
Rewards Points Supported
Social Recognition Supported

Integrations

ADP Comprehensive Services Not Supported
Blackboard Learn Supported
Blackboard for Business Supported
Dropbox Supported
FlowCentric Processware Supported
Google Drive Supported
Jive Not Supported
LCAB Supported
Microsoft OneDrive Supported
Microsoft Teams Not Supported
Moodle Supported
Netstock Supported
Oracle APEX Not Supported
SAP SuccessFactors Not Supported
Stax Supported
TSM Supported
VirtlX Not Supported
WordPress Not Supported
iCloud Supported

Integrations

ADP Comprehensive Services Supported
Blackboard Learn Not Supported
Blackboard for Business Not Supported
Dropbox Not Supported
FlowCentric Processware Not Supported
Google Drive Not Supported
Jive Supported
LCAB Not Supported
Microsoft OneDrive Not Supported
Microsoft Teams Supported
Moodle Not Supported
Netstock Not Supported
Oracle APEX Supported
SAP SuccessFactors Supported
Stax Not Supported
TSM Not Supported
VirtlX Supported
WordPress Supported
iCloud Not Supported
Claim Pronto and update features and information
Claim Pronto and update features and information
Claim HubEngage and update features and information
Claim HubEngage and update features and information