Zoom Chat

Zoom Chat

Zoom Communications
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About

Pronto is a communication hub created for the everyday user. It connects people via chat and video, so they can learn faster, work smarter, and communicate seamlessly. Not everyone is comfortable with new technology. At pronto, we’re looking out for frontline workers and designed Pronto to be the most frictionless, easy-to-use communication product on the market. Most of today’s workforce either doesn’t work at a desk, or works remotely. Pronto is designed mobile-first and keeps you connected right from your mobile phone— even when you’re on the go.

About

Zoom Chat, formerly Zoom Team Chat, is an AI-powered business messaging and collaboration platform that helps teams communicate, share information, and coordinate work. The software provides direct messaging, group conversations, persistent channels, file sharing, and project collaboration spaces within Zoom Workplace. Its built-in AI capabilities summarize conversations, identify action items, generate suggested responses, and retrieve relevant information from messages and shared documents. Users can transition from chat conversations to Zoom Meetings, maintain continuous meeting discussions, and access recordings, summaries, and other meeting resources. Zoom Chat also supports automated workflows, custom AI agents, task coordination, and integrations with third-party business applications. The platform provides searchable conversation histories, customizable notification settings, external collaboration, and administrative controls for managing workplace communications.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Organizations of all sizes that want a seamless communications tool

Audience

Businesses, remote and hybrid teams, project managers, IT administrators, sales departments, marketing teams, operations professionals, customer service organizations, and enterprises seeking AI-powered team messaging, project collaboration, workflow automation, and integrated workplace communications

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$3 per month/user
Chat Only Option
Unlimited file storage
Instant chat translation
Enterprise security
Basic Support

Upgrades available if more features are needed
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.5 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Our team loves Pronto! Its been great to have one place where everyone has contact with each other - which eliminates the need to constantly distribute updated phone number lists, etc. The ability to create specific groups is also convenient for various departments and group discussions that don't need to involve the entire company. My team loves the GIF and emoji's - keeps conversations fun!
  • Super easy to communicate with teams and company wide. There's tons of features which make communication easy whether it’s a meeting or sharing docs.
  • Fantastic sales engagement. We were coming from a place where our sales leaders were trying to broadcast messages widely and still control the interaction (i.e. who can DM who). We had a mixture of sms based systems that did not provide great transparency into who was participating.
  • We love the ease of use, everything is very self-explanatory, no need for training. Also the ability to create many groups, see who has read the messages, share files, etc. All of Pronto is amazing!

Cons

  • The only thing we don't like is that incoming or new employees, can't see announcements that were posted previously. We love the announcements features but wish there was maybe a "bulletin" where permanent announcements can be viewed for all time and eternity by anyone no matter when they join our company.
  • Some of the features like video chat don’t function well when you exceed a certain number of users.
  • They come from an educational background, so we had to show them the sales use cases. They picked it quickly.
  • My ONE complaint is that it doesn’t hide the text of my chats when the notification pops up on my screen. If I am sharing my screen with someone and someone else sends me something sensitive, everyone gets to read that message.

Pros & Cons from Real Users

Pros

  • 1. It helps in chatting with other team members during the meetings. 2. It can be used to send files and links. 3. Not only that, but it with text support, it also supports emoticons.
  • Whether it is during a meeting or just chatting on the side, This is essentially a very basic but useful chat room.
  • - Zoom provides a comprehensive chatting environment with a beautiful user interface. - All the meetings can be organized and links can be sent for those meetings. - There are several useful features like group messaging and file sharing.
  • Easy and simple interface. Lets you stay connected while chat and call. Support multi platform Really fast chatting system.
  • - The GUI of the software feels pretty basic and responsive. - The chat transmission is quite fast. - It is available on both android and ios platforms.

Cons

  • 1. It does not keep any backup of the chats for future usage or reference.
  • It doesn't hold logs of things that are said. Maybe there is one and I don't know about it. Not sure
  • - The emoji section can be improved more. - There can be more integrations.
  • No cons for this, it serve its purpose and performs great.
  • - There are some optimization issues with some devices.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Pronto
Founded: 2016
United States
pronto.io

Company Information

Zoom Communications
Founded: 2011
United States
www.zoom.com/en/products/team-chat/

Alternatives

Alternatives

Qualified

Qualified

Qualified.com
Microsoft Teams

Microsoft Teams

Microsoft
Pronto Xi

Pronto Xi

Pronto Software
Google Chat

Google Chat

Google
Slack

Slack

Salesforce
Slack

Slack

Salesforce

Categories

Categories

Employee Communication Tools Features

Activity / News Feed Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Supported
File Sharing Supported
Knowledge Management Supported
Newsletter Management Not Supported
Surveys & Feedback Supported

Internal Communications Features

App Integration Not Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Not Supported
Video Chat Supported
Voice Chat Supported

Team Chat Features

End-to-End Encryption (E2EE) Not Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Team Communication Features

Activity / News Feed Not Supported
Audio Calls Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Not Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Supported
Task Management Supported
Video Conferencing Supported

Student Engagement Platform Features

Communication Tools Supported
Community Management Supported
Event Calendar Not Supported
Higher Education Supported
Interactive Learning Not Supported
K-12 Not Supported
Location Tracking Supported
Mobile App Supported
Orientation Management Supported
Polls / Voting Supported
Safety Management Not Supported
Student Group Management Supported

Employee Communication Tools Features

Activity / News Feed Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Not Supported
File Sharing Supported
Knowledge Management Not Supported
Newsletter Management Not Supported
Surveys & Feedback Not Supported

Internal Communications Features

App Integration Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Supported
Video Chat Supported
Voice Chat Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Not Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Team Communication Features

Activity / News Feed Supported
Audio Calls Supported
Calendar Management Not Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Not Supported
Task Management Not Supported
Video Conferencing Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Not Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Integrations

ClockIt Not Supported
Evernote Not Supported
Freshdesk Not Supported
GitHub Not Supported
HubSpot Service Hub Not Supported
Jenkins Not Supported
Lingmo Not Supported
QuickBooks Online Advanced Not Supported
SendGrid Not Supported
Sentry Not Supported
Splunk Cloud Platform Not Supported
Splunk Enterprise Not Supported
Square Payments Not Supported
Stack Overflow for Teams Not Supported
Stax Supported
TSM Supported
TaskList Not Supported
Teamline Not Supported
Trello Not Supported
WorkBoard Not Supported

Integrations

ClockIt Supported
Evernote Supported
Freshdesk Supported
GitHub Supported
HubSpot Service Hub Supported
Jenkins Supported
Lingmo Supported
QuickBooks Online Advanced Supported
SendGrid Supported
Sentry Supported
Splunk Cloud Platform Supported
Splunk Enterprise Supported
Square Payments Supported
Stack Overflow for Teams Supported
Stax Not Supported
TSM Not Supported
TaskList Supported
Teamline Supported
Trello Supported
WorkBoard Supported
Claim Pronto and update features and information
Claim Pronto and update features and information
Claim Zoom Chat and update features and information
Claim Zoom Chat and update features and information