ProjectsForce vs. iTouchVision Comparison


ProjectsForce	iTouchVision	+	+
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About Whether you work with Lowe's, Home Depot, LL Flooring, or run an independent installation business, ProjectsForce helps you automate all your service operations. It's uniquely designed to integrate with big box retailers and is easily customizable to match your daily work process, making it effortless to streamline your business, save time, avoid losses, and improve customer satisfaction. It is your one-stop shop for all your business needs, offering unique features that cater to businesses of all sizes. The platform automates service operations, fetches daily data updates from Lowe's and Home Depot, schedules work orders for teams, calculates labor costs, and provides real-time updates. Additionally, with multiple integrations, it enables you to have all the required information on one screen.	About We believe that offering a unique, flexible and responsive platform, especially as Field Service Management solution, will ensure that you can deliver the ultimate customer service. All-in-one platform to manage incoming calls, provide online support, chat, SMS, self-service application synchronisation, emails and social media integration for end-to-end customer management. Multi-platform mobile applications to manage your field workforce. Empower the mobile workforce to receive, queue, schedule, accomplish, update and notify their job orders on the move. Achieve a smooth life-cycle management of service requests and tasks with iTouchVision’s Service Desk Solution. Schedule and manage all back-office operations with effortless and automated administration workflows. Our highly configurable platform will meet most of your business needs, but an off the shelf solution will never meet your business process 100%. Where our platform does not meet your full requirements.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience ProjectsForce is an integrated solution for Big Box retailers such as Lowe’s and Home Depot, as well as private installer service providers looking to leverage technology for streamlining their business operations and manage their projects effectively and efficiently.	Audience Any company searching for a Workforce Management, Customer Service, and Help Desk solution
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Team ProjectsForce consistently exceeds expectations for its clients, and we genuinely value the dedication and effort invested in our project's development. Cons I encountered no shortcomings with the product, making it a highly recommended solution for contractors aiming to streamline their field service operations.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Not Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information ProjectsForce Founded: 2013 Fremont projectsforce.com	Company Information iTouchVision Founded: 2009 United Kingdom www.itouchvision.com
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Categories Field Service Management Supported	Categories Call Center Supported Customer Service Supported Field Service Management Supported Help Desk Supported Tradesman Job Management Supported Workforce Management Supported Workforce Optimization (WFO) Supported
Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Electronic Signature Not Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Not Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Not Supported Work Order Management Supported
Integrations QuickBooks Accountants Supported Worldpay Not Supported View All 1 Integration	Integrations QuickBooks Accountants Not Supported Worldpay Supported View All 1 Integration
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