Prodsight

Prodsight

Product Insight
VisibleFeedback

VisibleFeedback

DiscoveryMark
+
+

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About

Deeply understand customer feedback across all channels - from support tickets to reviews. Combine your support tickets, reviews, surveys, NPS and other customer feedback into a single repository. Get each piece of feedback automatically analyzed for topics and sentiment based on your custom taxonomy. Get real-time insights around customer issues and requests and drive measurable improvements to your CX. Bring all your feedback to one easily accessible place from all your favorite tools. Analyze your support tickets, reviews, surveys and other customer feedback automatically. Prodsight automatically scans your conversations and surfaces the most important topics that you should be tracking. Our AI suggests topics such as pricing complaints, technical issues and cancellations. Create your own custom topics to track specific elements or features of your platform. Use sub-topics to drill-down into topics to identify underlying issues.

About

VisibleFeedback is a lightweight feedback and reputation management tool built for brick-and-mortar businesses. It helps businesses intercept unhappy customer experiences before they go public, and encourages satisfied visitors to leave 5-star reviews on Google, Yelp, and more. Customers scan a QR code displayed in-store or included with orders to leave instant feedback. Business owners receive private alerts for negative experiences and automated nudges for positive ones to turn into public reviews. Designed for simplicity, VisibleFeedback takes less than 5 minutes to set up and runs silently in the background. Perfect for restaurants, auto shops, retail stores, salons, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Leaders and managers of support, success, product and CX

Audience

VisibleFeedback is perfect for brick-and-mortar businesses like restaurants, salons, retail stores, and auto shops seeking a simple, effective way to manage customer feedback and improve their online reputation

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$100 per month
Free Version Not Supported
Free Trial Supported

Pricing

$25/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Product Insight
Founded: 2017
United Kingdom
prodsight.com

Company Information

DiscoveryMark
Founded: 2025
United States
visiblefeedback.com

Alternatives

Alternatives

Categories

Categories

Customer Feedback Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Integrations

AskNicely Supported
Delighted Supported
Formsite Supported
Formstack Supported
Freshdesk Supported
G2 Supported
Google Business Profile Supported
Google Chrome Supported
Google Sheets Supported
Intercom Supported
Jotform Supported
Retently Supported
Slack Supported
Stackreaction Supported
SurveyMonkey Supported
TrustRadius Supported
Trustpilot Supported
Yelp Supported
Zapier Supported
Zendesk Supported

Integrations

AskNicely Not Supported
Delighted Not Supported
Formsite Not Supported
Formstack Not Supported
Freshdesk Not Supported
G2 Not Supported
Google Business Profile Not Supported
Google Chrome Not Supported
Google Sheets Not Supported
Intercom Not Supported
Jotform Not Supported
Retently Not Supported
Slack Not Supported
Stackreaction Not Supported
SurveyMonkey Not Supported
TrustRadius Not Supported
Trustpilot Not Supported
Yelp Not Supported
Zapier Not Supported
Zendesk Not Supported
Claim Prodsight and update features and information
Claim Prodsight and update features and information
Claim VisibleFeedback and update features and information
Claim VisibleFeedback and update features and information