Prodsight

Prodsight

Product Insight
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About

Deeply understand customer feedback across all channels - from support tickets to reviews. Combine your support tickets, reviews, surveys, NPS and other customer feedback into a single repository. Get each piece of feedback automatically analyzed for topics and sentiment based on your custom taxonomy. Get real-time insights around customer issues and requests and drive measurable improvements to your CX. Bring all your feedback to one easily accessible place from all your favorite tools. Analyze your support tickets, reviews, surveys and other customer feedback automatically. Prodsight automatically scans your conversations and surfaces the most important topics that you should be tracking. Our AI suggests topics such as pricing complaints, technical issues and cancellations. Create your own custom topics to track specific elements or features of your platform. Use sub-topics to drill-down into topics to identify underlying issues.

About

QuickFeedback is feedback and review-growth software for local service businesses: restaurants, cafes, salons, spas, dental and medical offices, car washes, and hotels. Collect private feedback two ways. QR Feedback lets walk-in customers scan and respond on the spot, with no app and no login. Automated Feedback sends a request automatically after an appointment, starting with Calendly. Customers tap a rating, write feedback in their own words, and get a warm AI reply. Every customer then reaches the same public-review option at the same prominence, on Google, Yelp, Tripadvisor, or wherever you choose. Free 30-day trial, no credit card required.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Leaders and managers of support, success, product and CX

Audience

Small businesses, restaurants, dental clinics, medical practices, spas, wellness centers, home service businesses, and multi-location businesses looking to improve customer feedback collection, online reputation, and review generation.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$100 per month
Free Version Not Supported
Free Trial Supported

Pricing

$29/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Product Insight
Founded: 2017
United Kingdom
prodsight.com

Company Information

QuickFeedback
United States
www.quickfeedback.ai

Alternatives

Alternatives

VisibleFeedback

VisibleFeedback

DiscoveryMark

Categories

Categories

Customer Feedback Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Integrations

AskNicely Supported
Delighted Supported
Formsite Supported
Freshdesk Supported
G2 Supported
Google Business Profile Supported
Google Chrome Supported
Google Sheets Supported
Pendo Supported
SatisMeter Supported
Stackreaction Supported
SurveyMonkey Supported
Tripadvisor Supported
TrustRadius Supported
Trustpilot Supported
Typeform Supported
Wufoo Supported
Yelp Supported
Zapier Supported
Zendesk Supported

Integrations

AskNicely Not Supported
Delighted Not Supported
Formsite Not Supported
Freshdesk Not Supported
G2 Not Supported
Google Business Profile Not Supported
Google Chrome Not Supported
Google Sheets Not Supported
Pendo Not Supported
SatisMeter Not Supported
Stackreaction Not Supported
SurveyMonkey Not Supported
Tripadvisor Not Supported
TrustRadius Not Supported
Trustpilot Not Supported
Typeform Not Supported
Wufoo Not Supported
Yelp Not Supported
Zapier Not Supported
Zendesk Not Supported
Claim Prodsight and update features and information
Claim Prodsight and update features and information
Claim QuickFeedback and update features and information
Claim QuickFeedback and update features and information