Prodsight

Prodsight

Product Insight
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About

Deeply understand customer feedback across all channels - from support tickets to reviews. Combine your support tickets, reviews, surveys, NPS and other customer feedback into a single repository. Get each piece of feedback automatically analyzed for topics and sentiment based on your custom taxonomy. Get real-time insights around customer issues and requests and drive measurable improvements to your CX. Bring all your feedback to one easily accessible place from all your favorite tools. Analyze your support tickets, reviews, surveys and other customer feedback automatically. Prodsight automatically scans your conversations and surfaces the most important topics that you should be tracking. Our AI suggests topics such as pricing complaints, technical issues and cancellations. Create your own custom topics to track specific elements or features of your platform. Use sub-topics to drill-down into topics to identify underlying issues.

About

Pyoneer Product. Helping companies to hear their customers. Analyze customer feedback from all channels to reveal the most relevant topics with the power of AI. Analyze, measure, and improve your customer experience. Then repeat. Centralize 
customer feedback. No matter where your customers are reaching out to you, import the feedback data in real-time from mobile, web, and other platforms. Connect through numerous integrations or upload your data-files. Identify trends with automated 
AI handling. Once you’ve collected the feedback, define key business metrics and see how they trend over time. Maybe you want to see what users speak about a particular feature or what are the themes that get the most attention. Identify all the patterns that matter to your business. Understand the Why. Now that you’ve identified the trends, understand why those trends are happening. Pyoneer helps to quantify user insights so you can focus on what matters the most.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Leaders and managers of support, success, product and CX

Audience

Companies interested in an AI-powered SaaS platform that enables to identify products that are most needed for customers and gaining insights on what matters most to them

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$100 per month
Free Version Not Supported
Free Trial Supported

Pricing

$99 per user, per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Product Insight
Founded: 2017
United Kingdom
prodsight.com

Company Information

Pyoneer
Germany
pyoneer.io

Alternatives

Alternatives

Prodsight

Prodsight

Product Insight

Categories

Categories

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Not Supported

Integrations

Formstack Supported
Freshdesk Supported
G2 Supported
Google Business Profile Supported
Google Chrome Supported
Google Sheets Supported
Intercom Supported
Jotform Supported
Pendo Supported
Retently Supported
SatisMeter Supported
Slack Supported
Stackreaction Supported
TrustRadius Supported
Typeform Supported
Wufoo Supported
Yelp Supported
Zapier Supported
Zendesk Supported

Integrations

Formstack Not Supported
Freshdesk Not Supported
G2 Not Supported
Google Business Profile Not Supported
Google Chrome Not Supported
Google Sheets Not Supported
Intercom Not Supported
Jotform Not Supported
Pendo Not Supported
Retently Not Supported
SatisMeter Not Supported
Slack Not Supported
Stackreaction Not Supported
TrustRadius Not Supported
Typeform Not Supported
Wufoo Not Supported
Yelp Not Supported
Zapier Not Supported
Zendesk Not Supported
Claim Prodsight and update features and information
Claim Prodsight and update features and information
Claim Pyoneer and update features and information
Claim Pyoneer and update features and information