Problem Solver vs. Squadcast Comparison


Problem Solver Omnex Systems	Squadcast	+	+
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About Effectively tracking issues, concerns, and knowledge are part of an organization's continual improvement strategy. When an issue is raised by a customer, management will want to receive status updates on whether the concerned team has started working towards resolving it on priority. Omnex’s Problem Solver aids as a common tool and knowledge bank to track, manage, and resolve problems. Problem Solver is designed to be a single repository of all internal and external problems. Acknowledging Integrated Management Systems, we have developed our software to handle a variety of quality assurance (external and internal), environmental, and health and Safety issues. Define timelines and metrics for problem resolution, from the problem itself, to: containment, correction, corrective action, reporting, all the way to closure. Empower suppliers to complete supplier corrective action.	About Squadcast is an incident management tool that’s purpose-built for SRE. Create a blameless culture by reducing the need for physical war rooms, centralize SLO dashboards, unify internal and external SLIs and automate incident resolution and knowledge base creation with Squadcast Actions. Adopt world-class site reliability practices with a centralized SLO dashboard to view your system health. Anticipate incidents before they occur and respond proactively. The first step towards doing better incident management is adding enough context to incidents while they get detected. With Squadcast, discover everything you need, to take action and achieve best-in-class MTTD with highly configurable features like alert deduplication and tagging.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies in need of an issue management platform	Audience Businesses searching for a complete IT Alerting solution
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing Free Free for 10 users. Kindly check our pricing page for more information Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 4.0 / 5 features 5.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros We have a large customer base, a critical incident that isn’t handled effectively in time can affect our business. With Squadcast we could manage incidents in much more organised and productive way. Cons Not much, configuration can use some redesign. Its hard to find some settings sometimes.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Omnex Systems Founded: 1986 United States www.omnexsystems.com	Company Information Squadcast Founded: 2017 United States www.squadcast.com/
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Categories Issue Tracking Supported Knowledge Management Supported	Categories DevOps Supported Emergency Notification Supported Incident Management Supported Issue Tracking Supported IT Alerting Supported IT Asset Management Supported ITSM Supported Runbook Automation Supported
Issue Tracking Features Assignment Management Supported Dashboard Supported Escalation Management Supported Issue Auditing Supported Issue Scheduling Supported Knowledge Base Supported Project Management Supported Recurring Issues Supported Scheduling Supported Task Management Supported Show More Features Knowledge Management Features Artificial Intelligence (AI) Not Supported Cataloging / Categorization Supported Collaboration Supported Content Management Supported Decision Tree Supported Discussion Boards Supported Full Text Search Supported Knowledge Base Management Supported Self Service Portal Supported	Issue Tracking Features Assignment Management Not Supported Dashboard Supported Escalation Management Supported Issue Auditing Not Supported Issue Scheduling Not Supported Knowledge Base Not Supported Project Management Not Supported Recurring Issues Not Supported Scheduling Supported Task Management Not Supported Show More Features DevOps Features Approval Workflow Not Supported Dashboard Supported KPIs Not Supported Policy Management Not Supported Portfolio Management Not Supported Prioritization Not Supported Release Management Not Supported Timeline Management Not Supported Troubleshooting Reports Not Supported Incident Management Features Audit Trail Supported Corrective Actions (CAPA) Supported Disaster Recovery Supported Incident Reporting Supported IT Incident Management Not Supported OSHA Compliance Not Supported Root-Cause Diagnosis Supported Safety Management Not Supported Task Management Supported Ticket Management Supported
Integrations Azure Monitor Not Supported Checkly Not Supported Checkmk Not Supported Elasticsearch Not Supported Freshping Not Supported Ghost Inspector Not Supported Google Cloud Trace Not Supported IBM Instana Not Supported Icinga Not Supported Jira Not Supported LogicMonitor Not Supported Logstash Not Supported Prometheus Not Supported Runscope Not Supported Scout Monitoring Not Supported Sentry Not Supported Server Density Not Supported SolarWinds AppOptics Not Supported SolarWinds Loggly Not Supported Splunk Cloud Platform Not Supported Show More Integrations	Integrations Azure Monitor Supported Checkly Supported Checkmk Supported Elasticsearch Supported Freshping Supported Ghost Inspector Supported Google Cloud Trace Supported IBM Instana Supported Icinga Supported Jira Supported LogicMonitor Supported Logstash Supported Prometheus Supported Runscope Supported Scout Monitoring Supported Sentry Supported Server Density Supported SolarWinds AppOptics Supported SolarWinds Loggly Supported Splunk Cloud Platform Supported Show More Integrations View All 73 Integrations
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