Problem SolverOmnex Systems
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Splunk On-CallCisco
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Related Products
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About
Effectively tracking issues, concerns, and knowledge are part of an organization's continual improvement strategy. When an issue is raised by a customer, management will want to receive status updates on whether the concerned team has started working towards resolving it on priority. Omnex’s Problem Solver aids as a common tool and knowledge bank to track, manage, and resolve problems. Problem Solver is designed to be a single repository of all internal and external problems. Acknowledging Integrated Management Systems, we have developed our software to handle a variety of quality assurance (external and internal), environmental, and health and Safety issues. Define timelines and metrics for problem resolution, from the problem itself, to: containment, correction, corrective action, reporting, all the way to closure. Empower suppliers to complete supplier corrective action.
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About
Empower teams by routing alerts to the right people for fast collaboration and issue resolution. Deliver the right alerts to the right people reducing time to acknowledge and resolve incidents. Complete ChatOps experience, integration with the tools you already have, incident timelines and reporting for blameless post-incident reviews. Engage people where they work. Mobile-first experiences leverage machine learning to make on-call accessible wherever you are. Splunk On-Call automates incident management, reducing alert fatigue and increasing uptime. Use Splunk On-Call to streamline your on-call schedules and escalation policies. From rotations to overrides, we automate all the essentials. Our software provides contextual alert information, suggestions driven from machine learning, and empowers collaboration to solve problems with speed and efficiency, all while capturing essential remediation data.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies in need of an issue management platform
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Audience
IT teams
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$27.00/month/user
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationOmnex Systems
Founded: 1986
United States
www.omnexsystems.com
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Company InformationCisco
Founded: 1984
United States
www.splunk.com
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Alternatives |
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Categories |
Categories |
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Issue Tracking Features
Assignment Management
Supported
Dashboard
Supported
Escalation Management
Supported
Issue Auditing
Supported
Issue Scheduling
Supported
Knowledge Base
Supported
Project Management
Supported
Recurring Issues
Supported
Scheduling
Supported
Task Management
Supported
Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Supported
Discussion Boards
Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
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Issue Tracking Features
Assignment Management
Not Supported
Dashboard
Supported
Escalation Management
Supported
Issue Auditing
Not Supported
Issue Scheduling
Supported
Knowledge Base
Supported
Project Management
Supported
Recurring Issues
Not Supported
Scheduling
Supported
Task Management
Not Supported
IT Asset Management Features
Asset Tracking
Not Supported
Audit Management
Not Supported
Compliance Management
Not Supported
Configuration Management
Not Supported
Contract/License Management
Supported
Cost Tracking
Not Supported
Depreciation Management
Not Supported
Inventory Management
Supported
IT Service Management
Not Supported
Maintenance Management
Not Supported
Procurement Management
Not Supported
Requisition Management
Not Supported
Supplier Management
Supported
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Integrations
AlertSite
Not Supported
Better Stack
Not Supported
Bugsnag
Not Supported
Checkly
Not Supported
Cronitor
Not Supported
DNS Check
Not Supported
Dynatrace
Not Supported
Epsagon
Not Supported
New Relic
Not Supported
Postman
Not Supported
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Integrations
AlertSite
Supported
Better Stack
Supported
Bugsnag
Supported
Checkly
Supported
Cronitor
Supported
DNS Check
Supported
Dynatrace
Supported
Epsagon
Supported
New Relic
Supported
Postman
Supported
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