Related Products
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About
Enterprises can optimize their costs, usage and administrative processes, as well as ensure high-quality services, by using Pro as an in-house optimization solution. Pro offers individual enterprises control, awareness and a balance between their technology investments and business demands. Digitally documenting an enterprise’s utilization of IT services also lays the foundation for a smoother process at accounts payable, where costs are booked correctly the first time. Service providers can offer ProOpti’s solution as part of their software delivery to customers. Pro is instrumental for service providers wishing to support their customers in handling technology costs and usage as a centrally-purchased or managed solution, and it can function as a service provider’s own platform for transparent reporting and insights. Service integrators can also maximize their profits by using Pro to make sure that they don’t over-deliver on unused services.
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About
Softeligent will help you better manage telecom expenses, including telephone, Internet, data lines, and wireless services. Use Softeligent to optimize services, so you can lower the costs associated with wireless devices and service contracts. Plus, keep track of your inventory. Use Softeligent to determine how IT-related expenses should be allocated to the various departments within your enterprise. Through Softeligent, you can keep track of your IT assets, so you can better manage what you own.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
IT Asset Management solution for IT teams and companies
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Audience
Companies looking for a complete Help Desk solution
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$250 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationProOpti
Founded: 1992
Sweden
www.proopti.com/home.aspx
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Company InformationSofteligent
United States
softeligent.com
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Categories |
Categories |
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IT Asset Management Features
Asset Tracking
Not Supported
Audit Management
Not Supported
Compliance Management
Not Supported
Configuration Management
Not Supported
Contract/License Management
Supported
Cost Tracking
Supported
Depreciation Management
Not Supported
Inventory Management
Supported
IT Service Management
Not Supported
Maintenance Management
Supported
Procurement Management
Supported
Requisition Management
Not Supported
Supplier Management
Supported
Telecom Expense Management Features
Billing for Data
Supported
Billing for Voice
Supported
Call Monitoring
Supported
Chargeback Tracking
Supported
Contract Negotiation
Supported
Fixed Line Compatibility
Supported
Internal Cost Allocation
Supported
Mobile Line Compatibility
Supported
Usage Reporting
Supported
Mobile Device Management (MDM) Features
Automatic Device Recognition
Not Supported
Data Management
Not Supported
Deployment Management
Not Supported
Inventory Management
Supported
Maintenance Utilities
Not Supported
Procurement Management
Supported
Remote Update / Installation
Not Supported
Software Management
Not Supported
Synchronization Management
Not Supported
Wireless Network Support
Not Supported
Wireless Expense Management Features
CRM
Not Supported
Custom Rate Plans
Supported
Discount Management
Supported
Metered Billing
Supported
Move / Add / Change Options
Supported
Procurement Management
Supported
Split Billing
Supported
Supports WiFi Hotspots
Not Supported
Usage Reporting
Supported
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Help Desk Features
Alerts / Escalation
Not Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Not Supported
Document Storage
Not Supported
Email Integration
Not Supported
Incident Management
Not Supported
Interaction Tracking
Not Supported
IT Asset Management
Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Not Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Real-time Chat
Not Supported
Self Service Portal
Not Supported
Service Level Agreement (SLA) Management
Not Supported
Ticket Management
Not Supported
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Integrations
No info available.
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Integrations
No info available.
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