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About

Grow your pool business with software you and your customers will both love. Easily create unique or recurring schedules and let our integrated mapping tool optimize routes. Upload photos from the job site to share with customers and the office. Digitally invoice instantly with our payment platform, or convert completed jobs to invoices in Quickbooks. "Designed by a pool service company FOR a pool service company. Very intuitive and has already helped us take control of our department." As a business owner or operator, you shouldn’t feel overwhelmed, frustrated or discouraged about your business. Whether your a getting started or a seasoned veteran, you likely didn’t expect the administrative side of pool service to be a major source of your problems or slowdowns. We offer a tool that can start changing that immediately! Pool Office Manager Software is a comprehensive yet simple and easy to use platform that your office staff will enjoy, reluctant technicians will soon love.

About

Pool Service Software (PSS) is an all-in-one pool business management app that helps pool service companies streamline and modernize operations by combining routing, job management, quoting, invoicing, payments, and service tracking in a single platform. It provides route optimization so businesses can save time, miles, and fuel while handling estimated work hours and GPS-assisted schedules, and lets users track quotes and jobs with simple drag-and-drop scheduling as well as add photos and details to service records. It includes invoicing features tailored for the pool industry, such as web invoices, online payments, AutoPay, bulk actions, and job-linked photo invoices, and integrates with QuickBooks Online and Stripe for billing sync and secure payment processing. PSS also brings visit cost tracking and customizable checklists (including readings, dosages, and tasks), equipment management with photos and warranty tracking, and a built-in LSI water balance calculator.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Pool businesses wanting a pool service software solution to keep track of their customers, repairs, and financial operations

Audience

Pool service business owners and technicians requiring a tool to manage scheduling, routing, quoting, invoicing, water chemistry tracking, and customer communication for cleaner, more efficient field operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$70.00/month
$20 for each additional user per month
Free Version
Free Trial

Pricing

$49.99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Can handle a real pool company with as many trucks as you need Route Optimization Connects with QuickBooks!

Cons

  • They constantly make updates and build out more features, no cons to complain about

Pros & Cons from Real Users

Pros

  • Easy to use, very reasonably priced, great IT support, plenty of options for all services and great overall product, HIGHLY recommend!!!
  • How simple it is to use and how many functions the app has. On top of some of the best customer service I’ve experienced.
  • Simple, customizable, and affordable. Great for tracking chemicals and managing routes. PSS has been phenomenal.
  • It has been great having software that keeps everything in one place. Being able to manage our visit reports and billing from a single platform has made our workflow much more efficient and organized.

Cons

  • NONE! I don’t have any complaints or cons to mention.
  • Can’t think of any cons. Having used the top competitors in the past I feel the need to mention that.
  • Reporting features could be better. The reporting needs a massive haul, and some others need some tweaks.
  • One improvement that would be very helpful is having more detailed reporting options. It would also be beneficial to extend the available date range for reports to up to one year, as this would make billing reviews, audits, and year-end reconciliations much more efficient.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Pool Office Manager
Founded: 2014
United States
poolofficemanager.com

Company Information

Pool Service Software (PSS)
United States
poolservice.software/

Alternatives

Alternatives

Categories

Categories

Pool Service Features

Billing & Invoicing
Chemical Readings
Customer Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Pool Service Features

Billing & Invoicing
Chemical Readings
Customer Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Work Order Management

Integrations

QuickBooks Online
Stripe

Integrations

QuickBooks Online
Stripe
Claim Pool Office Manager and update features and information
Claim Pool Office Manager and update features and information
Claim Pool Service Software (PSS) and update features and information
Claim Pool Service Software (PSS) and update features and information