Related Products
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About
Customer habits, even the customers themselves, began to change more unexpectedly than ever before. This is why we launched Pivony when the pandemic hit the world. It is very important that you evaluate the support requests you receive from your users, beyond simply responding to them. Using AI-powered technology, you can identify niche groups of users who express similar concerns, issues, or suggestions. Pivony helps you make sense of the thousands of conversation and text based data across multiple platforms where the consumers are letting out their true opinions. Understanding this data faster than your competitors is the single most valuable competitive edge. Pivony crawls platforms that you care about to get insights on and identify what your customers are talking about regarding your brand, products and services. With an AI-based technology, Pivony then identifies groups that are conversing about specific topics so that you can get a hold of whoever you want with no trouble!
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About
Boost your customer service from social listening tool to AI conversational bots. Stay up-to-date with online listening and data analytics. Join discussions with online customer service integration. Enhance your customer service with multichannel AI automation. Monitor online discussions that matter to your brand. By finding truly relevant insights with AI-based online listening and data analysis engine, you can fully manage your online brand image. Integrate your social profiles within one online brand management tool. Engage in online discussions with current or potential customers across all web channels to increase customer satisfaction. Redefine customer experience with disruptive technology. Include AI conversational bots into your brand communication and exceed audience expectations.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Consumer Intelligence platform for companies wanting to prevent revenue lost
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Audience
Companies that need a social listening and AI chatbot/voicebot solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$299 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPivony
Founded: 2020
United States
pivony.com
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Company InformationSentiOne
Founded: 2011
Poland
sentione.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Facebook
Amazon
Instagram
LinkedIn
Trello
X (Twitter)
YouTube
Zendesk
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Integrations
Facebook
Amazon
Instagram
LinkedIn
Trello
X (Twitter)
YouTube
Zendesk
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