Phone2 vs. dialnote Comparison


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		Related Products Community Phone Calling made modern. Your business number. Your employees' phones. Our amazing features. A dial menu spoken by our voice actors. Callers press numbers to make purchases, hear MP3s, connect to specific staff, and more. Make and answer calls using your number on multiple phones without the caller ever knowing. Employees hear secret in-house menus, transfer calls, and send voicemails to their email, all from their dialpad. These business features require no new software or hardware. Your dialpad come to life. Porting your business or personal number at the press of a button. Select from our menu of modern voice features for your business or personal line. We'll activate these features on your current phone for you. No work (or learning) required from you. We'll be here to transform your number whenever your desires change. 1,450 Ratings Visit Website TollFreeForwarding Activate your new international phone number in 60 seconds. Choose from phone numbers in over 120+ countries and 1,000 cities. Forward your calls to any phone number in the world. Robust scheduling options allow you to route your calls based on the days and hours of your business. Route your calls to your main call center during business hours and to voicemail during non-business hours. Instantly view detailed information about calls made to your TollFreeForwarding phone number. Learn about your customers' call habits to help make decisions about outbound sales and follow-up. Keep track of your calls by recording all or some of your calls. Recorded calls are stored in call detail records and can be played or downloaded at any time. 3,215 Ratings Visit Website 800.com 800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences. 2,370 Ratings Visit Website Yeastar P-Series PBX System Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box. With in-built visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, P-Series boosts productivity at all levels and provides everything across desktop, mobile, and browser with simple user apps. Available in the Appliance, Software, and Cloud Editions, P-Series provides flexible deployment options, allowing you to have it sited on-premises or in the cloud. Balancing costs and future growth, it requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability are paramount. 116 Ratings Visit Website iPlum iPlum is a mobile first solution for business professionals. iPlum works on your existing smartphone without changing carriers. Get best call quality & text in any situation. Give a professional touch for your business with phone tree virtual extensions. Works well for both large businesses and solo professionals. Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours. Organize your team with a centralized portal. Add and manage iPlum users with different profiles and permissions in a corporate account. Tell your customers you care by automatically sending smart business text for missed calls or texts. Attach a signature for your texts. Texting in legal or healthcare business requiring HIPAA compliance, use secure channels with encryption. Your clients get FREE iPlum app to send you secure texts. It is critical to protect client data as per privacy and security regulations. 9,148 Ratings Visit Website CallTrackingMetrics CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams. Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats. Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality. 937 Ratings Visit Website Intermedia Unite Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement. 1,628 Ratings Visit Website CallTools Revolutionize your contact center with CallTools—the cutting-edge cloud-based software that integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reporting. With seamless integration options, advanced queue management, and flexible IVR settings, CallTools ensures a streamlined workflow. Effortlessly manage data targeting and caller ID strategies to optimize connection rates and improve outcomes. Empower your team with a user-friendly interface designed to simplify complex tasks while delivering consistent results. 625 Ratings Visit Website PBXware PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in Business, Contact Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability. 39 Ratings Visit Website Numa Dealerships don't lose customers because of price. They lose them because the phone rings and nobody answers, the customer calls three times for one status update, and the manager finds out about a problem when the survey comes back. Numa is the AI Operating System that fixes this where it breaks: in the daily work. Operator answers and routes every inbound call, so nothing goes dark. Status Updates reaches the customer before they have to call, so advisors stop drowning in callbacks. Voice AI books the appointment in the conversation, so the customer never waits. LiveCSI™ flags upset customers in real time, so managers step in before the CSI score takes the hit. Opportunities goes after declined services, open recalls, and equity moments while they're still warm. One inbox. One shared context. Your whole team working from the same system. Surveys tell you what happened last month. Numa is what happens today. 14 Ratings Visit Website
About Phone2 is a cloud-based business phone system designed to add a dedicated business number to your personal phone, eliminating the need for additional devices or hardware. It offers unlimited 2-way calling and SMS/MMS to and from any U.S. or Canadian number, with all communications organized under a unified thread for each contact. It allows teams to share a single phone number, enabling collaborative calling and texting from a shared inbox. Features include SMS call alerts that notify contacts of the reason for a call before it happens, increasing answer rates by 25%. Users can manage contacts with notes and file attachments, functioning like a mini-CRM, and import contacts from their device or Google account. Phone2 also provides integration capabilities, allowing connections with other tools to streamline workflows.	About dialnote is an AI-powered VoIP phone system that gives growing businesses a professional VoIP phone number in minutes, with unlimited seats. Choose a local, toll-free, or international business phone number, or port your existing one for free, and add unlimited users on a flat plan. Built-in AI voice agents handle calls 24/7: answering FAQs, capturing leads, transferring calls, taking messages, and delivering instant transcripts and summaries in 15+ languages. Smart call routing, AI receptionist, IVR menus, shared inboxes, group calling, and warm transfers keep teams aligned, while two-way CRM sync with Salesforce, HubSpot, and Zendesk logs every interaction automatically. Includes unlimited US/Canada calling, zone-based international rates, APIs and webhooks, call analytics, and a mobile app. Plans from $19/month with a 10-day free trial, a cost-effective alternative for retail, clinics, real estate, hospitality, BFSI, and education teams.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience HR recruiters wanting a tool to enhance candidate engagement through shared team lines, SMS call alerts, and integrated contact management	Audience Small and mid-sized businesses, startups, agencies, and growing teams that need a professional business phone number with AI receptionist capabilities, with unlimited users. Built for sales teams, customer support, front desks, contractors, and seasonal staff in retail and e-commerce, healthcare clinics, real estate, hospitality, BFSI (banking and financial services), and education.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $15 per month Free Version Free Trial	Pricing $49/month for unlimited users dialnote offers flexible plans with unlimited users and a 10-day free trial - no credit card required. Save 20% with annual billing. Team - $49/mo monthly ($39.20/mo annual) Unlimited users, 2 phone numbers, 700 included minutes/mo, 1 AI voice agent, automatic call recording, group calling, API access and webhooks. Integrates with Salesforce, HubSpot, Pipedrive, Slack, and Zapier. Business - $99/mo monthly ($79.20/mo annual) Unlimited users, 3 phone numbers, 1,400 included minutes/mo, 5 AI voice agents, multi-language AI (15 languages), Call Flow builder. Adds Zoho CRM, Zoom, Microsoft Teams, Zendesk, Freshdesk, Intercom, WhatsApp, Make, and n8n. Pro - $199/mo monthly ($159.20/mo annual) Unlimited users, 5 phone numbers, 2,800 included minutes/mo, 10 AI voice agents, AI custom voice branding, AI Call Tags and Evaluation, call queueing, disposition codes. Adds Zoho Desk and Gong, plus priority support with a dedicated CSM. Add-ons: Extra phone numbers $5/mo each (US, Canada, UK). AI agent overage $0.89/min. Built-in wallet: Every plan includes a wallet credited with 15% of plan price each billing period to cover international calls and overage. Top up any time. Free Version Free Trial
Reviews/Ratings Overall 1.0 / 5 ease 2.0 / 5 features 2.0 / 5 design 3.0 / 5 support 1.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Nothing. Ok, I guess the price was alluring. This is an absolute ripoff. Hidden fees, misleading advertising and extra fees for services their advertising suggests is included in subscription. Cons Reliability Customer service Business integrity If the refund policy says: 30-Day Refund Window You may request a refund within 30 days of purchase, provided: You did not use a free trial before purchasing. The refund request is not due to a refusal to complete TCR registration. Any reasonable person will read this and think there's a 30 day risk free period to trial the service. Unfortunately they don't honor this. Reviews everywhere say the same thing. Heed warning. Avoid these people like the plague....misleading advertising....wanted to try them out for a month and thought I was paying $4, instead was an entire year and refused a refund. Oh, and fully functional SMS? That'll cost you an extra $1.50 per month, which they don't mention on their website
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Phone2 Founded: 2022 United States www.phone2.io	Company Information dialnote Founded: 2026 India dialnote.com
Alternatives Calilio	Alternatives Callture
Quo	SendMyCall EZphone Systems
Quicktalk	Grasshopper GoTo
Fongo	CIK Telecom
CaberTel View All	VoIP.ms View All
Categories Business Phone Systems	Categories Business Phone Systems
	Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing
Integrations HubSpot CRM Calendly Docusign Freshdesk Google Contacts HubSpot Customer Platform Intercom Jobber Microsoft 365 Pipedrive QuickBooks Commerce Salesforce Shopify Slack SmartReach Stripe Toast Now WhatsApp Zendesk Zoom Show More Integrations View All 3 Integrations	Integrations HubSpot CRM Calendly Docusign Freshdesk Google Contacts HubSpot Customer Platform Intercom Jobber Microsoft 365 Pipedrive QuickBooks Commerce Salesforce Shopify Slack SmartReach Stripe Toast Now WhatsApp Zendesk Zoom Show More Integrations View All 19 Integrations
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