Phone.com vs. Zoiper Comparison


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		Related Products 800.com 800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences. 2,436 Ratings Visit Website 3CX 3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution. 1,237 Ratings Visit Website TollFreeForwarding Activate your new international phone number in 60 seconds. Choose from phone numbers in over 120+ countries and 1,000 cities. Forward your calls to any phone number in the world. Robust scheduling options allow you to route your calls based on the days and hours of your business. Route your calls to your main call center during business hours and to voicemail during non-business hours. Instantly view detailed information about calls made to your TollFreeForwarding phone number. Learn about your customers' call habits to help make decisions about outbound sales and follow-up. Keep track of your calls by recording all or some of your calls. Recorded calls are stored in call detail records and can be played or downloaded at any time. 3,231 Ratings Visit Website ULTATEL Ultatel stands at the forefront of business communications, empowering organizations with cutting-edge cloud VoIP technology to boost productivity and stay connected with customers anywhere, anytime. Our plans come fully scalable, featuring unlimited HD Voice, SMS, Fax, Chat, Video, and over 40 advanced features and integrations. Experience true transparency with our no-hidden-fees pricing model—what you see is exactly what you pay! Recognized as a Gartner Category Leader and G2 High Performer, Ultatel offers a unified communications platform that evolves with your business. Powered by our innovative FlexScale technology, you can effortlessly adjust your communication needs without any downtime or penalties. Our Award-Winning Customer Support team is here for you 24/7/365, delivering a remarkable 94% first-contact resolution rate. With Ultatel, enjoy the peace of mind that comes with being connected beyond limits. 115 Ratings Visit Website Yeastar P-Series PBX System Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box. With in-built visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, P-Series boosts productivity at all levels and provides everything across desktop, mobile, and browser with simple user apps. Available in the Appliance, Software, and Cloud Editions, P-Series provides flexible deployment options, allowing you to have it sited on-premises or in the cloud. Balancing costs and future growth, it requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability are paramount. 116 Ratings Visit Website Intermedia Unite Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement. 1,634 Ratings Visit Website iPlum iPlum is a mobile first solution for business professionals. iPlum works on your existing smartphone without changing carriers. Get best call quality & text in any situation. Give a professional touch for your business with phone tree virtual extensions. Works well for both large businesses and solo professionals. Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours. Organize your team with a centralized portal. Add and manage iPlum users with different profiles and permissions in a corporate account. Tell your customers you care by automatically sending smart business text for missed calls or texts. Attach a signature for your texts. Texting in legal or healthcare business requiring HIPAA compliance, use secure channels with encryption. Your clients get FREE iPlum app to send you secure texts. It is critical to protect client data as per privacy and security regulations. 9,148 Ratings Visit Website net2phone net2phone is an AI-powered business communication platform for companies serious about customer experience. Trusted by 500,000+ users and backed by 30+ years of experience, net2phone eliminates the friction of scattered channels and disconnected tools, so every conversation drives retention and growth. Unite unifies voice, messaging, video, and chat in one place, with call recording, sentiment analysis, and AI-generated follow-ups. AI Agent automates customer inquiries and workflows across phone and chat in 30+ languages, handing off to humans when needed. Coach AI reviews 100% of interactions to guide agent performance. uContact gives high-volume teams omnichannel routing and real-time dashboards. Every solution integrates with the tools you already use and runs on enterprise-grade security. Beyond software, net2phone provides expert guidance at every step, from setup to integration to ongoing optimization, so your technology delivers measurable results. 197 Ratings Visit Website PBXware PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in Business, Contact Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability. 39 Ratings Visit Website Community Phone Calling made modern. Your business number. Your employees' phones. Our amazing features. A dial menu spoken by our voice actors. Callers press numbers to make purchases, hear MP3s, connect to specific staff, and more. Make and answer calls using your number on multiple phones without the caller ever knowing. Employees hear secret in-house menus, transfer calls, and send voicemails to their email, all from their dialpad. These business features require no new software or hardware. Your dialpad come to life. Porting your business or personal number at the press of a button. Select from our menu of modern voice features for your business or personal line. We'll activate these features on your current phone for you. No work (or learning) required from you. We'll be here to transform your number whenever your desires change. 1,597 Ratings Visit Website
About Voice. Text. Video. Fax. Conferencing. Collaboration. Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. The Phone.com solution includes advanced business phone features your growing business needs to serve your customers effectively and professionally. Advanced call handling options enhance your company image, and mobility features keep you connected anytime, anywhere with colleagues, customers, and partners whether you’re in the office or on the go.	About Stop eavesdropping on your calls, encrypt your VoIP calls! Don't like it when people eavesdrop on your conversations? Neither do we, that's why we offer free encryption for all your text, voice and video communications with TLS/SRTP and ZRTP. Our VoIP softphone will look everywhere for your contacts and will display them in a combined list for easy access. Outlook, windows/mac, LDAP, XMPP, XCAP, Android, iOS. You name it, we got it and we will lookup incoming calls as well so you know who calls before you answer. Zoiper runs on a multitude of different platforms. No matter if you are using macOS, Linux or Windows. iOS, Android or a browser, we’ve got a solution for all (and we are working hard on addition even more). Ignore the buzzword above, it just means we do Audio, Video, Fax, Presence and Instant Messaging. All from one intuitive interface.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Small businesses	Audience Companies that want an on-premise, browser-based softphone platform
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $12.74/month Free Version Not Supported Free Trial Not Supported	Pricing $4.99/one-time $4.99 for iPhone and Android €39.95 for Windows/Mac Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 2.7 / 5 ease 3.0 / 5 features 2.7 / 5 design 2.3 / 5 support 2.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Phone.com services have little to no downtime. Very easy to use and set up, with excellent client care. Very easy customization and configuration. Good connection and stable network. Helps to grow my business and connect to other companies. Conferencing, calling and video calling makes it easy to advance my business. Cons Provisioning new phone tends to be a little complicated; there is no self-help portion to adding new (physical) phones. No cons, it had helped me to grow my business and connect to other companies and customers.	Pros & Cons from Real Users Pros I use for my business Zoiper since 7 years. I've try many others and i always back to Zoiper. Easy to config, easy to use with multi different VoIP provider. Exist for all OS. And the most important, one lifetime price. I use it anywhere in the world and it never failed. It registers to the PBX and I can assign different ringtones to each registration. That's about it. Sadly, this app is a prefect example of inexperienced amateurs or a company that simply couldn't care less about what they put out. I used it with handset then move it to mobile works well. Their customer service support is good but takes long through email but price much reasonable I used Free trial and upgraded its affordable. Cons Zoiper hasn't changed much since 2019 and integrating it into certain phone models is sometimes difficult. 1. Zoiper will not ring priority callers when the phone is in Do Not Disturb mode. This is an expected behavior - one which every native dialer properly does. 2. Huge waste of screen real-estate that could be used to provide easily touchable function buttons instead of the tiny ones at the top of the screen. 3. No floating icon for active calls!! Seriously!! Do you know how next to impossible it is to get back to a call once I've moved on to the home screen or worse - the phone decides to sleep?? While I'm driving!! It is utterly RIDICULOUS that you don't have a floating icon on the screen in order to get back to an active call like every other modern, well thought out communications app does??? 4. The tiny hold button on the top of the screen changes to an add call button after it is pressed!! WTF?!?! If I want to put a call on hold and then take it back off hold WITHOUT LOOKING AT THE SCREEN I can't!!! Do you people actually use your app?!? Have you ever tried to deal with it when DRIVING?!?! Damn - this is amateur hour!! You have this HUGE EXPANSE OF UNUSED SCREEN during a call and you place little tiny buttons at the top THAT MOVE AROUND?!?!? You really are masochists!! 4. During a call, my cell phone rings - the native dialer now takes up the screen. When I answer the cell phone - my Zoiper call should have been put on hold - AUTOMATICALLY!!! But NO that didn't happen! Instead the damn thing hid itself making it IMPOSSIBLE for me to put my Zoiper call on hold, while driving in order that the other person didn't hear my private cellphone call!! Yes, they did hear my side of the cellphone call which I would REALLY preferred that they hadn't!!! Once the cell phone call was over, Zoiper decided to transition from my bluetooth system to the handset earpiece!! ARGH!! Are you kidding me?!?! Now, while driving I had to figure out how to get back to my Zoiper call without killing myself or someone else. I finally figured it out and what do I see? Zoiper thinks it is still on bluetooth! So - I selected speaker mode and then back to bluetooth and my still active call with a very patient person listening to me cussing the heck out of your software waited until I could hear them - but wait - there's more - when Zoiper transitioned back to my bluetooth system it cut the volume in half so I could barely hear the caller. Now, I need to adjust the volume now on my bluetooth system. Finally after jacking the bluetooth volume almost to the max I could hear my caller again!! 5. During a Zoiper call I have to jack the volume on my bluetooth system almost to the max - double what is needed for a native cell phone call. If I happen to touch the volume key on the phone (up or down) Zoiper cuts the volume in HALF instantly and I again have to jack the volume on the bluetooth system practically to the maximum. 6. If my phone is playing music to the in car bluetooth system and Zoiper rings - the music gets paused as it should - something that actually works. But of course - not properly. If I transition the Zoiper call from Bluetooth to earpiece or speaker and then back to bluetooth - the music keeps playing in the background and I have to find and pause it manually. 7. Think I'm done?? Nope - today I also discovered that Zoiper cannot deal with a VPN connection on the phone!! DAMN!! If I activate a VPN connection to my office I cannot make or receive any Zoiper calls. Well actually it seems I can place calls - just that nobody can hear me and I cannot hear them so obviously you're getting the media path all wrong!! Not easy to apply the features, limited customer support I need 24/7 support not to wait for email respond after 24hours. They still have lots to improve.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Phone.com Founded: 2007 United States www.phone.com/small-business-phone-service/	Company Information Zoiper Bulgaria www.zoiper.com
Alternatives iPlum	Alternatives Bria CounterPath
800.com	Grandstream Wave Grandstream Networks
MightyCall	PortaDialer PortaOne
Ooma Office Ooma	Mizu Softphone Modern Mizutech
VirtualPBX View All	Fonimo View All
Categories Business Phone Systems Supported Business VoIP Supported Call Forwarding Supported Cloud Communication Platform Supported Cloud PBX Supported International Calling Supported IVR Supported Second Phone Number Supported Softphone Supported Telephony Supported Toll Free 800 Number Supported UCaaS Supported Unified Communications Supported Vanity Phone Number Supported Video Conferencing Supported Virtual Phone Number Supported Web Conferencing Supported	Categories Business VoIP Supported Softphone Supported
Business VoIP Features Call Parking Supported Call Recording Supported Contact Management Supported Encryption Not Supported IVR / Voice Recognition Not Supported Ring Groups Supported SIP Trunking Not Supported Unified Communications Supported Voice Quality Enhancement Supported Softphone Features Audio / Video Conferencing Supported Call Logging Supported Call Recording Supported Call Transfer Supported Caller Identification Supported Chat / Messaging Supported Contact Management Supported Fax Management Supported Show More Features Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Not Supported Web Conferencing Supported Cloud Communication Platform Features Audio / Video Conferencing Supported Call Center Not Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Supported IVR / Voice Recognition Supported Cloud PBX Features Call Recording Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Virtual Extensions Supported Web Conferencing Supported Telephony Features Auto-Dialer Not Supported Call Center Management Supported Call Monitoring Supported Contact Management Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Not Supported Telemarketing Management Not Supported Voice & Data Integration Supported VoIP Supported Unified Communications Features Audio / Video Conferencing Supported Calendar Management Not Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Not Supported Mobile Access Supported Multi-User Collaboration Supported Voice Mail Supported Video Conferencing Features Electronic Hand Raising Supported Mobile Access Supported On-Demand Webcasting Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Supported Web Conferencing Features Electronic Hand Raising Supported Mobile Access Supported On-Demand Webcasting Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Supported	Business VoIP Features Call Parking Not Supported Call Recording Not Supported Contact Management Supported Encryption Supported IVR / Voice Recognition Not Supported Ring Groups Not Supported SIP Trunking Not Supported Unified Communications Supported Voice Quality Enhancement Not Supported Softphone Features Audio / Video Conferencing Supported Call Logging Not Supported Call Recording Supported Call Transfer Supported Caller Identification Supported Chat / Messaging Supported Contact Management Supported Fax Management Supported
Integrations ActiveLens Supported AllProWebTools Supported Axis LMS Supported CALLEY Not Supported Chrometa Supported Comm100 Supported FlyNumber Not Supported Freshdesk Not Supported HostBill Supported LDAP Not Supported Lariat Collections Platform Supported My Call Cloud Not Supported Nimble Not Supported Stackreaction Supported Telnyx Not Supported VoiceSpin Not Supported Zapier Supported Zoho CRM Supported Show More Integrations View All 10 Integrations	Integrations ActiveLens Not Supported AllProWebTools Not Supported Axis LMS Not Supported CALLEY Supported Chrometa Not Supported Comm100 Not Supported FlyNumber Supported Freshdesk Supported HostBill Not Supported LDAP Supported Lariat Collections Platform Not Supported My Call Cloud Supported Nimble Supported Stackreaction Not Supported Telnyx Supported VoiceSpin Supported Zapier Not Supported Zoho CRM Not Supported Show More Integrations View All 8 Integrations
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