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About

Voice. Text. Video. Fax. Conferencing. Collaboration. Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. The Phone.com solution includes advanced business phone features your growing business needs to serve your customers effectively and professionally. Advanced call handling options enhance your company image, and mobility features keep you connected anytime, anywhere with colleagues, customers, and partners whether you’re in the office or on the go.

About

Delightful and powerful business phone for professionals, teams, and companies. Quo (formerly OpenPhone) is the new phone for business. It comes with powerful calling, messaging, and a lightweight CRM. Works great for individuals and teams. It allows you to share a phone number with teammates, like an inbox. Available in the browser, iOS, and Android. Quo seamlessly adds a work phone number to your current devices. Want to be able to talk & text on all your devices? Yep, we've got it. But it doesn't end there. We've reimagined what a phone can do for professionals. Call and message anyone, anywhere in the world. Make cross-border communication easier. Create groups to communicate with multiple people at the same time and keep everyone on the same page. Turn phone numbers into dedicated inboxes and you can have as many as you want in one account. Record a call or set up auto-recording to record every call for you.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small businesses

Audience

Teams or individuals who need a business phone solution to communicate better and be more productive

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$12.74/month
Free Version Not Supported
Free Trial Not Supported

Pricing

$19 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • Phone.com services have little to no downtime. Very easy to use and set up, with excellent client care. Very easy customization and configuration.
  • Good connection and stable network. Helps to grow my business and connect to other companies. Conferencing, calling and video calling makes it easy to advance my business.

Cons

  • Provisioning new phone tends to be a little complicated; there is no self-help portion to adding new (physical) phones.
  • No cons, it had helped me to grow my business and connect to other companies and customers.

Pros & Cons from Real Users

Pros

  • Quo enables us to share information across our team and improve client communications. the text and auto-text options are brilliant.

Cons

  • Support is self-service and sometimes we're not sure we're accessing all the capabilities in the most efficient way. Data in App is different at times than web browser.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Phone.com
Founded: 2007
United States
www.phone.com/small-business-phone-service/

Company Information

Quo
Founded: 2018
United States
www.quo.com

Alternatives

Zoom Phone

Zoom Phone

Zoom Communications

Alternatives

Zoom Phone

Zoom Phone

Zoom Communications
Intermedia Unite

Intermedia Unite

Intermedia

Categories

Business VoIP Supported
Call Forwarding Supported
Cloud PBX Supported
IVR Supported
Softphone Supported
Telephony Supported
UCaaS Supported
Video Conferencing Supported
Web Conferencing Supported

Categories

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Not Supported
Ring Groups Supported
SIP Trunking Not Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Cloud Communication Platform Features

Audio / Video Conferencing Supported
Call Center Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
IVR / Voice Recognition Supported

Softphone Features

Audio / Video Conferencing Supported
Call Logging Supported
Call Recording Supported
Call Transfer Supported
Caller Identification Supported
Chat / Messaging Supported
Contact Management Supported
Fax Management Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Video Conferencing Features

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported

Web Conferencing Features

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Not Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Not Supported
Ring Groups Supported
SIP Trunking Not Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Not Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Virtual Extensions Not Supported
Web Conferencing Not Supported

Integrations

ActiveLens Supported
Axis LMS Supported
Stackreaction Supported
Zapier Supported
AllProWebTools Supported
Chatlease Not Supported
Chrometa Supported
Comm100 Supported
Google Contacts Not Supported
Grok Bot Not Supported
HostBill Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Lariat Collections Platform Supported
SalesMachines.ai Not Supported
Slack Not Supported
Speak Not Supported
Trellus Not Supported
Zoho CRM Supported

Integrations

ActiveLens Supported
Axis LMS Supported
Stackreaction Supported
Zapier Supported
AllProWebTools Not Supported
Chatlease Supported
Chrometa Not Supported
Comm100 Not Supported
Google Contacts Supported
Grok Bot Supported
HostBill Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Lariat Collections Platform Not Supported
SalesMachines.ai Supported
Slack Supported
Speak Supported
Trellus Supported
Zoho CRM Not Supported
Claim Phone.com and update features and information
Claim Phone.com and update features and information
Claim Quo and update features and information
Claim Quo and update features and information