TCMS

TCMS

Total Call Center Management Solutions
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About

The Peeredge Enterprise Platform by 46 Labs is the premier global voice management platform for enterprises, allowing companies to seamlessly replace legacy infrastructure with cutting-edge technology. It offers federated security across users, clouds, and wireline; number management; a globally distributed session border controller; management and monitoring of all global voice traffic through a single UI; fraud prevention and filtering; near real-time reporting and analytics; unified communications applications integration; RESTful APIs; and certification for Microsoft Teams.

About

Total Call Center Management Solutions®. is a global provider of Customer Interaction Management Solutions through Computer Telephony Integration & CRM Packages for efficient business processes, products and services including turnkey systems for VoIP Call Centers, Automatic Dialer, Automatic Phone Dialers and Call Processing Products. Our products and services are intensively used for Inbound/Outbound telephone calls, integration of computer telephony, hardware & software applications, Interactive Voice Response, Interactive Information Systems, software customization, consulting, and customer relations management applications. TCMS call center solutions enable businesses, institutions, corporations and other organizations to increase efficiency of their bottom line and cut huge overheads by driving more responsive and competitive customer interactions. TCMS Call Center Products are easy to use and are designed to provide powerful and flexible call automation solutions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Multinational corporations aiming to modernize and unify their global voice communications infrastructure

Audience

Companies of all sizes that need call center and telephony services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

$195.00/one-time
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

46 Labs
Founded: 2012
United States
www.46labs.com/enterprise

Company Information

Total Call Center Management Solutions
United States
www.tctecno.com

Alternatives

Alternatives

AbacusCloud

AbacusCloud

AbacusGroup
uContact

uContact

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Zoom Phone

Zoom Phone

Zoom Communications
wolkvox

wolkvox

Microsyslabs
SmartSIP

SmartSIP

IntraNext Systems
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications

Categories

Categories

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Integrations

Microsoft Teams

Integrations

Microsoft Teams
Claim Peeredge Enterprise Platform and update features and information
Claim Peeredge Enterprise Platform and update features and information
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Claim TCMS and update features and information