Parnidia AI Chat AgentParnidia
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Related Products
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About
Parnidia AI Chat Agent is an AI chatbot for e-commerce and customer service that answers customers in seconds on your website, email, Messenger, Instagram and WhatsApp, 24/7.
It resolves support questions from your own data (never the open web), recommends products, tracks orders, checks stock and hands chats to your team with an AI summary. It replies in any language modern LLMs support.
Done-for-you setup: Parnidia builds the knowledge base, connects Shopify, WooCommerce, Magento, PrestaShop, HubSpot, Pipedrive or any system with an API, and launches in up to 4 weeks with about 2 hours of your team's time. The included AI-first Helpdesk gives your team one inbox, live hand-off and conversation insights.
Results: Open24 cut support costs by 60%, Verskis.lt automates about 80% of inquiries, Home by NB reached 587% ROI. Plans from 99 EUR per month. GDPR-aligned with a signed DPA.
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About
SimplyBoost is the AI customer support agent built in Europe for companies that take service seriously. It answers customers 24/7 on your website, Instagram DMs and WhatsApp, in their own language. Train it on a custom knowledge source made from all your company data: your website, PDFs (even scanned), Word files, CSVs, Q&A pairs and Shopify store content. Every reply is grounded in your knowledge, and a Missing answers view shows what to add next. On Instagram it replies to DMs and turns post comments into private conversations, so no lead goes cold. It captures and scores leads, books meetings in Google Calendar, runs workflows and webhooks to HubSpot, Salesforce and Slack, and hands complex cases to your team in Zendesk, Freshdesk or Gorgias. Hosted in Europe with a DPA, white-label options and a dedicated account manager on enterprise plans. Made for enterprise, mid-market and growing teams.
Your company knowledge, answering customers 24/7 on every channel.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Audience
E-commerce stores and online shops, plus clinics, SaaS platforms and service companies that want to automate customer service
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Audience
Enterprises, Mid-Market Companies, Customer Support Teams, E-commerce Brands, Healthcare, Education, Real Estate, Agencies, AutoMobile
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€99/month
Start: 99 EUR/month, 300 conversations included. Growth: 299 EUR/month, 1,000 conversations, 5 languages, live hand-off, Instagram and Messenger. Enterprise: custom volume and integrations. Setup quoted per project.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$39/month
Flat monthly pricing, billed in euros, metered by AI replies only. Starter: €39/month with 500 AI replies. Growth: €89/month with 2,000 AI replies and Shopify actions. Pro: €169/month with 6,000 AI replies, analytics export and dedicated support. Yearly billing saves 20% (€31, €71 or €135 per month). Every plan includes the website chat widget, WhatsApp, Instagram comment-to-DM, lead capture, calendar booking, handover to Zendesk, Freshdesk, Gorgias or Slack, and 3 AI agents. No fees per seat, per resolution or per contact; replies written by your team don't count. Enterprise plan above 6,000 replies with a dedicated account manager. Instagram-only plans from €17/month. 7-day free trial with 100 AI replies, no credit card required.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationParnidia
Founded: 2024
Lithuania
www.parnidia.com
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Company InformationSimplyBoost
Founded: 2024
Netherlands
simplyboost.io
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Categories |
Categories |
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Chatbot Features
Call to Action
Supported
Context and Coherence
Supported
Human Takeover
Supported
Inline Media / Videos
Supported
Machine Learning
Not Supported
Natural Language Processing
Supported
Payment Integration
Supported
Prediction
Not Supported
Ready-made Templates
Not Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Supported
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Chatbot Features
Call to Action
Supported
Context and Coherence
Not Supported
Human Takeover
Supported
Inline Media / Videos
Not Supported
Machine Learning
Not Supported
Natural Language Processing
Not Supported
Payment Integration
Not Supported
Prediction
Not Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Supported
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Integrations
Instagram
Supported
BigCommerce
Supported
Confluence
Supported
Facebook Messenger
Supported
Gmail
Supported
Google Drive
Supported
HubSpot CRM
Supported
Magento
Supported
Microsoft Outlook
Supported
Microsoft SharePoint
Supported
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Integrations
Instagram
Supported
BigCommerce
Not Supported
Confluence
Not Supported
Facebook Messenger
Not Supported
Gmail
Not Supported
Google Drive
Not Supported
HubSpot CRM
Not Supported
Magento
Not Supported
Microsoft Outlook
Not Supported
Microsoft SharePoint
Not Supported
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