ParkTech

ParkTech

NetTech Solutions
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About

PalmTech mobile ticket writers enable parking enforcement officers to issue tickets on handheld computers and have the tickets printed at the scene. The ParkTech management system is designed to control all phases of ticket issuance, collections, hearings, correspondence and backlog collections. NetTech provides custom dedicated portals that integrate with the ParkTech management systems. Customers may create accounts, apply/join/search for permit waitlists or permits, renew permits and pay tickets all in the same place. With our tight integration, our portals can display all associated permits or tickets and prompt user for total payment due, including escalations for past-due tickets. Managed in-house or via our turn-key services, NetTech systems can accept payments for waitlists, permits, or tickets/citations. Payments made via our portals or over-the-counter with our management systems are immediately reflected in the management system and sync to officer handhelds.

About

PatchDesk combines a shared customer-support inbox with an issue tracker for teams. Teammates can assign and prioritize customer tickets, add internal notes, set service-level targets, and use macros for reusable replies. When a ticket reveals a bug or needs engineering follow-up, it can be turned into an issue in the same product; issues include statuses, priorities, comments, and followers. A branded customer portal lets people submit requests without creating an account, and updates are sent by email. The hosted service includes role-based access, multi-factor authentication, CSV import and export, unlimited tickets and bugs, and a 14-day full-access trial with no credit card. Pricing is $7 per active user per month. PatchDesk also supports connecting compatible AI clients through a remote MCP server and personal tokens, allowing permitted actions on issues and tickets.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for an integrated parking management software

Audience

Small teams that need customer support and help-desk tools alongside bug and issue tracking.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$7/user/month
The single plan is $7 per active user per month; annual billing is available for larger teams.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

NetTech Solutions
www.nsolutions.com

Company Information

PatchDesk
patchdesk.org

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Categories

Parking Management Supported

Categories

Help Desk Supported

Parking Management Features

Access Controls Supported
Appeals Management Supported
Citation Tracking Supported
Custom Vehicle Owner Alerts Supported
Damage Tracking Not Supported
Electronic Tire Chalking Not Supported
Event Management Not Supported
Loyalty Program Not Supported
Mobile Parking Signs Supported
Payment Processing Supported
Permit Management Not Supported
Receipt Management Supported
Reservations Management Not Supported
Revenue Management Supported
Ticketing Supported
Tow Management Supported
Violation Tracking Supported

Integrations

Model Context Protocol (MCP) Not Supported

Integrations

Model Context Protocol (MCP) Supported
Claim ParkTech and update features and information
Claim ParkTech and update features and information
Claim PatchDesk and update features and information
Claim PatchDesk and update features and information