uContact

uContact

net2phone
+
+

Related Products

  • Portal Wholesale CRM
    Visit Website
  • CallTools
    594 Ratings
    Visit Website
  • DialerAI
    5 Ratings
    Visit Website
  • Squaretalk
    283 Ratings
    Visit Website
  • SalesTarget.ai
    50 Ratings
    Visit Website
  • DialedIn
    615 Ratings
    Visit Website
  • Adversus
    170 Ratings
    Visit Website
  • 11x
    69 Ratings
    Visit Website
  • Pipedrive
    10,456 Ratings
    Visit Website
  • Docket
    59 Ratings
    Visit Website

About

Book more meetings with a truly multi-channel sales outreach platform. Outplay is the new-age sales engagement platform and the only tool your sales team will ever need to crush their goals. Your buyers are more informed than ever and active on multiple platforms. So, don’t let your sales team left behind emails. Outplay’s multi-channel approach helps your sales team follow & reach the buyers wherever they are - be it email, phone, Text/SMS, LinkedIn or Twitter. Efficient dialer to supercharge your sales process, and convert target accounts into satisfied customers. Helps your sales teams make and receive calls from within the browser and from wherever they are. You’re reaching out to highly pre-qualified prospects, don’t let your Intercom/Drift surprise them with re-qualifying questions when they visit your website. Instead, impress them by being available to start the conversation and book meetings quickly.

About

Deliver a personalized customer experience with every interaction, across every channel, with uContact, net2phone’s cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. Our robust, full-featured platform includes: • Agent & Supervisor Capabilities - Call Queues, Monitoring, Custom Scheduling, Workforce Management, Breaks & Wrap Up, Disposition Coding • Voice - ACD, IVR, Auto Dialers, Call Recording, Screen Pops, Voice Automation, Text to Speech and ASR • Omnichannel - WebChat, SMS/MMS, WhatsApp, Social Media, Video, Email and Interaction Recordings • Automation - Chat Bots, Form Creator, Workflow Designer

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Sales teams that want to drive more revenue

Audience

Call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to optimize the interactions of their sales and support teams.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$70 per user per month
Free Version
Free Trial

Pricing

$59.99/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Outplay
Founded: 2019
United States
outplayhq.com

Company Information

net2phone
Founded: 1990
United States
www.net2phone.com/products/cloud-contact-center-solutions

Alternatives

Alternatives

SmartReach

SmartReach

SmartReach.io

Categories

Categories

Inside Sales Features

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Sales Enablement Features

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Engagement Features

Call Scripts / Call Steps
CRM Integration
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Sales Force Automation Features

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Auto Dialer Features

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Integrations

Salesforce
Amazon Polly
Crelate
Evidence
Facebook
GTM Buddy
Gmail
Instagram
Microsoft Dynamics 365
Microsoft Teams
Outdoo AI
Refold
Tapistro
Totality
Twilio
Verbio
Wavy
WhatsApp
X (Twitter)
Zapier

Integrations

Salesforce
Amazon Polly
Crelate
Evidence
Facebook
GTM Buddy
Gmail
Instagram
Microsoft Dynamics 365
Microsoft Teams
Outdoo AI
Refold
Tapistro
Totality
Twilio
Verbio
Wavy
WhatsApp
X (Twitter)
Zapier
Claim Outplay and update features and information
Claim Outplay and update features and information
Claim uContact and update features and information
Claim uContact and update features and information