RezupVindrose sp. z o.o.;
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Related Products
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About
Outhentik — the direct channel between your business and every customer
Outhentik opens a direct channel between your business and every customer after they leave. Out of that channel come video testimonials, Google reviews, and word-of-mouth, the things that bring you the next customer.
Customers scan a QR code in-store or click a recording link you send after a purchase. They record a short video in their browser and choose what happens next. No app, no account, done in about 60 seconds.
How the channel works
Open it. A QR code for physical businesses, a recording link for online stores and post-purchase emails. The customer records a quick video in the browser, so they actually finish.
Hear from everyone. Every video lands privately in your dashboard. The happy customers become video testimonials you feature on your Wall of Love. The unhappy ones can reach you directly, so you hear what went wrong instead of losing them in silence.
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About
Rezup tells SaaS and subscription businesses why customers cancel, in the customers' own words.
Connect Stripe with a restricted, read-only key. When someone cancels or downgrades, Rezup sends them one short email from your name, 5 minutes to 24 hours later. The customer opens the link and answers by voice or text, in any of 120+ languages, with no app or account.
Every answer is transcribed and translated into your language. AI groups the answers into reasons and ranks them by the MRR behind each, shows which reasons are growing, and suggests a next step. If the customer picked a reason in Stripe's cancel form, Rezup uses it too.
You get a weekly summary by email, alerts in Slack or Telegram, and you can reply to unhappy customers from your own email. Not on Stripe? Share the same question as a link, QR code or website widget.
Free up to $5k MRR (50 responses a month), with AI analysis on every plan.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Local businesses, restaurants, service providers, multi-location brands, and e-commerce companies seeking customer feedback, reputation management, and authentic video testimonial solutions
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Audience
Restaurants, hotels, clinics, salons, retailers and online businesses that want customer feedback in their customers' own words
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$97/month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$29/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationOuthentik
Founded: 2025
www.outhentik.app
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Company InformationVindrose sp. z o.o.;
Founded: 2026
Poland
rezup.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Feedback Features
Alerts / Notifications
Supported
Behavior Analytics
Not Supported
Bug Reports
Not Supported
Community Feedback Tools
Not Supported
Live Chat
Not Supported
Negative Feedback Management
Supported
Net Promoter Score (NPS)
Not Supported
Screenshot / Screen Capture
Not Supported
Surveys
Supported
User Testing Tools
Not Supported
Video Feedback
Not Supported
Visual Feedback Tools
Not Supported
Voice of the Customer (VoC)
Supported
Website Feedback
Supported
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Integrations
Slack Code
Not Supported
Stripe
Not Supported
Telegram
Not Supported
Zapier Canvas
Not Supported
n8n
Not Supported
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Integrations
Slack Code
Supported
Stripe
Supported
Telegram
Supported
Zapier Canvas
Supported
n8n
Supported
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