Audience
Local businesses, restaurants, service providers, multi-location brands, and e-commerce companies seeking customer feedback, reputation management, and authentic video testimonial solutions
About Outhentik
Outhentik — the direct channel between your business and every customer
Outhentik opens a direct channel between your business and every customer after they leave. Out of that channel come video testimonials, Google reviews, and word-of-mouth, the things that bring you the next customer.
Customers scan a QR code in-store or click a recording link you send after a purchase. They record a short video in their browser and choose what happens next. No app, no account, done in about 60 seconds.
How the channel works
Open it. A QR code for physical businesses, a recording link for online stores and post-purchase emails. The customer records a quick video in the browser, so they actually finish.
Hear from everyone. Every video lands privately in your dashboard. The happy customers become video testimonials you feature on your Wall of Love. The unhappy ones can reach you directly, so you hear what went wrong instead of losing them in silence.