OutboundEngine vs. Podium Comparison


OutboundEngine Elm Street Technology	Podium	+	+
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		Related Products Birdeye Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale. 5,192 Ratings Visit Website ActiveCampaign ActiveCampaign is the autonomous marketing platform that transforms how marketers, agencies, and business owners work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp. Within a single tool, you get real-time reporting and proactive optimizations in addition to market-leading deliverability and integration with 1000+ apps. With a user-friendly interface and a comprehensive suite of features, ActiveCampaign's platform is powerful, accessible, and designed to scale with your business. It's also easy to get started: While traditional tools force teams through long setup cycles and training, ActiveCampaign delivers measurable lifts in engagement and conversions in days. 89% of surveyed customers say the platform meets their business needs better than the competition, and 88% say ActiveCampaign delivers value faster than competitors. Read our ROI report for methodology 17,291 Ratings Visit Website GetResponse GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos. Just one system designed to move customers forward. 1,798 Ratings Visit Website Odoo Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by reducing redundant manual processes, which helps companies save countless hours of labor. Every module is interconnected to provide a fully-integrated experience from app to app, and users can automate many processes that would’ve otherwise required manual inputs into multiple applications. Odoo keeps all business functions in one place, allowing teams to collaborate with other departments from one unified platform in the most efficient way possible. 1,714 Ratings Visit Website Adzooma Adzooma’s an award-winning digital marketing platform that helps businesses of any size grow by making online marketing easy. Our all-in-one platform helps you set up, manage, and optimize your Google, Facebook, and Microsoft advertising campaigns all in one place. By leveraging innovative machine learning and data science, our platform pinpoints what drives online business success to make sure you get the most out of your advertising campaigns. Track PPC performance and highlight over/under spend to improve your quality score, conversions, and ROI. Packed with all the tools you need to grow your business, Adzooma gives you a crystal clear view of where your online marketing is right now, then provides personalized checklists to help you drive business growth. Join thousands of business owners like you and see how we make growing your business online simple. 254 Ratings Visit Website Act! Act! Advantage is a full front-office CRM solution with all-new functionality that unites sales, marketing, and customer management in one intuitive, affordable platform to help you stay organized, attract new customers, and turn relationships into results. Act! Advantage includes Interactive Quotes and Payments, Website Chat, Accounting Integration, Appointment Scheduling, Project Management, Web Forms, Online Surveys, and more, broadening Act!'s footprint across your entire front office, and reducing your need for costly, third-party tools. Additionally, you can select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you. For 38 years, Act! has partnered with small and midsize businesses - listening, learning, and building alongside them and Act! Advantage is the culmination of nearly four decades of their feedback. Every feature is designed to reflect how today’s SMBs run their businesses. 554 Ratings Visit Website Knak Knak is the no-code platform that empowers self-sufficient marketing teams to create beautiful, on-brand emails and landing pages — without relying on developers or agencies. Built for speed and collaboration, Knak streamlines campaign production with modular templates, real-time editing, simple collaboration, and seamless integrations with leading MAPs like Adobe Marketo Engage, Salesforce Marketing Cloud, Oracle Eloqua, and more. Whether you're supporting global teams or launching fast-turn campaigns, Knak helps you go from brief to build in minutes—not weeks. Say goodbye to bottlenecks and hello to marketing agility. 169 Ratings Visit Website UENI UENI is the done-for-you website builder for small businesses. Instead of dragging blocks around a DIY editor, a real human team designs, writes, and launches your professional website in about 7 days. Best for local service businesses: tradespeople, contractors, salons, barbers, clinics, cleaners, restaurants, photographers, and consultants who need a small business website fast and do not want to build it themselves. Built for you, included in every plan: • A custom, mobile-friendly small business website designed and written by UENI's team • Fast, secure web hosting with a free SSL certificate • A custom domain name and professional business email • SEO setup and Google Business Profile optimization so local customers find you on Google • Online booking and appointment scheduling • Online payments, invoicing, and an online store with 0% UENI transaction fees on sales and bookings • Lead-capture and contact forms that send enquiries straight to your inbox • Unlimited done-for-you edits: email the change, our team makes it, you never touch code • A 1:1 launch and training call Pricing that undercuts web design agencies. Website Launch is $24.99/month plus a $79 setup fee, where agencies routinely charge thousands for the same deliverable. Plus is $59/month and adds advanced SEO, third-party integrations, and priority phone support. Growth is $124.99/month and adds a dedicated growth team, a marketing plan, and monthly 1:1 marketing sessions. Every plan carries a 30-day money-back guarantee. Choose your platform: UENI CMS, Wix, or WordPress. You get the technology you want with the done-for-you service DIY builders do not offer. Since 2014 UENI has built websites for over 700,000 small businesses worldwide, and is rated 4.8 out of 5 on Trustpilot from more than 9,000 reviews. Choose UENI if you want a professionally built website, local SEO, hosting, domain, business email, bookings, and payments for one low monthly price. Choose a DIY website builder instead if you want to design every page yourself. 9,549 Ratings Visit Website Pipedrive Pipedrive is a web-based sales CRM (customer relationship management) software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process to focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite sales tasks in one workspace. Unlock instant sales insights with Pipedrive’s visual sales pipeline and fine-tune your strategy with robust reporting features and a personalized AI Sales Assistant. Reach the right contacts at the right time with intelligent lead segmenting and activity reminders that tell you when to take action. When it’s time to seal the deal, compose instant, irresistible sales emails in just one click. With Pipedrive, winning has never been easier. 10,536 Ratings Visit Website CharityTracker A case management CRM that focuses on your clients, to measure real-world impact, not just data. Your Day Just Got Shorter - We know you’re busy and don’t have time for complicated software – We’ve changed that! Even your staff will enjoy using the system – No more headaches and missing data from reports so you can use your valuable time to serve more people. CharityTracker is a cloud-based, HIPAA compliant software that’s easy to use for nonprofits of all sizes. With no setup fees, hidden fees, or contracts, you can cancel anytime! Our time saving solution provides a secure way to streamline how you manage cases, record case notes & assistance, create reports, collaborate, set goals, measure outcomes, make referrals & prove your impact with change-over-time reports for your funders. We're at work in 2,200 communities! Book a free demo. Pricing starts at just $20/mo. user 1,429 Ratings Visit Website
About Don’t buy leads. Build relationships instead. Your best opportunities come from the people you already know. Build your reputation, fill your pipeline and generate new business, effortlessly. Your time is precious. Other marketing platforms take 30 hours of training just to get started. With OutboundEngine, you’ll hit the ground running in just one hour. Even better, you’ll save time week after week and month after month. We don’t just give you a tool; we take marketing off your plate completely. We write beautiful content that’s timely and industry-relevant to brand you as an expert and make you look great online. We get your business in front of the right people, every time using the marketing channels that matter most. See who’s engaging with your content and respond instantly with custom response templates and our mobile app.	About Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies interested in an all-in-one marketing platform	Audience Business owners
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $199 per month Free Version Not Supported Free Trial Not Supported	Pricing $399 per month Try Podium for free for 14-day, no strings attached. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.5 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.7 / 5 support 4.7 / 5 Read all reviews
	Pros & Cons from Real Users Pros The best part of this software is that you can handle all of it from your phone as if you were just texting someone. If someone hops on your website and has any questions or concerns a notification comes up on the bottom corner of the page providing a way for the visitor to contact the company. These messages do go straight to the phone of the the individual over the website, which makes the communication personable and quick. Podium has an excellent interface; it has a high quality in sending files, I can send images or audios without losing quality. Besides that, I use it to create more effective communication and with guaranteed security conditions. Podium cloud is incredible for storing information. This is by far the best review gathering platform for Google around. I think they are actually backed by Google. To get all your reviews from different platforms makes it easier and saves time in the process. A very user friendly app which is easy to set up. It makes interactions easy. Using only one platform we can reply to each and every messages. Google, Facebook, Instagram we can easily connect with our customer on any platform using this software. Responses very quickly. Simple and easy to use. Also we can check the history of any customers interaction. Cons At this time during the free trial that I have used I haven't had any cons happen. I'm not too fond of that without running the application, the messages don't arrive, I have to open the application, and it starts to connect to receive the Podium. They are the most expensive option for managing reviews by far. I cant really think of any cons for such an amazing and insightful software. No dislikes. Clean, simple and easy to use features.
Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Elm Street Technology Founded: 2016 United States www.outboundengine.com	Company Information Podium Founded: 2014 United States www.podium.com
Alternatives SOCi SOCi, Inc.	Alternatives WEX Field Service Management
TransparenSEE by DAC DAC Group	Birdeye
Local Siren Local Siren (Local Siren - Digital Marketing Agency)	KUKUI Kukui
ReputationDefender Gen Digital	RedPodium Webconnex
Surefire Local View All	Vendasta View All
Categories Email Marketing Supported Landing Page Supported Live Chat Supported Local Marketing Supported Marketing Automation Supported Reputation Management Supported Review Management Supported Social Media Advertising Supported Social Media Management Supported	Categories Agentic AI Supported AI Agents Supported AI Customer Service Supported AI Customer Support Agents Supported AI Employees Supported AI Lead Generation Tools Supported AI Marketing Supported AI Phone Answering Agents Supported AI Receptionists Supported AI Review Management Supported AI Sales Assistants Supported AI Sales Tools Supported AI Voice Agents Supported Brand Management Supported Bulk SMS Supported Business Phone Systems Supported Business Text Messaging Supported Business VoIP Supported Chatbot Supported Cloud PBX Supported Conversational Support Supported Customer Communications Management Supported Customer Experience Supported Customer Feedback Supported Customer Satisfaction Supported Customer Service Supported Dental Supported Email Management Supported Lead Capture Supported Lead Generation Supported Lead Management Supported Live Chat Supported Local Marketing Supported Online Form Builders Supported Payment Processing Supported Reputation Management Supported Review Management Supported SMS Marketing Supported Survey Supported Video Conferencing Supported
Show More Features Email Marketing Features A/B Testing Not Supported Artificial Intelligence Not Supported Auto-Responders Not Supported CAN SPAM Compliance Not Supported Customer Surveys Supported Drip Campaigns Supported Dynamic Content Supported Event Triggered Email Not Supported Image Library Not Supported Landing Pages/Web Forms Supported Mailing List Management Not Supported Mobile Optimized Emails Supported Reporting/Analytics Supported Subscriber Management Not Supported Template Management Not Supported WYSIWYG Email Editor Not Supported	Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Not Supported Offline Form Supported Proactive Chat Not Supported Screen Sharing Not Supported Third Party Integration Not Supported Transfers / Routing Not Supported Website Visitor Tracking Supported Local Marketing Features Advertising Management Supported CRM Supported Email Marketing Not Supported Feedback Management Supported Live Chat Supported NAP Management (Name/Address/Phone) Not Supported Online Listings Management Not Supported PR Management Not Supported Reporting / Analytics Supported Review Management Supported SEO Management Not Supported Social Media Management Not Supported Store Locator Not Supported Website Management Not Supported Reputation Management Features Campaign Management Supported Gamification Not Supported Response Management Supported Review Generation Supported Review Monitoring Supported Sentiment Analysis Supported Social Media Metrics Not Supported Social Media Monitoring Supported White Label Not Supported Review Management Features Campaign Management Supported Dashboard Supported Negative Feedback Management Supported Response Management Supported Review Monitoring Supported Review Notification Supported Review Request Supported Sentiment Analysis Supported Social Sharing Not Supported White Label Not Supported Show More Features Customer Communications Management Features Batch Communications Not Supported Chat / Messaging Supported Content Management Supported Email Distribution Not Supported Interactive Content Not Supported Multi-Channel Communications Supported On-Demand Communications Supported Personalization Supported Print Management Not Supported Template Management Not Supported Video Content Supported Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Not Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Supported Customer Feedback Features Alerts / Notifications Not Supported Behavior Analytics Not Supported Bug Reports Not Supported Community Feedback Tools Not Supported Live Chat Supported Negative Feedback Management Not Supported Net Promoter Score (NPS) Supported Screenshot / Screen Capture Not Supported Surveys Not Supported User Testing Tools Not Supported Video Feedback Not Supported Visual Feedback Tools Not Supported Voice of the Customer (VoC) Not Supported Website Feedback Not Supported Customer Satisfaction Features 360 Degree Feedback Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Supported Feedback Collection Supported Survey Management Supported Customer Service Features Alerts / Escalation Not Supported Appointment Management Not Supported Call Center Management Not Supported Email Management Not Supported Knowledge Base Supported Live Chat Supported Performance Metrics Not Supported Queue Management Not Supported Self Service Portal Supported Social Media Integration Not Supported Surveys & Feedback Supported Virtual Assistant Not Supported Workflow Management Not Supported Lead Generation Features Contact Discovery Not Supported Contact Import/Export Not Supported Lead Capture Supported Lead Database Integration Supported Lead Nurturing Supported Lead Scoring Not Supported Lead Segmentation Not Supported Pipeline Management Not Supported Prospecting Tools Not Supported Visitor Identification Not Supported Payment Processing Features ACH Check Transactions Not Supported Bitcoin Compatible Not Supported Debit Card Support Not Supported Gift Card Management Not Supported Mobile Payments Supported Online Payments Not Supported POS Transactions Not Supported Receipt Printing Not Supported Recurring Billing Not Supported Signature Capture Not Supported
Integrations Facebook Supported Instagram Supported QuickBooks Online Supported ActiveCampaign Supported Agiliron Not Supported BigCommerce Supported CDK Global Not Supported Drip Supported Google Business Profile Not Supported Intercom Supported Kindo Not Supported Magento Supported Microsoft Outlook Supported Nimble Supported Open Dental Software Not Supported Refold Not Supported SalesRabbit Not Supported Shift Not Supported WildJar Not Supported Show More Integrations View All 39 Integrations	Integrations Facebook Supported Instagram Supported QuickBooks Online Supported ActiveCampaign Not Supported Agiliron Supported BigCommerce Not Supported CDK Global Supported Drip Not Supported Google Business Profile Supported Intercom Not Supported Kindo Supported Magento Not Supported Microsoft Outlook Not Supported Nimble Not Supported Open Dental Software Supported Refold Supported SalesRabbit Supported Shift Supported WildJar Supported Show More Integrations View All 34 Integrations
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