Orbitrics

Orbitrics

Zivot Labs Inc
Simplesat

Simplesat

Pronto Holdings
+
+

Related Products

  • SurveySparrow
    3,089 Ratings
    Visit Website
  • Sogolytics
    869 Ratings
    Visit Website
  • SurveyLegend
    1,881 Ratings
    Visit Website
  • SurveyJS
    64 Ratings
    Visit Website
  • WorkTango
    1,554 Ratings
    Visit Website
  • Titan
    378 Ratings
    Visit Website
  • Jotform
    9,009 Ratings
    Visit Website
  • BrandMail
    331 Ratings
    Visit Website
  • Birdeye
    5,194 Ratings
    Visit Website
  • ThriveSparrow
    43 Ratings
    Visit Website

About

Refine your customer and employee experience with real-time data driven decisions. Made for businesses of all sizes. Create simple and efficient surveys using our advanced web platform. Collect customer feedback through web, tablet or phone using our Android/iOS Apps. View detailed analytics on customer feedback and experience through our web dashboard. Take affirmative action based on our analytics to improve overall customer satisfaction. Online surveys work offline too. Data is stored on mobile devices until network is available. View deep analytics and insights based on the data entered by your survey takers. Optional feature to display your organization's offers and promotions​ during surveys. Choose from different question types ​like radio, checkbox, star rating, number rating, NPS etc. Support for taking surveys in multiple international languages. Support for various media types like images, videos etc during the survey​.

About

Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and companies seeking a solution to refine their customer and employee experience

Audience

- IT Service Providers (MSPs) , Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$150 per year
Free Version Not Supported
Free Trial Not Supported

Pricing

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.5 / 5
ease 4.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • I like many things about Simplesat. First, this product is seamless to deploy and use. It comes with great features that makes researching and collecting feedback seamless. With the provision of templates, launching a survey as well as understanding how to manage the tool becomes easy.
  • I like that Simplesat is easy to deploy and that the many features does not translate to high cost. Using Simplesat is easy and thanks to the many templates, creating and managing surveys is seamless. The tool makes analysis of data easy as well.

Cons

  • With Simplesat, I have had no issues and it works perfectly. All the features are in place and works seamlessly
  • I have had no bad experiences with Simplesat. It works perfectly and no issues whatsoever. At least I haven't experienced them.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Zivot Labs Inc
Founded: 2013
India
orbitrics.com

Company Information

Pronto Holdings
Founded: 2016
United States
www.simplesat.io

Alternatives

SurveyOL

SurveyOL

SurveyOL.com

Alternatives

BizRatings

BizRatings

BizRatings.com

Categories

Employee Survey Supported
Survey Supported

Categories

Customer Feedback Supported
NPS Supported
Survey Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Integrations

Wufoo Supported
AWeber Not Supported
BrightGauge Not Supported
ConnectWise PSA Not Supported
Datto RMM Not Supported
Datto Workplace Not Supported
Easyflow Not Supported
Gmail Not Supported
Gorgias Not Supported
HappySat Not Supported
HubSpot Marketing Hub Not Supported
Kaseya BMS Not Supported
Klaviyo Not Supported
Kustomer Not Supported
RangerMSP Not Supported
Replyify Not Supported
Signature 365 Not Supported
Strategy Overview Not Supported
Workers by Delos Not Supported
Zendesk Explore Not Supported

Integrations

Wufoo Supported
AWeber Supported
BrightGauge Supported
ConnectWise PSA Supported
Datto RMM Supported
Datto Workplace Supported
Easyflow Supported
Gmail Supported
Gorgias Supported
HappySat Supported
HubSpot Marketing Hub Supported
Kaseya BMS Supported
Klaviyo Supported
Kustomer Supported
RangerMSP Supported
Replyify Supported
Signature 365 Supported
Strategy Overview Supported
Workers by Delos Supported
Zendesk Explore Supported
Claim Orbitrics and update features and information
Claim Orbitrics and update features and information
Claim Simplesat and update features and information
Claim Simplesat and update features and information