Oracle Cobrowse vs. ServiceSim Comparison Chart

Share your screen instantly while on a phone call with CrankWheel, for an engaging presentation. Send a link by text message, WhatsApp or email and the viewer can view it in any browser, on any device without installing anything. Designed for ease of use, CrankWheel is the best solution for sharing a screen with customers for business deals. CrankWheel is used to complement calls by insurance agents, mortgage advisors, solar advisors, digital agencies, educators and customer support specialists. Close deals on the first call! We show you whether they're paying attention. Over 50,000 users share their screen effortlessly with any prospect no matter their technical skill or device choice using our Chrome Extension. CrankWheel works over bad network connections, on obscure devices and old browsers. Mac, PC, iOS, Android, Internet Explorer, Blackberries - it always works!

Kasm Workspaces streams your workplace environment directly to your web browser…on any device and from any location. Kasm uses our high-performance streaming and secure isolation technology to provide web-native Desktop as a Service (DaaS), application streaming, and secure/private web browsing. Kasm is not just a service; it is a highly configurable platform with a robust developer API and devops-enabled workflows that can be customized for your use-case, at any scale. Workspaces can be deployed in the cloud (Public or Private), on-premise (Including Air-Gapped Networks or your Homelab), or in a hybrid configuration.

Zoho Assist, your all-in-one remote access solution, helps you to access and manage remote devices. Through a web-based on-demand remote support session, you can directly analyze and establish control over your overseas assets in just a few seconds. Zoho Assist is entirely cloud-based, so you can set up unattended remote access and keep tabs on your remote PCs, laptops, mobile phones, and servers effortlessly. Zoho Assist is compatible with all major firewalls and traverses smoothly through proxies. Start your technical support today with industry-standard, best-in-class SSL with 256-bit AES data security to protect your data from phishing and other malicious activities. 

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.

Diplomat MFT by Coviant Software is a secure, reliable managed file transfer solution designed to simplify and automate SFTP, FTPS, and HTTPS file transfers. Built for seamless integration, Diplomat MFT works across major cloud storage platforms, including AWS S3, Azure Blob, Google Cloud, Oracle Cloud, SharePoint, Dropbox, Box, and more. With over two decades of proven, breach-free performance, Diplomat MFT supports compliance with HIPAA, HITECH, GLBA, PCI/DSS, GDPR, and DORA. It features robust capabilities such as PGP encryption, multi-factor authentication, IP-based access rules, and built-in threat intelligence. If you're still relying on manual scripts or outdated FTP tools and you're concerned about audit failures, security gaps, or compliance risks, Diplomat MFT offers a scalable, secure solution you can trust. Start your free trial today.

Assembled is the only platform that unifies AI agents and intelligent workforce management to power fast and flexible support operations. Built for scale, we help teams automate over 50% of customer interactions, forecast with 90%+ accuracy, and optimize staffing across in-house and BPO teams. Orchestrate every chat, email, or call, balancing workloads between human and AI agents in real time — without sacrificing quality or control. Trusted by Stripe, Canva, and Robinhood, Assembled transforms support from a cost center into a strategic advantage. Our Workforce and Vendor Management tools connect forecasting, scheduling, and performance for smarter staffing decisions. AI Agents automate conversations across channels with your workflows and brand voice. AI Copilot empowers agents with real-time guidance, suggested replies, and one-click actions for faster, higher-quality resolutions.

Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions.

Autonomous AI that engages website visitors with real-time, human-like conversations, converting 15% more traffic into pipeline for marketing; while also increasing seller productivity by enabling sales and pre-sales teams to instantly find answers, retrieve files, and resolve queries. Docket is the leading agentic AI platform that improves pipeline generation and seller efficiency for marketing and sales teams. Docket unifies, cleans, and learns from your organization’s GTM data with its proprietary Sales Knowledge Lake™, and activates this with powerful, pre-built AI agents. Docket’s Marketing Agent engages website visitors through human-like conversations, responds to their nuanced questions about your solution with expert-grade answers, performs discovery by asking qualifying questions, and converts them into leads, pipeline, and customers.

Ant Media provides ready-to-use, highly scalable real-time video streaming solutions for live video streaming needs. It enables a live video streaming solution to be deployed easily and quickly on-premises or on public cloud networks such as AWS, Azure, GCP and Oracle Cloud. Ant Media’s well-known product, called Ant Media Server, is a video streaming platform and technology enabler, providing highly scalable, adaptive, Ultra-Low Latency (WebRTC) and Low Latency (CMAF & HLS) video streaming solutions supported with operational management utilities. Ant Media Server in a cluster mode dynamically scales up and down to enable our customers to serve from tens to millions of viewers in an automated and controlled way. Ant Media Server provides compatibility to be played in any Web Browser. In addition, Live Streaming SDKs for iOS, Android, React, Flutter, and JS are provided freely to enable customers to expand their reach to a broader audience.

DbVisualizer is one of the world's most popular database editors. With almost 7 million downloads and Pro users in 150 countries worldwide, it won't disappoint you. Free and Pro versions are available. Developers, analysts, and DBAs use it to elevate their SQL experience with modern tools to visualize and manage their databases, schemas, objects, and table data, auto-generate, write, and optimize queries, and so much more. It connects to all popular databases, such as MySQL, PostgreSQL, SQL Server, Oracle, Cassandra, Snowflake, SQLite, BigQuery, and 30+ others, and runs on all popular OSes (Windows, macOS, and Linux). A powerful SQL editor with intelligent autocomplete, visual query builders, variables, and more. You can fully control window layouts, key bindings, UI theme, mark scripts, and database objects as favorites for quick access or even work outside of DbVisualizer. DbVisualizer is also built to meet rigorous security standards, all configurable within the product.