Optima ProAchieva.ai
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Service Pro StreamService Pro Stream, LLC
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Related Products
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About
Optima Pro is a field service software solution to manage work orders, warranties, service contracts, field service scheduling, spare parts inventory, and the service organization.
Achieva's flagship Salesforce product, Optima Pro is a tool for mobile workforces, used to streamline field service operations. It optimizes Field Service workflows by organizing service delivery personnel teams as per their skills and time-slot availability, tracking the service contracts and offering automatic renewal provisions, generating/modifying invoices, and allowing dispatchers/managers access to the real-time location of agents.
The field service industry is one segment that is often under pressure to synchronize its tasks. They have the high-end responsibility of keeping a track of on-site service, dispatch technicians for installations, repairs, maintenance, and honoring the customer SLAs.
Best For
SMEs, Agencies, Enterprises
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About
Service Pro Stream is field service management software for appliance repair, HVAC, and plumbing companies. It handles online booking, scheduling, dispatch, and customer communication in one system.
Customers book through a conversational interface that captures the appliance make, model, and problem. They can photograph the dataplate and the model and serial numbers are read from the image, so the technician can look up parts before arriving.
Dispatch runs on rules you set per technician: how far from home base a job can be, how far apart consecutive jobs can be, and how far the first and last calls can sit from the starting point. The engine enforces these when it offers time slots.
Technicians work from any phone browser. The portal installs to the home screen with no app store download. They see customer notes, photos, and captured model numbers, search parts, and record work on site.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Field service companies
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Audience
Independent and small multi-technician service companies in appliance repair, HVAC, and plumbing. Built for shops running one to fifty technicians that find enterprise field service platforms too complex and too expensive.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
Free to Start
Price based on the requirement
Free Version
Free Trial
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Pricing
$45 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAchieva.ai
Founded: 1996
United States
achieva.ai/
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Company InformationService Pro Stream, LLC
Founded: 2026
United States
serviceprostream.com
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Work Order Features
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
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Integrations
Salesforce
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