Opsgenie vs. root9 Comparison


Opsgenie Atlassian	root9	+	+
Learn More Update Features	Learn More Update Features	Add To Compare	Add To Compare


		Related Products New Relic There are an estimated 25 million engineers in the world across dozens of distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and simple, transparent usage-based pricing with only 2 key metrics. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications. 2,938 Ratings Visit Website NinjaOne NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency. NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management Tools. The company is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. 6,035 Ratings Visit Website UptimeRobot UptimeRobot is a website monitoring service with a forever free plan that lets you register with just an email and monitor up to 50 websites, servers, or keywords with 5-minute intervals. Setup takes only a few clicks. For faster checks and advanced features, paid plans offer 1-minute or 30-second intervals, along with SSL certificate, domain expiry, and heartbeat (cron job) monitoring. You can also create up to 100 status pages, customize them to match your brand, protect them with a password, and allow subscribers to receive updates. Get notified instantly via email, SMS, voice calls, or integrations with Slack, Zapier, PagerDuty, Splunk On-Call, Telegram, Webhooks, Discord, Mattermost, Pushbullet, Microsoft Teams, Google Chat, Pushover, and more. Mobile push notifications are available through the iOS and Android apps. Other features include maintenance windows, incident tracking with root cause analysis, tags, comments, and filters. Share account with other team members. 852 Ratings Visit Website Uptime.com Uptime.com provides comprehensive, unified visibility into the availability and performance of critical services. Monitoring tools empower engineering, operations and SRE teams to maintain oversight of their web stack and respond to outages through customizable alerting channels. Uptime.com offers a broad set of monitoring capabilities, including web, network, and email. API and transaction checks offer synthetic monitoring to perform multi-step validations of critical flows and services. Monitor public and private resources through a unified interface that streamlines configuration and alerting. Set up and customize Status Pages with your company branding to communicate incidents and maintenance to both customers and internal teams. Provide a single-page overview that shows your overall service health at a glance. Robust and customizable SLA reporting allows stakeholders to stay informed on incidents and downtime. 479 Ratings Visit Website ManageEngine EventLog Analyzer ManageEngine EventLog Analyzer is an on-premise log management solution designed for businesses of all sizes across various industries such as information technology, health, retail, finance, education and more. The solution provides users with both agent based and agentless log collection, log parsing capabilities, a powerful log search engine and log archiving options. With network device auditing functionality, it enables users to monitor their end-user devices, firewalls, routers, switches and more in real time. The solution displays analyzed data in the form of graphs and intuitive reports. EventLog Analyzer's incident detection mechanisms such as event log correlation, threat intelligence, MITRE ATT&CK framework implementation, advanced threat analytics, and more, helps spot security threats as soon as they occur. The real-time alert system alerts users about suspicious activities, so they can prioritize high-risk security threats. 211 Ratings Visit Website AdRem NetCrunch NetCrunch is commercial, self-hosted, agentless network and IT infrastructure monitoring software for Windows Server. It monitors network devices, servers, virtualization platforms, cloud services, applications, websites, logs, telemetry, and network traffic across on-premises and hybrid IT environments. Network traffic analysis supports NetFlow, sFlow, IPFIX, and other flow technologies. NetCrunch supports 680+ monitoring targets and provides 270+ ready-to-use Monitoring Packs for devices, applications, and operating systems. Licensing is based on monitored nodes and network interfaces rather than individual sensors, checks, or metrics. Real-time dashboards, policy-based monitoring, advanced alerting, and 40+ automated response actions—including remote script execution, service restart, process termination, and device reboot—support centralized monitoring and automated remediation. NetCrunch runs on Windows Server and can monitor infrastructure deployed on-premises, in the cloud, or across hybrid environments. 165 Ratings Visit Website Freshservice If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more. 2,139 Ratings Visit Website Auvik Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy. 675 Ratings Visit Website ManageEngine Log360 Detect, investigate, and resolve security incidents and threats using a single, scalable SIEM solution. Log360 provides you with actionable insights and analytics-driven intelligence for real-time security monitoring, advanced threat detection, incident management, and behavioral analytics-based anomaly detection. Built as the bedrock for your SOC, ManageEngine Log360 comes with out-of-the-box correlation and workflow rules, dashboards, reports, and alert profiles to help you address vital security issues with little manual intervention. 190 Ratings Visit Website Serviceaide Serviceaide is a complete service management solution that can be implemented in weeks, not months, and intuitive to use. With low administration costs and quick implementation, you will see a real return on your investment. A flexible platform that works either on premise or in the cloud. Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, Serviceaide provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. Serviceaide includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility. 244 Ratings Visit Website
About Stay aware and in control of all Dev and Ops incidents. Notify the right people, reduce response time, and avoid alert fatigue. Opsgenie is a modern incident management platform that ensures critical incidents are never missed, and actions are taken by the right people in the shortest possible time. Opsgenie receives alerts from your monitoring systems and custom applications and categorizes each alert based on importance and timing. On-call schedules ensure the right people are notified through multiple communication channels including voice calls, email, SMS, and push messages on mobile devices. If an alert is not acknowledged, Opsgenie automatically escalates it, ensuring the incident gets the needed attention. Sign up for an instant free trial.	About root9 is an Alert Management, On-Call, and IT service management (ITSM) platform for IT Operations, NOC, SRE, DevOps, and Platform Engineering teams. One foundation runs the full operational lifecycle, so alerts, incidents, changes, problems, requests, and on-call response share the same operational identity, memory, and understanding. Capabilities include alert management, event correlation, incident, problem, change, and request management, on-call and escalation, knowledge, automation, operational analytics, and collaboration in Microsoft Teams and Slack. AI agents assist on every record, with the evidence and reasoning shown. Instead of a CMDB nobody keeps current, root9 builds operational identity from real activity (the ICDB), reducing alert fatigue and surfacing patterns that monitoring tools miss. Built to learn, not to be taught. Works alongside Splunk, Datadog, Grafana, CloudWatch, New Relic, Azure Monitor, Dynatrace, ServiceNow, Jira, and more.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience DevOps teams searching for a powerful Application Performance Management solution	Audience IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure teams
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $9 per user per month Free Version Supported Free Trial Supported	Pricing $179/month unlimited users Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.5 / 5 ease 4.8 / 5 features 5.0 / 5 design 4.7 / 5 support 4.8 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros I found this very useful when people are trying to message me or call me. This is great when I am busy doing other things but I am still kept up-to-date and notified. -It is versatile and has a lot of features, and can be used in many ways. It can be used as a primary resource for alerting across DevOps. -You can keep track of outages, bugs, and incidents to keep the teams in the loop for better productivity. -It can handle multiple team integration and allows for the merging of tasks. 1. Ensures critical issues are resolved before they affect the company. 2. Alerts are centralized in one easy to read location. 3. Low price. -It is packed with features like the ability to rotate quickly, disable, enable makes the coordination on call very simple. -It provides great details of log and incoming call reports. -It has a great Graphical User Interface and is very simple to use. -The whois on-call feature and integration with other apps like Slack comes very handily. Once you have the alert rules in place, you can sleep well at night knowing that you'll get an alarm if anything is wrong. That's a big deal for worry worts like me. Cons I did not find anything bad about it, I really enjoyed this! -The major con or limitation I found in Opsgenie is that it cant be integrated with your smartphone. If they add this feature, the workflow will become better. I cannot think of any cons with this one, but if I had to list something, they could be a little more creative with their logo to make it stand out a little more. -The mobile app is not as good as the website in terms of GUI. -The command given to the admin is very less. It was a little techy for my skill set, but they give me all the help I needed.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Atlassian Founded: 2002 Australia www.opsgenie.com	Company Information root9 Founded: 2026 United States root9.io
Alternatives PagerDuty	Alternatives All Quiet
24Cevent	Splunk On-Call Cisco
AlertOps	DERDACK Enterprise Alert Derdack
Splunk On-Call Cisco	Orna
Site24x7 ManageEngine View All	PagerTree View All
Categories Application Performance Monitoring (APM) Supported Business Continuity Supported DevOps Supported Incident Management Supported IT Management Supported ITSM Supported Log Management Supported Network Monitoring Supported Website Monitoring Supported	Categories Incident Response Supported
Show More Features Application Performance Monitoring (APM) Features Baseline Manager Not Supported Diagnostic Tools Not Supported Full Transaction Diagnostics Not Supported Performance Control Not Supported Resource Management Not Supported Root-Cause Diagnosis Supported Server Performance Supported Trace Individual Transactions Not Supported Business Continuity Features Backup Log Not Supported Backup Scheduling Not Supported Compression Not Supported Continuous Backup Not Supported Encryption Supported Incremental Backup Not Supported Local Server Options Not Supported Multiple System Support Not Supported Remote Server Options Not Supported Secure Data Storage Not Supported Web Access / Restoration Not Supported DevOps Features Approval Workflow Not Supported Dashboard Supported KPIs Supported Policy Management Not Supported Portfolio Management Not Supported Prioritization Supported Release Management Not Supported Timeline Management Not Supported Troubleshooting Reports Not Supported IT Management Features Capacity Monitoring Not Supported Compliance Management Not Supported Event Logs Supported Hardware Inventory Not Supported IT Budgeting Not Supported License Management Not Supported Patch Management Not Supported Remote Access Not Supported Scheduling Not Supported Software Inventory Not Supported User Activity Monitoring Not Supported ITSM Features Asset Tracking Supported Availability Management Not Supported Change Management Not Supported Configuration Management Not Supported Contract/License Management Supported Dashboard Not Supported Incident Management Supported Problem Management Not Supported Project Management Supported Release & Deployment Management Supported Self Service Portal Not Supported Incident Management Features Audit Trail Supported Corrective Actions (CAPA) Supported Disaster Recovery Not Supported Incident Reporting Supported IT Incident Management Not Supported OSHA Compliance Not Supported Root-Cause Diagnosis Not Supported Safety Management Not Supported Task Management Not Supported Ticket Management Not Supported Log Management Features Archiving Not Supported Audit Trails Supported Compliance Reporting Not Supported Consolidation Not Supported Data Visualization Not Supported Event Logs Supported Network Logs Not Supported Remediation Supported Syslogs Not Supported Thresholds Not Supported Web Logs Not Supported Network Monitoring Features Bandwidth Monitoring Not Supported Baseline Manager Not Supported Diagnostic Tools Not Supported Internet Usage Monitoring Not Supported IP Address Monitoring Not Supported Real Time Analytics Supported Resource Management Not Supported Server Monitoring Not Supported SLA Monitoring Supported Uptime Monitoring Supported Web Traffic Reporting Not Supported Website Monitoring Features Availability Testing Not Supported Event Logs Not Supported Event-Based Notifications Supported FTP Monitoring Supported Mail Server Monitoring Supported Maintenance Scheduling Not Supported Performance Metrics Not Supported Real Time Monitoring Supported Transaction Monitoring Supported Uptime Reporting Supported	Show More Features Incident Response Features Attack Behavior Analytics Not Supported Automated Remediation Not Supported Compliance Reporting Supported Forensic Data Retention Not Supported Incident Alerting Supported Incident Database Supported Incident Logs Supported Incident Reporting Supported Privacy Breach Reporting Not Supported Security Orchestration Not Supported SIEM Data Ingestion / Correlation Not Supported SLA Tracking / Management Supported Threat Intelligence Not Supported Timeline Analysis Supported Workflow Automation Supported Workflow Management Not Supported
Integrations Checkly Supported Cronitor Supported Dynatrace Supported Healthchecks.io Supported Honeybadger Supported IBM Instana Supported Icinga Supported Jira Supported New Relic Supported ServiceNow Supported Site24x7 Supported Slack Supported SolarWinds Pingdom Supported Zendesk Supported Astro by Astronomer Supported Azure DevOps Not Supported CloudNuro Supported Grafana Cloud Not Supported Jira Service Management Supported Loadster Supported Show More Integrations View All 161 Integrations	Integrations Checkly Supported Cronitor Supported Dynatrace Supported Healthchecks.io Supported Honeybadger Supported IBM Instana Supported Icinga Supported Jira Supported New Relic Supported ServiceNow Supported Site24x7 Supported Slack Supported SolarWinds Pingdom Supported Zendesk Supported Astro by Astronomer Not Supported Azure DevOps Supported CloudNuro Not Supported Grafana Cloud Supported Jira Service Management Not Supported Loadster Not Supported Show More Integrations View All 45 Integrations
Claim Opsgenie and update features and information Claim Opsgenie and update features and information	Claim root9 and update features and information Claim root9 and update features and information