Audience

IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure teams

About root9

root9 is an Alert Management, On-Call, and IT service management (ITSM) platform for IT Operations, NOC, SRE, DevOps, and Platform Engineering teams.

One foundation runs the full operational lifecycle, so alerts, incidents, changes, problems, requests, and on-call response share the same operational identity, memory, and understanding.

Capabilities include alert management, event correlation, incident, problem, change, and request management, on-call and escalation, knowledge, automation, operational analytics, and collaboration in Microsoft Teams and Slack. AI agents assist on every record, with the evidence and reasoning shown.

Instead of a CMDB nobody keeps current, root9 builds operational identity from real activity (the ICDB), reducing alert fatigue and surfacing patterns that monitoring tools miss. Built to learn, not to be taught.

Works alongside Splunk, Datadog, Grafana, CloudWatch, New Relic, Azure Monitor, Dynatrace, ServiceNow, Jira, and more.

Other Popular Alternatives & Related Software
Orna
Orna
The most intuitive cyber incident response and case management platform with on-call SME and 200+ integrations. Orna detects attacks and anomalies across the entire infrastructure 24/7/365, groups them by source, incident relevance, and criticality, and enriches them with threat intelligence data from 28 public and private sources. ORNA's AI analyzes the threat and estimates the severity of the resulting incident, not just the alert, as well as the affected assets. Clear, color-coded dashboards provide attack breakdown by asset, type, technique, time, and more to speed up operations. ORNA's SMS and email notifications are secure and highly configurable based on the team member's role, source, and severity to avoid alert fatigue. When an attack happens, quick and decisive actions make all the difference. With ORNA, you can mount a world-class response, as all alerts can be escalated into incidents with a single action.
Learn more
Splunk On-Call
Splunk On-Call
Empower teams by routing alerts to the right people for fast collaboration and issue resolution. Deliver the right alerts to the right people reducing time to acknowledge and resolve incidents. Complete ChatOps experience, integration with the tools you already have, incident timelines and reporting for blameless post-incident reviews. Engage people where they work. Mobile-first experiences leverage machine learning to make on-call accessible wherever you are. Splunk On-Call automates incident management, reducing alert fatigue and increasing uptime. Use Splunk On-Call to streamline your on-call schedules and escalation policies. From rotations to overrides, we automate all the essentials. Our software provides contextual alert information, suggestions driven from machine learning, and empowers collaboration to solve problems with speed and efficiency, all while capturing essential remediation data.
Learn more
All Quiet
All Quiet
All Quiet is an incident management platform designed to streamline on-call management, alerting, and resolution for modern tech teams. With customizable workflows, flexible on-call scheduling, and built-in integrations with over 30 popular platforms like Slack, Jira, and Datadog, All Quiet simplifies the process of managing and responding to incidents. Its features include real-time status pages, automated escalation protocols, and the ability to monitor and track key performance indicators (KPIs) for continuous operational improvement. Ideal for growing teams, All Quiet ensures faster response times and a smoother incident resolution process.
Learn more
DERDACK Enterprise Alert
DERDACK Enterprise Alert
Derdack’s enterprise alerting software automates alerting processes and enables a fast, reliable and effective response to incidents threatening the continuity of services and operations. This is in particular important for 24/7 operated mission-critical systems and IT. Our critical alerting software combines four pillars to effectively respond to incidents – automated alert notifications, convenient duty scheduling, ad-hoc collaboration and anywhere incident remediation. Enterprise Alert provides automated, and persistent alert notifications by voice, text, push, E-Mail and IM. It tracks the delivery of notifications, acknowledgments and replies and reacts automatically on non-delivery or non-reply by utilizing escalation chains, on-call schedules and presence information. Enterprise Alert enables convenient scheduling of on-call duties by drag & drop in any browser. Based on scheduling information it can then alert the right engineers at the right time.
Learn more

Pricing

Starting Price:
$179/month unlimited users
Free Trial:
Free Trial available.

Integrations

API:
Yes, root9 offers API access
See Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

root9
Founded: 2026
United States
root9.io

Videos and Screen Captures

Signal9 collects alerts from any source into one operational workspace for triage, investigation, ownership, and response.

Signal9 collects alerts from any source into one operational workspace for triage, investigation, ownership, and response.

Signal9 collects alerts from any source into one operational workspace for triage, investigation, ownership, and response. Coordinate response, reduce uncertainty, and understand the operational workload behind every escalation. Automation Policies rarely act alone. Backtest Lab replays every active policy together and surfaces what individual backtests can't. Turn Microsoft Teams or Slack conversation into operational records. Every incident carries its history, context, and what worked before. AI investigation with the evidence and reasoning behind every recommendation.
Other Useful Business Software
Ship Agents Faster Icon
Ship Agents Faster

Transform your applications and workflows into powerful agentic systems at global scale.

Gemini Enterprise Agent Platform lets you rapidly build, scale, govern and optimize production-ready agents grounded in your organization's data. The platform enables developers to build custom or pre-built agents for virtually any use case. New customers get $300 in free credits.
Start Free

Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

root9 Frequently Asked Questions

Q: What kinds of users and organization types does root9 work with?
Q: What languages does root9 support in their product?
Q: What kind of support options does root9 offer?
Q: What other applications or services does root9 integrate with?
Q: Does root9 have an API?
Q: What type of training does root9 provide?
Q: Does root9 offer a free trial?
Q: How much does root9 cost?
Q: What pricing for support is available for root9?

root9 Product Features

Incident Response

Compliance Reporting Supported
Incident Alerting Supported
Incident Database Supported
Incident Logs Supported
Incident Reporting Supported
SLA Tracking / Management Supported
Timeline Analysis Supported
Workflow Automation Supported
Attack Behavior Analytics Not Supported
Automated Remediation Not Supported
Forensic Data Retention Not Supported
Privacy Breach Reporting Not Supported
SIEM Data Ingestion / Correlation Not Supported
Security Orchestration Not Supported
Threat Intelligence Not Supported
Workflow Management Not Supported
Page Already Claimed. Claim Again?