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About

PagerTree is a cloud-based incident management and on-call alerting platform designed to help teams respond to operational issues quickly and reliably. It centralizes alerts from monitoring tools and automatically notifies the right responders using flexible on-call schedules, escalation layers, and intelligent routing rules. It supports real-time notifications through push, email, SMS, voice, chatbots, and mobile apps, ensuring incidents reach the appropriate team members without delay. PagerTree enables organizations to create straightforward on-call rotations, add redundancy with escalation policies, and track performance through built-in analytics dashboards. Advanced routing and notification rules allow teams to match alerts to specific conditions, suppress noise, and prioritize critical incidents, helping reduce alert fatigue while improving response accuracy.

About

root9 is an Alert Management, On-Call, and IT service management (ITSM) platform for IT Operations, NOC, SRE, DevOps, and Platform Engineering teams. One foundation runs the full operational lifecycle, so alerts, incidents, changes, problems, requests, and on-call response share the same operational identity, memory, and understanding. Capabilities include alert management, event correlation, incident, problem, change, and request management, on-call and escalation, knowledge, automation, operational analytics, and collaboration in Microsoft Teams and Slack. AI agents assist on every record, with the evidence and reasoning shown. Instead of a CMDB nobody keeps current, root9 builds operational identity from real activity (the ICDB), reducing alert fatigue and surfacing patterns that monitoring tools miss. Built to learn, not to be taught. Works alongside Splunk, Datadog, Grafana, CloudWatch, New Relic, Azure Monitor, Dynatrace, ServiceNow, Jira, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

DevOps, IT operations, and support teams that need automated on-call scheduling and intelligent alert routing to resolve incidents faster

Audience

IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure teams

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per month
Free Version Supported
Free Trial Not Supported

Pricing

$179/month unlimited users
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

PagerTree
United States
pagertree.com

Company Information

root9
Founded: 2026
United States
root9.io

Alternatives

Alternatives

Categories

Categories

Incident Response Supported

Incident Response Features

Attack Behavior Analytics Not Supported
Automated Remediation Not Supported
Compliance Reporting Supported
Forensic Data Retention Not Supported
Incident Alerting Supported
Incident Database Supported
Incident Logs Supported
Incident Reporting Supported
Privacy Breach Reporting Not Supported
Security Orchestration Not Supported
SIEM Data Ingestion / Correlation Not Supported
SLA Tracking / Management Supported
Threat Intelligence Not Supported
Timeline Analysis Supported
Workflow Automation Supported
Workflow Management Not Supported

Integrations

Cronitor Supported
Datadog Supported
Dynatrace Supported
Grafana Cloud Supported
Healthchecks.io Supported
Honeybadger Supported
Jira Supported
New Relic Supported
Paessler PRTG Supported
Prometheus Supported
Site24x7 Supported
Slack Supported
SolarWinds Pingdom Supported
Splunk AppDynamics Supported
StatusCake Supported
UptimeRobot Supported
Zabbix Supported
Zendesk Supported
Auvik Supported
ServiceNow Not Supported

Integrations

Cronitor Supported
Datadog Supported
Dynatrace Supported
Grafana Cloud Supported
Healthchecks.io Supported
Honeybadger Supported
Jira Supported
New Relic Supported
Paessler PRTG Supported
Prometheus Supported
Site24x7 Supported
Slack Supported
SolarWinds Pingdom Supported
Splunk AppDynamics Supported
StatusCake Supported
UptimeRobot Supported
Zabbix Supported
Zendesk Supported
Auvik Not Supported
ServiceNow Supported
Claim PagerTree and update features and information
Claim PagerTree and update features and information
Claim root9 and update features and information
Claim root9 and update features and information