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About

The COVID-19 pandemic has changed the way we all live and work. The rise in remote working has resulted in a need for even greater communication, collaboration and flexibility. OpenText™ FirstClass® is a powerful collaboration solution that drives teamwork, improves communication, makes people and information easily accessible from any mobile device, and ensures team members are connected within the organization. FirstClass is a fully integrated solution that is cost-effective, flexible and easy to administer. It empowers individuals and teams to work together toward a common goal, with a shared sense of purpose and new ways to participate. Designed to support collaboration, FirstClass offers easy and secure communication, mobile access, personalization, integration with other applications, and safe, reliable archiving.

About

Optimize My Day offers first-class solutions for mobile processes that are at the core of the value-added chain. The high-performance cloud solution optimizes routes and schedules, customer interaction, as well as all other aspects of mobile processes. Our cost-effective solution is easy to implement and integrates seamlessly into your existing IT infrastructure. Ready for immediate use. Field-service route planning must be dynamic to be efficient. The objective is to reduce travel times, thus allowing for more contact with customers. Our route-planning software supports your field staff: They are offered an immediate overview of which customers they need to visit. Less time on the street, more time with the customer. OMD Go takes over the mobile order management duties for your sales-force operations, for sales reps, technicians, and service employees alike. They just need a mobile device with Internet access.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that need a full-featured collaboration suite

Audience

Businesses searching for a solution to optimize routes, schedules, and customer interaction

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$100 one-time payment
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

OpenText
Founded: 1991
Canada
www.opentext.com/what-we-do/products/specialty-technologies/firstclass

Company Information

OptimizeMyDay
Founded: 2000
Germany
www.optimizemyday.com

Alternatives

Alternatives

Applicat

Applicat

Applicat Technologies
LogiNext Field

LogiNext Field

LogiNext
MDaemon Email Server

MDaemon Email Server

MDaemon Technologies
Mobile Service

Mobile Service

Expert Service Solutions
Bamboo

Bamboo

Atlassian

Categories

Collaboration Supported
Mail Servers Supported

Categories

Collaboration Features

Brainstorming Not Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Supported
Document Management Not Supported
Project Management Not Supported
Real Time Editing Supported
Task Management Not Supported
Version Control Not Supported
Video Conferencing Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Integrations

No info available.

Integrations

No info available.
Claim OpenText FirstClass and update features and information
Claim OpenText FirstClass and update features and information
Claim OptimizeMyDay and update features and information
Claim OptimizeMyDay and update features and information