OpenText CCE

OpenText CCE

OpenText
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About

Customer Communications Enterprise provides the agility and ease of use that allows business users throughout your entire enterprise to bridge departments and data sources, to speak to your customers with one voice, throughout their entire lifecycle. All businesses, whether Business-to-Consumer or Business-to-Business, generate hundreds or hundreds of thousands of critical business documents every day. But you’ve outgrown your homegrown output system. Your needs, and your customer’s demands have moved beyond paper. You are experiencing a Digital Transformation, and you know you need to adapt, or die. OpenText™ Communications Center Enterprise is here to help you transform and do better business. Better leveraging of existing IT and Enterprise Resource Planning resources. Improved effectiveness of communications across the enterprise. Significantly increased efficiency and throughput.

About

Every day your website is visited by hundreds of people, and yet only a few take action on what you are offering. No matter how much technology transforms, we still need social proof to be assured. With Wiser Notify , we came up with a quick and easy solution to help your website visitors build trust in what you offer. With a mission to create sales-boosting effective marketing solutions for successful e-commerce businesses, Wiser Notify turns consumer psychology into digital solutions. Offering social proof & FOMO marketing solutions that will help you catch the attention of potential customers, Wiser Notify assists you in thriving sales and builds better credibility. Generate trust and gain popularity by showing recent actions like sales, sign-ups and subscriptions on your site.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Business users and enterprises looking for a solution to bridge departments and data sources

Audience

Anyone in need of a social proof and FOMO notification solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$10 per month
Billed annually
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.5 / 5
support 4.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I have used OpenText CCE and I appreciate its capabilities. It is easy to use and comes with great features. In addition, it is secure and handling business content is seamless.
  • I like that OpenText CCE is easy to setup and that there are many features that makes communication easy. The tool is light and never lags. The tool is scalable and customizable. The tool comes at a bargain.

Cons

  • So far OpenText CCE has been great and so far I cannot complain any bit.
  • OpenText CCE has always worked and I have no bad experiences.

Pros & Cons from Real Users

Pros

  • I’ve been using WiserNotify for several years, and it has become an essential part of my marketing stack. The pop-ups and in-page widgets immediately build trust and credibility with visitors. Thanks to the huge number of integrations, I can connect almost any data source from e-commerce events to CRM or analytics. The design options are flexible, the interface is intuitive, and the features are constantly improving. I especially like that you can embed social proof elements directly into your HTML it makes reviews and activity feeds feel like a natural part of the site.

Cons

  • Setting everything up cleanly takes a bit of time, simply because there are so many configuration options.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

OpenText
Founded: 1991
Canada
www.opentext.com/products-and-solutions/products/customer-experience-management/customer-communications-management/opentext-streamserve

Company Information

WiserNotify
Founded: 2019
India
wisernotify.com

Alternatives

Profitics

Profitics

Profitics

Alternatives

ProveSource

ProveSource

Configo LTD
Systum

Systum

Systum, Inc.

Categories

Categories

Customer Engagement Features

Analytics Not Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

AB Testing Features

Audience Targeting Supported
Campaign Segmentation Supported
Funnel Analysis Not Supported
Heatmaps Not Supported
Landing Pages / Web Forms Not Supported
Multivariate Testing Not Supported
Split Testing Not Supported
Statistical Relevance Analysis Not Supported
Surveys Not Supported
Test Scheduling Not Supported
Visual Editor Not Supported

Push Notifications Features

A/B Testing Supported
Analytics Not Supported
Campaign Segmentation Supported
Contextual Targeting Not Supported
Device Targeting Not Supported
Expiry Notifications Not Supported
Geo Targeting Not Supported
Mobile Notifications Not Supported
Notification Scheduling Not Supported
Visual Notifications Not Supported
Web Notifications Supported

Social Selling Features

Automated Publishing Not Supported
Compliance Management Not Supported
Content Discovery Not Supported
Content Management Not Supported
Employee Advocacy Not Supported
Gamification Supported
Lead Engagement Not Supported
Performance Metrics Not Supported
Pre-Approved Content Library Not Supported
Single Sign On Not Supported
Social Media Monitoring Not Supported

Integrations

Acquia Campaign Studio Not Supported
AppDrag Not Supported
DPD Not Supported
Endorsal Not Supported
Formstack Not Supported
Gumroad Not Supported
Gurucan Not Supported
Joomla! Not Supported
Kajabi Not Supported
Mixpanel Not Supported
Pabbly Subscriptions Not Supported
Razorpay Not Supported
Simplero Not Supported
SurveySparrow Not Supported
Teamwork CRM Not Supported
Thinkific Not Supported
ThriveCart Not Supported
WebinarJam Not Supported
appointlet Not Supported
lemlist Not Supported

Integrations

Acquia Campaign Studio Supported
AppDrag Supported
DPD Supported
Endorsal Supported
Formstack Supported
Gumroad Supported
Gurucan Supported
Joomla! Supported
Kajabi Supported
Mixpanel Supported
Pabbly Subscriptions Supported
Razorpay Supported
Simplero Supported
SurveySparrow Supported
Teamwork CRM Supported
Thinkific Supported
ThriveCart Supported
WebinarJam Supported
appointlet Supported
lemlist Supported
Claim OpenText CCE and update features and information
Claim OpenText CCE and update features and information
Claim WiserNotify and update features and information
Claim WiserNotify and update features and information