Audience

Companies in need of a customer engagement management solution

About Profitics

Profitics CEM Suite is powerful collaboration and integration platform for both intra-enterprise and inter-enterprise workflow management. We integrate cutting-edge web and analytics technologies to create out-of-the-box software solutions that solve difficult challenges for our clients. Creating a collaboration platform to exchange information between vendors, customers and suppliers. Growing an engaged and participative community around a brand or product(s). Driving better business outcomes with software-driven tools and processes. Forecasting demand, supply and competitive-based scenarios. CEM allows your company to go beyond typical CRM suite capabilities and enhance your business processes with unique, value-generating software solutions. Profitics utilizes Web 3.0/Semantic Web component enhanced portal software to develop customized applications that transform your business processes.

Integrations

No integrations listed.

Ratings/Reviews

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features 0.0 / 5
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Company Information

Profitics
Founded: 2007
United States
www.profitics.com/products/customer-engagement-management/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online

Profitics Frequently Asked Questions

Q: What kinds of users and organization types does Profitics work with?
Q: What languages does Profitics support in their product?
Q: What kind of support options does Profitics offer?
Q: What type of training does Profitics provide?

Profitics Product Features

Customer Engagement

Content Syndication Not Supported
Live Chat Not Supported
Feedback Collection Not Supported
Churn Management Not Supported
Analytics Not Supported
Community Management Not Supported
Gamification Not Supported
Video Content Not Supported
Communication Management Not Supported

Marketing Analytics

A/B Testing Not Supported
Campaign Management Not Supported
Channel Attribution Not Supported
Customer Journey Mapping Not Supported
Dashboard Not Supported
Performance Metrics Not Supported
Predictive Analytics Not Supported
ROI Tracking Not Supported
Social Media Metrics Not Supported
Website Analytics Not Supported

Pricing Optimization

Competing Product Analysis Not Supported
Forecasting Not Supported
Market Analysis Not Supported
Price List Management Not Supported
Profitability Analysis Not Supported
Price Optimization Automation Not Supported
Scenario Planning Not Supported
Channel Analysis Not Supported
Multi-Store Management Not Supported
Pricing Analytics Not Supported