Audience

Business users and enterprises looking for a solution to bridge departments and data sources

About OpenText CCE

Customer Communications Enterprise provides the agility and ease of use that allows business users throughout your entire enterprise to bridge departments and data sources, to speak to your customers with one voice, throughout their entire lifecycle. All businesses, whether Business-to-Consumer or Business-to-Business, generate hundreds or hundreds of thousands of critical business documents every day. But you’ve outgrown your homegrown output system. Your needs, and your customer’s demands have moved beyond paper. You are experiencing a Digital Transformation, and you know you need to adapt, or die. OpenText™ Communications Center Enterprise is here to help you transform and do better business. Better leveraging of existing IT and Enterprise Resource Planning resources. Improved effectiveness of communications across the enterprise. Significantly increased efficiency and throughput.

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Integrations

No integrations listed.

Ratings/Reviews - 2 User Reviews

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.5 / 5
support 4.0 / 5
More Reviews Write a Review

Company Information

OpenText
Founded: 1991
Canada
www.opentext.com/products-and-solutions/products/customer-experience-management/customer-communications-management/opentext-streamserve

Videos and Screen Captures

OpenText CCE Screenshot 1
OpenText CCE Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Videos
Support
Phone Support
Online

OpenText CCE Frequently Asked Questions

Q: What kinds of users and organization types does OpenText CCE work with?
Q: What languages does OpenText CCE support in their product?
Q: What kind of support options does OpenText CCE offer?
Q: What type of training does OpenText CCE provide?

OpenText CCE Product Features

Customer Engagement

Communication Management
Analytics
Churn Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

OpenText CCE Verified User Reviews

Write a Review
  • Kamau G.
    Construction Engineer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "My Experience With OpenText CCE"

    Posted 2021-04-20

    Pros: I have used OpenText CCE and I appreciate its capabilities. It is easy to use and comes with great features. In addition, it is secure and handling business content is seamless.

    Cons: So far OpenText CCE has been great and so far I cannot complain any bit.

    Overall: With OpenText CCE, we no longer have to worry about content management. It works well and it is also very secure. I would recommend it any time.

    Read More...
  • Emily N.
    Human Resources Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Enterprise Communication Made Easy"

    Posted 2021-03-01

    Pros: I like that OpenText CCE is easy to setup and that there are many features that makes communication easy.
    The tool is light and never lags.
    The tool is scalable and customizable.
    The tool comes at a bargain.

    Cons: OpenText CCE has always worked and I have no bad experiences.

    Overall: Business communication is key to growth and OpenText CCE has been our to go tool and so far it has worked wonders. It is very reliable, effective, and scalable.

    Read More...
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