TablesReady

TablesReady

Table's Ready, LLC
4.9 out of 5 stars
OnlineToken TablesReady

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OnlineToken:

About

OnlineToken is a pioneer in offering smart queue management solution to businesses across categories to execute their queue management effectively. Our vision is to enable the business to handle customer queues efficiently and make every customer visit experience excellent by replacing physical queues with virtual ones. Take a zero-queue approach in which your customers can book your services from the nearest or most convenient location. Our smart token management system enables you to get real-time status notifications of their position in the queue along with the estimated wait time. A zero contact approach is the need of the hour, the conventional rush and long queues can not be in place due to fear of getting infected easily. OnlineToken provides a robust solution against Covid 19 keeping in mind the health and hygiene of consumers as well as provides safety against fraudsters who evolve their methods faster than most businesses.
TablesReady:

About

Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses. * Customers can add themselves to your list via an embeddable widget, web page, or SMS message. Or you can turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * Easily text guests when you're ready for them. Choose from a variety of customizable automated messages, or open up a 1:1 SMS chat. * Use other software for appointments? No problem. Upload reservations or use our API, then you can still manage your customer flow and messaging within our app. * Integrates with Square POS and Weebly to easily send texts when an order is ready. *No app for you or your customers to download.
OnlineToken:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
TablesReady:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
OnlineToken:

Audience

Businesses interested in a smart queue management system
TablesReady:

Audience

Restaurants, retail, stylists and barbershops, bowling alleys, and other businesses
OnlineToken:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported
TablesReady:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
OnlineToken:

API

Offers API Not Supported
TablesReady:

API

Offers API Supported
OnlineToken:

Screenshots and Videos

TablesReady:

Screenshots and Videos

OnlineToken:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
TablesReady:

Pricing

$59/month
Send up to 150 messages with our Free Plan. Paid premium plans start at $59 for 2,500 messages. Month-to-month. Cancel anytime.
Free Version Supported
Free Trial Supported
OnlineToken:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
TablesReady:

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.4 / 5
design 4.4 / 5
support 4.5 / 5
TablesReady:

Pros & Cons from Real Users

Pros

  • Being able to upload our schedule makes life very easy! The process is seamless and easy to maintain.
  • Texting guests frees up time for hosts and managers! Preferences are easily noted and communicated to all!
  • This gave us a much needed solution to a touch-less solution for customers waiting for tables. It is much more secure and user friendly than texting them directly.
  • This product empowers our candidates with a decision to wait in a physical socially-distant line or return to their cars until we are ready for them to come in. We had upset candidates before when they had no choice but to wait in an outdoor line, especially when the weather was not cooperative. There have been few complaints with this new system.
  • The best feature is the paging system through customer's cell numbers. We integrated with our Square POS as well and changed the way we conduct food service.

Cons

  • Wish I could set up alerts to notify me when a schedule isn't loaded.
  • Asks for phone number first. Most guests want to give you name first.
  • As an admin, it would be nice to have an administration console for all locations in one login.
  • The only negative is the price - I think it's a little bit high per month. But with the results we've had, it's worth it.
  • Not a fluid system amongst features and offers too few parameters. I wish there was a limit to how far out a customer could reserve a table.
OnlineToken:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
TablesReady:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
OnlineToken:

Company Information

OnlineToken
Founded: 2019
United States
www.onlinetoken.co
TablesReady:

Company Information

Table's Ready, LLC
Founded: 2011
United States
www.tablesready.com/
OnlineToken:

Alternatives

TablesReady:

Alternatives

EGS CALCMENU Web

EGS CALCMENU Web

EGS Enggist & Grandjean Software
OnlineToken:
TOKENN

TOKENN

Cyberzio Innovations Pvt Ltd
TablesReady:
OnlineToken:
TablesReady:
Waitly

Waitly

Arisota Software
OnlineToken:
QueueHub

QueueHub

5.0 out of 5 stars
TablesReady:
Bzz

Bzz

Bzz Order Tracking Limited
OnlineToken:
QLess

QLess

4.0 out of 5 stars
TablesReady:
OnlineToken:

Categories

Queue Management Supported
TablesReady:

Categories

TablesReady:

Queue Management Features

Appointment Scheduling Supported
Calendar Not Supported
Communication Tools Supported
Contactless Not Supported
Customer Surveys Not Supported
Dashboard Supported
For Banks Not Supported
For Government Not Supported
For Healthcare Not Supported
For Restaurants Supported
For Retail Not Supported
SMS Marketing Not Supported
Supports Multiple Counters Not Supported
Virtual Queue Not Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Not Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Restaurant Reservations Features

Capacity Monitoring Not Supported
Custom Reservation Inventory Not Supported
Deposits / Prepayment Processing Not Supported
Email Marketing Not Supported
Facebook Reservations Not Supported
Feedback Management Not Supported
Guest Data Not Supported
Guest Notifications Supported
Mobile App Booking Not Supported
Online / Website Reservations Supported
Reminders Supported
Reporting / Analytics Not Supported
Seat / Table Optimization Not Supported
Text/SMS Communications Not Supported
Waitlist Management Supported

Waitlist Features

Alerts/Notifications Supported
Customer Database Supported
For Restaurants Supported
Prioritization Supported
Public Waitlist Supported
Reporting & Statistics Supported
Self Check-in Supported
Waiting Time Tracking Supported
Waitlist Status Tracking Supported
OnlineToken:

Integrations

KonnectzIT Not Supported
Square POS Not Supported
Square Payments Not Supported
Square for Restaurants Not Supported
TablesReady:

Integrations

KonnectzIT Supported
Square POS Supported
Square Payments Supported
Square for Restaurants Supported
OnlineToken:
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TablesReady:
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