Palmate

Palmate

Palamar Teknoloji
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+

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About

Generative Studio X from OneReach.ai is the only conversational AI platform to be named a leader by all of the top analyst groups—including Gartner, Forrester, and IDC. GSX powers over 1 billion conversations per year and is trusted by leading brands like Deloitte, athenahealth, Pepsico, and McGraw Hill. Our CEO and co-founder Robb Wilson also wrote the first bestselling book about conversational AI for business, Age of Invisible Machines (Wiley) and hosts the Invisible Machines podcast. OneReach.ai was founded a decade ago as a research and development project focused on the idea that conversational AI would change every job . We identified key requirements for hyperautomation and created a platform specifically to support these needs. Using GSX, global organizations are creating digital workforces composed of AI agents that standardize communications and orchestrate existing software to automate work. OneReach.ai offers new architecture for a new era in development.

About

Palmate is an AI-powered customer communication platform that unifies messages from WhatsApp, Instagram, Webchat, email, and phone into a single shared inbox. It connects directly with your existing business systems to answer routine customer inquiries, look up request statuses, and complete everyday operational tasks 24/7. When an issue requires personal attention, the platform smoothly hands over the conversation to your team with full context and chat history. By pairing practical conversational AI with a collaborative team inbox, Palmate helps organizations manage incoming message volumes, maintain fast response times, and keep all customer dialogues organized in one place without disrupting their existing workflows.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Organizations that want to create excellent conversational AI experiences

Audience

IT Managers, E-Commerce Managers, CRM Managers, CX Managers, Omnichannel Managers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

OneReach.ai
Founded: 2010
United States
onereach.ai

Company Information

Palamar Teknoloji
Founded: 2020
Turkey
palmate.ai

Alternatives

Cognigy.AI

Cognigy.AI

NiCE Cognigy

Alternatives

Heyday AI

Heyday AI

Hootsuite

Categories

Agentic AI Supported
AI Orchestration Supported
Chatbot Supported
Conversational AI Supported
Hyperautomation Supported
Live Chat Supported

Categories

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Supported
Speech Recognition Supported
Speech Synthesis Supported
Virtual Assistant Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Artificial Intelligence Features

Chatbot Supported
For eCommerce Supported
For Healthcare Supported
For Sales Supported
Image Recognition Not Supported
Machine Learning Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Supported
Process/Workflow Automation Supported
Rules-Based Automation Supported
Virtual Personal Assistant (VPA) Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

WhatsApp Marketing Features

Alerts Supported
API Supported
Autoresponder Not Supported
Bulk Messaging Supported
Campaign Management Supported
Contact Management Supported
Multi-Language Support Supported
Reporting / Analytics Supported

Integrations

Instagram Supported
Microsoft Outlook Supported
Telegram Supported
WhatsApp Supported
X (Twitter) Supported
ActiveCampaign Supported
Calendly Supported
Eventbrite Supported
Expensify Supported
Facebook Supported
Gmail Not Supported
Google Business Profile Not Supported
Hubstaff Supported
Jira Work Management Supported
Scoro Supported
ServiceNow Supported
Shopify Not Supported
TikTok Not Supported
Viber Supported
monday AI work platform Supported

Integrations

Instagram Supported
Microsoft Outlook Supported
Telegram Supported
WhatsApp Supported
X (Twitter) Supported
ActiveCampaign Not Supported
Calendly Not Supported
Eventbrite Not Supported
Expensify Not Supported
Facebook Not Supported
Gmail Supported
Google Business Profile Supported
Hubstaff Not Supported
Jira Work Management Not Supported
Scoro Not Supported
ServiceNow Not Supported
Shopify Supported
TikTok Supported
Viber Not Supported
monday AI work platform Not Supported
Claim Generative Studio X by OneReach.ai and update features and information
Claim Generative Studio X by OneReach.ai and update features and information
Claim Palmate and update features and information
Claim Palmate and update features and information