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About

Omago is a 24/7 AI customer service agent for small businesses in Hong Kong and beyond. It answers customer enquiries on your website and WhatsApp — in Cantonese, English, and Mandarin — using your own business information, then qualifies the lead and books the appointment, all without coding. Businesses spend real money bringing customers to their website and WhatsApp, then lose them after hours when nobody replies. Omago closes that gap: it answers like your best employee, around the clock, in the customer's own language. Setup is no-code and self-serve — connect your site, train it on your business basics, and publish in minutes. Pricing is flat and published, with a free tier to start. You can even prove it before you pay: paste your website URL and ask it your own question.

About

Thought leaders in WhatsApp customer service. At Sparkcentral we enable leading innovative brands to improve their customer experience and increase their service operations efficiency. Our product roadmap is focused on being the leading provider of advanced customer service solutions on WhatsApp and other asynchronous messaging channels. Customer service SaaS platform for enterprises. Sparkcentral allows you to manage all your asynchronous messaging channels with human and virtual customer service agents. With a uniquely designed single workflow and performant user interface for your customer service team. The platform of choice for global brands who launch WhatsApp. Sparkcentral has become an industry thought-leader that is revolutionizing the way enterprises help and engage customers. Our goal is to inspire and enable amazing customer experiences, and we’re doing this by completely reimagining what enterprise customer service software should look like.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small service businesses with lean teams — clinics, property agencies, and professional services (loans, immigration, advisory) — that lose after-hours and weekend enquiries, especially on WhatsApp and in Cantonese.

Audience

Large enterprise organizations in need of a solution to manage their customer experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$49/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Omago
Founded: 2026
Hong Kong
omago.ai

Company Information

Sparkcentral
Founded: 2012
Belgium
www.sparkcentral.com

Alternatives

WhatsApp

WhatsApp

Meta

Alternatives

Landbot.io

Landbot.io

Landbot
Lime Connect

Lime Connect

Lime Connect (formerly Userlike)
HeyWoozy

HeyWoozy

Creative Crew Studio

Categories

Categories

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Conversational Marketing Features

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

Microsoft Dynamics 365
Oracle CRM On Demand
Salesforce
WhatsApp
Zendesk
Zoho CRM

Integrations

Microsoft Dynamics 365
Oracle CRM On Demand
Salesforce
WhatsApp
Zendesk
Zoho CRM
Claim Omago and update features and information
Claim Omago and update features and information
Claim Sparkcentral and update features and information
Claim Sparkcentral and update features and information