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About

Oktopost's social media management, social listening, and employee advocacy solutions enable B2B organizations to amplify their brand on social media and measure the real impact of this channel on the business. Oktopost allows marketers to better engage with customers and prospects, get actionable insights, and prove ROI. Integrating natively with all major marketing automation and CRM platforms – including Salesforce, Marketo, Eloqua, HubSpot, and Microsoft Dynamics 365 – Oktopost helps marketers leverage social data to improve customer experience and drive revenue growth. Oktopost was founded in 2013 to help B2B companies establish the true impact of social media on their business by tracking actionable metrics. Since then, our offices have been buzzing with talented innovators who are driven to create a meaningful social media experience for B2B.

About

Lumen by Talkwalker is a social listening, media monitoring, and social benchmarking platform that helps brands monitor conversations, measure performance, and act on emerging trends. Formerly Talkwalker, the platform provides the same data, reports, workflows, and integrations under its new Lumen by Talkwalker name. It helps organizations track millions of conversations across social, digital, media, and AI channels. Teams can use Lumen by Talkwalker to protect brand reputation, monitor sentiment, benchmark competitors, guide product development, and improve PR and marketing strategies. The platform supports use cases across PR and communications, social marketing, consumer insights, and agencies. Built for brands that need real-time consumer and media intelligence, Lumen by Talkwalker helps teams see what others miss and make smarter decisions faster.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

B2B enterprise and mid-market companies across Tech, Financial Services, Healthcare and other sectors

Audience

PR teams, communications teams, social media teams, marketing teams, consumer insights teams, agencies, brand managers, product teams, reputation managers, and organizations that need social listening, media monitoring, social benchmarking, audience insights, customer feedback analytics, crisis management, competitor tracking, sentiment analysis, and consumer intelligence

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

POA
Pricing depends on number of users and functional requirements
Free Version Not Supported
Free Trial Not Supported

Pricing

$9,600 per year
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Intuitive user interface is easy to get set up and running with a small learning curve. Reliable and secure. Good pricing provides good value. Supported by an excellent development and customer service team for any questions that may arise. Saves time and money by maximizing social media outreach more efficiently.

Cons

  • Nothing to dislike about this app - great functionality and reliability so far. Highly recommended.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Oktopost
Founded: 2011
Israel
www.oktopost.com

Company Information

Talkwalker
Founded: 2009
Luxembourg
www.talkwalker.com

Alternatives

Alternatives

Categories

Categories

Social Media Analytics Tools Features

Campaign Analytics Supported
Competitor Monitoring Supported
Customizable Reports Supported
Engagement Tracking Supported
Influencer Tracking Supported
Multi-Channel Data Collection Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Supported
Contact Management Not Supported
Content Management Supported
Conversion Tracking Supported
Customer Targeting Supported
Keyword Filtering Supported
Multi-Account Management Supported
Post Scheduling Supported

Employee Advocacy Features

Content Controls / Compliance Supported
Content Library Creation Supported
Mobile Access Supported
Post Scheduling Supported
Push / Email Notifications Supported
Reporting / Analytics Supported
Social Sharing Gamification Supported
Tiered User Permissions Supported

Social Media Management Features

Automated Publishing Supported
Brand Tracking Supported
Content Management Supported
Customer Engagement Supported
Multi-Account Management Supported
Multi-User Collaboration Supported
Post Scheduling Supported
Reporting/Analytics Supported
Social Media Monitoring Supported

Social Media Monitoring Features

Audience Segmentation Supported
Competitive Analysis Supported
Configurable Alerts Not Supported
Customer Engagement Supported
Dashboard Supported
Impact Scoring Not Supported
Influencer Tracking Supported
Reputation Management Supported
Sentiment Analysis Supported
Trend Tracking Supported

Social Selling Features

Automated Publishing Supported
Compliance Management Supported
Content Discovery Supported
Content Management Supported
Employee Advocacy Supported
Gamification Supported
Lead Engagement Supported
Performance Metrics Supported
Pre-Approved Content Library Supported
Single Sign On Supported
Social Media Monitoring Supported

Social Media Analytics Tools Features

Campaign Analytics Supported
Competitor Monitoring Supported
Customizable Reports Not Supported
Engagement Tracking Supported
Influencer Tracking Supported
Multi-Channel Data Collection Not Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Not Supported
Contact Management Not Supported
Content Management Not Supported
Conversion Tracking Not Supported
Customer Targeting Not Supported
Keyword Filtering Not Supported
Multi-Account Management Not Supported
Post Scheduling Not Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Not Supported
Review Generation Not Supported
Review Monitoring Not Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Integrations

Axis LMS Supported
Facebook Supported
Google Analytics Supported
X (Twitter) Supported
Cerby Not Supported
ClickDimensions Supported
Conductor Not Supported
Easyflow Supported
Eloqua Supported
GIPHY Supported
Gradient Works Not Supported
Microsoft Dynamics 365 Supported
Microsoft Teams Supported
RingCentral RingCX Not Supported
Salesforce Agentforce Marketing Supported
Salesforce Marketing Cloud Account Engagement Supported
Tableau Not Supported
Upfluence Not Supported
WordPress Supported
Zapier Supported

Integrations

Axis LMS Supported
Facebook Supported
Google Analytics Supported
X (Twitter) Supported
Cerby Supported
ClickDimensions Not Supported
Conductor Supported
Easyflow Not Supported
Eloqua Not Supported
GIPHY Not Supported
Gradient Works Supported
Microsoft Dynamics 365 Not Supported
Microsoft Teams Not Supported
RingCentral RingCX Supported
Salesforce Agentforce Marketing Not Supported
Salesforce Marketing Cloud Account Engagement Not Supported
Tableau Supported
Upfluence Supported
WordPress Not Supported
Zapier Not Supported
Claim Oktopost and update features and information
Claim Oktopost and update features and information
Claim Lumen by Talkwalker and update features and information
Claim Lumen by Talkwalker and update features and information