TelebuBlocksTelebu
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Related Products
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About
Oki-Toki Cloud Contact-Center is an all-in-one solution for contact centers of any size and industry, equipped with the entire arsenal a modern contact center needs to be in the top three leaders.
The Cloud Contact-Center includes:
- Launch of any inbound, outbound, or blended project in minimal time thanks to the Low-Code approach.
- Ability to share agents between projects, teams, and companies.
- Integration of Toll-free, local, and non-geographic SIP numbers.
- Handling missed calls with a specialized Callback mode.
- An employee motivation system with automatic calculation of bonuses and penalties.
- Automated KPI tracking, integrated with speech analytics and evaluation sheets.
- Dynamic conversation scripts that simplify the training of new employees, standardize responses, and automate triggers.
- Performance analysis of each agent, team, and the entire contact center.
Additional features available to extend the CC include: Chats, WFM, CRM, Dialer, voice broadcasts.
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About
Blocks is an integrated API platform, where developers or enterprises can buy custom-built API “blocks” & SDKs & build their own solutions. TelebuHub is a single-window cloud call center software that’s loaded with all the tools and applications you need to manage an inbound, outbound or blended contact center. Record calls, score agents, and generate real-time or historical reports in a few clicks. Use preview, progressive, or predictive dialers or trigger prerecorded voice broadcasts. Let customers verify details, confirm CODs or show interest in your products for free using our innovative missed call number services. Broadcast pre-recorded voice clips to follow up on defaulted debts, conduct customer satisfaction surveys, or use automated dialers with live agents.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
A solution for any size call center, whether operating in one or multiple industries
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Audience
Developers looking for an advanced Cloud Communication Platform solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$30/user/month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOki-Toki
Founded: 2015
United Kingdom
www.oki-toki.cloud/
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Company InformationTelebu
India
telebu.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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Integrations
Asterix
Dropbox
Drupal
Facebook Groups
Facebook Messenger
Gmail
Google Drive
Instagram
Joomla!
MightyCall
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Integrations
Asterix
Dropbox
Drupal
Facebook Groups
Facebook Messenger
Gmail
Google Drive
Instagram
Joomla!
MightyCall
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