+
+

Related Products

  • Connecteam
    10,177 Ratings
    Visit Website
  • Assembled
    268 Ratings
    Visit Website
  • Synerion
    115 Ratings
    Visit Website
  • Insightful
    465 Ratings
    Visit Website
  • Resource Guru
    1,036 Ratings
    Visit Website
  • Careerminds
    46 Ratings
    Visit Website
  • Deel
    15,850 Ratings
    Visit Website
  • ALMobile
    29 Ratings
    Visit Website
  • DeskTime
    955 Ratings
    Visit Website
  • Monitask
    361 Ratings
    Visit Website

About

Sell more by scheduling better. Optimize staff scheduling and management in your establishment thanks to artificial intelligence and achieve better results. Increase your sales and profit through our Workforce Management software thanks to Artificial Intelligence​. ORQUEST is a Workforce Management Scheduling Software based on cutting edge algorithms, Advanced Analysis and Artificial Intelligence, designed specifically for the retail and fast Food industry. We are ready for the new now. We are working hard to respond quickly and accurately to the changing market reality. We adjusted our algorithms, helping easing the current problems you are facing. We are proud to offer you solutions to: (Un) Predictable Demand. We adjusted our forecast to the new reality and it continues being the most accurate available. Employee Social Distancing We schedule taking in consideration the current security measures and facilitating the best performance and benefit.

About

Vantage Point is Pipkins’ premier enterprise workforce management (EWM) product, featuring comprehensive scheduling, forecasting, and planning functionality for complete enterprise-wide, front office, back office, multi-site, contact center workforce management (WFM) and performance management. At Pipkins, we understand that details matter with every contact. Vantage Point uniquely handles every contact that comes into organizations, including calls, chat, text message, e-mail, and back office work items. Pipkins utilizes our own state-of-the-art algorithms developed by founder, Dr. James Pipkins. The use of these algorithms makes Vantage Point simply the most accurate forecasting product on the market, enabling companies to solve complex operational issues in today's multi-faceted omni-channel workforce management environments. Vantage Point gives organizations a proven WFM solution with the ability to automate processes and reduce costs.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

For the food and retail industry looking for a workforce management application

Audience

Contact centers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ORQUEST
Spain
orquest.com

Company Information

Pipkins
Founded: 1983
United States
www.pipkins.com

Alternatives

Alternatives

Categories

Categories

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Employee Scheduling Features

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Workforce Optimization (WFO) Features

eLearning
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management

Integrations

8x8 Contact Center
ADP Workforce Now
Amazon API Gateway
Aspect
Avaya Experience Platform
Cisco CX Cloud
Five9
Kaleris
Paylocity
RingCentral RingCX
Salesforce
Zendesk

Integrations

8x8 Contact Center
ADP Workforce Now
Amazon API Gateway
Aspect
Avaya Experience Platform
Cisco CX Cloud
Five9
Kaleris
Paylocity
RingCentral RingCX
Salesforce
Zendesk
Claim ORQUEST and update features and information
Claim ORQUEST and update features and information
Claim Vantage Point and update features and information
Claim Vantage Point and update features and information