NextUp Walk-inNextUp LLC
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Related Products
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About
NextUp Walk-in is a cloud-based queue and virtual waitlist for walk-in service businesses, including barbershops, hair and nail salons, tattoo studios, pet groomers, repair shops and service counters. Customers join from a QR code or link and follow their place in line and estimated wait on a phone, while staff manage check-ins and call the next person from a live screen. Waiting-room displays and door tablets show queue status and support in-person check-in. The service includes client profiles, visit history, staff and service management, insights, review tools and a public check-in page. Pro adds appointment scheduling and online booking, memberships, packages, gift cards, loyalty tools, commissions, payroll exports and a time clock. Owners, teams and invited clients can use the browser-based service; Android apps provide client and staff functions.
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About
WaitQ is a user-friendly cloud-based queue management platform that elevates the waiting experience and helps businesses lose fewer customers to long waits and no-shows.
In addition to waitlists, it handles appointments and RSVP guest lists too, so businesses can manage the entire customer flow, whether walk-ins or bookings, from a single platform.
Customers check-in or book an appointment on a branded public page, on their own phone or at a kiosk, and see their live status on a virtual waiting room, with no app download or account needed to join. Notifications go out via push, SMS, WhatsApp, or email the moment it's their turn, so customers can step away from a crowded entrance and wait wherever suits them. Floorplans and table management are also available for restaurants.
Analytics track wait times, queue patterns, and no-show rates over time, and the platform supports custom branding across every touchpoint, without app downloads or specific hardware to buy or maintain.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Owners and staff of barbershops, salons, tattoo studios, pet groomers and other walk-in service businesses.
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Audience
Restaurants, retail shops, hotels, salons, barbershops, clinics and other busy physical businesses.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$29/location/month
Free: $0/month for one location, one team member and 50 check-ins/month. Walk-in: $29/month for the first location, then $19/month per additional location. Pro: $59/month for the first location, then $39/month per additional location. Restaurant: $69/month for the first location, then $44/month per additional location. A Pro-feature trial lasts 14 days. Website builder is $19/month per business. Annual billing includes two months free; no setup fee or contract.
Free Version
Supported
Free Trial
Supported
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Pricing
$27/month
Starter is for single-location businesses looking to optimize their operation. Grow (starting at $49) is for busier businesses that need more capacity. Business ($119) is for larger, multi-location operators.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationNextUp LLC
Founded: 2026
United States
nextupwalkin.com
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Company InformationWaitQ
Founded: 2026
Portugal
waitq.app/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Queue Management Features
Appointment Scheduling
Supported
Calendar
Supported
Communication Tools
Supported
Contactless
Supported
Customer Surveys
Not Supported
Dashboard
Supported
For Banks
Not Supported
For Government
Supported
For Healthcare
Supported
For Restaurants
Supported
For Retail
Supported
SMS Marketing
Supported
Supports Multiple Counters
Supported
Virtual Queue
Supported
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Integrations
Android
Not Supported
Apple iOS
Not Supported
ChatGPT
Supported
Claude
Supported
Google Calendar
Supported
Google Sheets
Supported
Gusto
Supported
Make
Supported
Model Context Protocol (MCP)
Supported
Odoo
Not Supported
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Integrations
Android
Supported
Apple iOS
Supported
ChatGPT
Not Supported
Claude
Not Supported
Google Calendar
Not Supported
Google Sheets
Not Supported
Gusto
Not Supported
Make
Not Supported
Model Context Protocol (MCP)
Not Supported
Odoo
Supported
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