NextOS

NextOS

Nextiva
+
+

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About

The NextOS platform unifies five business tools on one single screen: CRM, phone service, live chat, surveys, and analytics. This empowers users to seamlessly manage their communication tools with one log in and one account. NextOS utilizes machine learning and artificial intelligence to give your business a holistic view of each customer, making it the most intuitive platform on the market. Know how customers feel at any moment by tracking every interaction with your business. Share customer information in real-time across your entire business to empower everyone to make better decisions. Use personalized automation to make everyone feel special. Put a system of automated actions and notifications in place to engage customers at the right time with the right message. Exceed customer expectations without doing any extra work.

About

Growth for your hospitality business. Essential tools to get customers returning and grow your hospitality business. Time saving technology that helps you succeed. WiFi that brings customers back. By increasing repeat visits by just 5% you could increase profits by between 25% and 125%. Our system makes it easy to keep customers engaged without spending hours each week on marketing. If you have wireless internet access points or hardware, you’re ready to go. Upload your logo, background and ask a couple of questions to learn more about your customers. Engage with your customers through automated marketing messages. Once you’re all setup, watch customers return and your business grow. Use real-time analytics to learn about your customers. Build insights into behaviours and interactions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses of all sizes in all industries seeking a solution to improve their services business operations

Audience

Local hospitality businesses with physical locations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$35 per month (billed annually)
Nextiva Bundle Basic - $35/month
Nextiva Bundle Pro - $45/month
Nextiva Bundle Enterprise - $55/month
Free Version Not Supported
Free Trial Not Supported

Pricing

$50 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Nextiva
Founded: 2008
United States
www.nextiva.com/why-nextiva/nextos-platform.html

Company Information

Stampede
Founded: 2015
United Kingdom
stampede.ai

Alternatives

Alternatives

PEKO Rewards Hub

PEKO Rewards Hub

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BridgeLogic

BridgeLogic

BridgeLogic WiFi
HubSpot CRM

HubSpot CRM

HubSpot

Categories

Business VoIP Supported
CRM Supported
Email Marketing Supported
Live Chat Supported
Survey Supported
Web Analytics Supported

Categories

Email Marketing Features

A/B Testing Not Supported
Artificial Intelligence Not Supported
Auto-Responders Not Supported
CAN SPAM Compliance Not Supported
Customer Surveys Supported
Drip Campaigns Not Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Not Supported
Landing Pages/Web Forms Supported
Mailing List Management Not Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Not Supported
Template Management Not Supported
WYSIWYG Email Editor Not Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Not Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Not Supported
Social Marketing Not Supported
Website Visitor Tracking Not Supported

Artificial Intelligence Features

Chatbot Supported
For eCommerce Not Supported
For Healthcare Not Supported
For Sales Not Supported
Image Recognition Not Supported
Machine Learning Not Supported
Multi-Language Not Supported
Natural Language Processing Supported
Predictive Analytics Not Supported
Process/Workflow Automation Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Supported

Business Intelligence Features

Ad Hoc Reports Not Supported
Benchmarking Not Supported
Budgeting & Forecasting Not Supported
Dashboard Supported
Data Analysis Not Supported
Key Performance Indicators Not Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Not Supported
Predictive Analytics Not Supported
Profitability Analysis Not Supported
Strategic Planning Not Supported
Trend / Problem Indicators Not Supported
Visual Analytics Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Not Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Not Supported
Email Marketing Supported
Mobile Survey Not Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Web Analytics Features

Campaign Management Supported
Conversion Tracking Not Supported
Form Analytics Not Supported
Goal Tracking Not Supported
Keyword Tracking Not Supported
Multiple Site Management Not Supported
Pageview Tracking Not Supported
Referral Source Tracking Not Supported
Site Search Tracking Not Supported
Time on Site Tracking Not Supported
User Interaction Tracking Not Supported

Email Marketing Features

A/B Testing Not Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Not Supported
Customer Surveys Supported
Drip Campaigns Not Supported
Dynamic Content Not Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Not Supported
Mailing List Management Not Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Not Supported
Template Management Not Supported
WYSIWYG Email Editor Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Not Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Supported

Marketing Analytics Features

A/B Testing Not Supported
Campaign Management Supported
Channel Attribution Not Supported
Customer Journey Mapping Not Supported
Dashboard Supported
Performance Metrics Supported
Predictive Analytics Not Supported
ROI Tracking Supported
Social Media Metrics Not Supported
Website Analytics Not Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Not Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Not Supported
Social Sharing Not Supported
White Label Not Supported

SMS Marketing Features

2-Way Messaging Not Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
Mass Texting Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

WiFi Marketing Features

Automated Emails Supported
Branded Splash Page Supported
Customer Analytics Supported
Data Export Not Supported
Data Privacy Compliance Not Supported
Lead Capture Supported
Location Heatmaps Not Supported
Loyalty Program Supported
Review Platform Integration Supported
SMS Marketing Supported
Social Media Integration Supported
Surveys Not Supported
Time Limited WiFi Not Supported
Trigger Campaigns Supported

Integrations

Axis LMS Not Supported
Fydelia Not Supported
Mailchimp Not Supported
PayPal Not Supported
Stackreaction Not Supported
Textlocal Not Supported
Wufoo Not Supported
Zapier Not Supported
me&u Not Supported

Integrations

Axis LMS Supported
Fydelia Supported
Mailchimp Supported
PayPal Supported
Stackreaction Supported
Textlocal Supported
Wufoo Supported
Zapier Supported
me&u Supported
Claim NextOS and update features and information
Claim NextOS and update features and information
Claim Stampede and update features and information
Claim Stampede and update features and information