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About

Netcore Customer Engagement & Experience is an intelligent full-stack platform that gives you the power to redefine growth. Full stack growth platform for marketers, product and growth managers. Grow your conversion, retention, and revenue with Raman's game-changing predictive intelligence. Marketing and product leaders at customer-centric brands trust Netcore to deliver a world-class customer experience. Powerful, easy to use intelligent customer engagement platform helping you increase conversion & retention. Efficiently automate the delivery of highly personalized campaigns to distinct customers. Netcore Customer Engagement takes the guesswork out of how to engage with customers with data analysis backed by machine learning. Create a unified profile by stitching together data-points from every interaction a customer has with your brand across online & offline channels - website, mobile app, & marketing channels

About

Accelerate business growth and brand loyalty. Oracle CX Marketing (part of Oracle Cloud CX) is an integrated portfolio of digital marketing solutions that help B2B and B2C marketers use real-time intelligence and customer signals to deliver personalized experiences. Connect customer behaviors, transactions, and demographics across marketing, sales, service, and your back-office applications to create the next great experience for each individual. Collect data from more places, apply intelligence at scale, and use insights to deliver personalized experiences in the moments that matter. Empower marketers to use their intuition and creativity to orchestrate amazing B2B and B2C campaigns and irresistible customer experiences. Target high-value accounts and individuals, optimize lead generation and progression, boost customer retention and growth, and ensure consistent, personalized messaging across all channels and geographies.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies interested in an omnichannel marketing automation solution

Audience

Companies interested in a comprehensive, integrated marketing solution to launch cross-channel marketing programs and unify all prospect and customer marketing signals in a single view

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Smartech can be integrated with various sales and CRM applications, so adding information that has been worked on in external software is possible. It is worth noting that these processes can be tracked immediately, so we are kept informed about all integrations within the platform and all the operations we perform through them. Smartech covers email drip campaigns, so based on this and all of the above, it is possibly the most complete tool in the online sales market as far as communication and management standards are concerned. Smartech can be recommended to create sales and quality evaluations of each person who enters the website in lead mode.

Cons

  • Smartech does not allow working with landing page configurations, which would make our management much more accurate by facilitating the creation of analytics based on our web forms system.

Pros & Cons from Real Users

Pros

  • The reports about the current campaign shared by Oracle CX marketing in the dashboard are incredibly informative, it helps to understand customer interest. Its UI/UX design is appealing to my usage. Its user segmentation option is a great addon. It can automate the emailing process. Helps to retain customers.

Cons

  • Never faced any major issues with Oracle marketing. No cons.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Netcore
Founded: 1997
India
netcorecloud.com

Company Information

Oracle
Founded: 1977
United States
www.oracle.com

Alternatives

Act-On

Act-On

Act-On Software

Alternatives

DeepRecs

DeepRecs

Algonomy
Segment

Segment

Twilio

Categories

Categories

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Not Supported
GDPR Compliance Not Supported
Personalization Supported
Predictive Modeling Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Not Supported
Website Visitor Tracking Not Supported

Personalization Features

A/B Testing Supported
Abandoned Cart Saver Supported
Account Based Marketing Not Supported
Behavioral Targeting Supported
Campaign Segmentation Supported
Content Analytics Supported
Contextual Targeting Supported
Customer Profiles Supported
Experience Management Not Supported
Recommendation Engine Supported
Website Personalization Supported

Push Notifications Features

A/B Testing Supported
Analytics Supported
Campaign Segmentation Supported
Contextual Targeting Not Supported
Device Targeting Supported
Expiry Notifications Supported
Geo Targeting Supported
Mobile Notifications Supported
Notification Scheduling Supported
Visual Notifications Supported
Web Notifications Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Not Supported
Website Visitor Tracking Supported

Integrations

AppsFlyer Supported
Blackbox Not Supported
Callwise Not Supported
CrowdTwist Not Supported
Crowdin Supported
Dyspatch Not Supported
Eloqua Not Supported
FunMobility DXP Not Supported
LinkedIn Sales Navigator Not Supported
Magento Supported
Netcore Email API Supported
Oracle Audience Segmentation Not Supported
Oracle BlueKai Not Supported
Oracle Cloud CX Not Supported
Oracle Infinity Not Supported
Oracle Service Not Supported
Oracle Subscription Management Not Supported
Oracle Unity Customer Data Platform Not Supported
SAP Store Supported
WordPress Supported

Integrations

AppsFlyer Not Supported
Blackbox Supported
Callwise Supported
CrowdTwist Supported
Crowdin Not Supported
Dyspatch Supported
Eloqua Supported
FunMobility DXP Supported
LinkedIn Sales Navigator Supported
Magento Not Supported
Netcore Email API Not Supported
Oracle Audience Segmentation Supported
Oracle BlueKai Supported
Oracle Cloud CX Supported
Oracle Infinity Supported
Oracle Service Supported
Oracle Subscription Management Supported
Oracle Unity Customer Data Platform Supported
SAP Store Not Supported
WordPress Not Supported
Claim Netcore Cloud and update features and information
Claim Netcore Cloud and update features and information
Claim Oracle Marketing and update features and information
Claim Oracle Marketing and update features and information