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About

Beautifully simple RMM, Service Desk & PSA software. Slash your costs and simplify service delivery with a powerful, easy to use, all-in-one IT services automation platform. Naverisk has been empowering MSPs & IT Pros to deliver outstanding IT services for over 10 years. Deliver world class IT services with Naverisk’s powerful remote monitoring and management capabilities. Identify and resolve issues before your users are impacted. Transform the efficiency of your IT services with powerful, yet easy to use, automation. Full support for Windows, Linux, Mac & SNMP devices. It takes a team to deliver great customer service. Naverisk’s service desk is designed specifically for MSPs and IT Pros with powerful automation and collaboration capabilities. Power up your service delivery with modern collaboration features supporting teams working together with integrated device management to quickly resolve IT issues.

About

ManageEngine Patch Manager Plus is an automated patch management solution that scans, tests, and deploys patches across Windows, macOS, Linux, and 1,100+ third-party applications from a single console. Automated deployment policies eliminate manual patching effort while test-and-approve workflows validate stability in pilot groups before organization-wide rollout. Granular policy controls customize schedules, maintenance windows, and reboot behaviors per device group, ensuring every endpoint updates on its own operational terms. Work-from-home and roaming devices patch seamlessly over the internet without VPN dependency, and bandwidth optimization ensures deployments never disrupt business operations. Automated rollback restores affected endpoints when deployments fail, while real-time compliance dashboards mapped to HIPAA, PCI-DSS, and GDPR give leadership instant visibility into patch status. Available as cloud or on-premises for organizations of every size.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

MSPs and IT professionals

Audience

SMBs to Large Companies/Enterprises

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$110 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

Less than $1/endpoint/month
Free: up to 25 devices
Professional: Starts @ Less than $1 /endpoint/month
Enterprise: Starts @ $1/endpoint/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.8 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • ManageEngine Patch Manager Plus has many advantages that make patch management easy and efficient for IT teams. It automates the complete patching process—from scanning and detecting missing updates to testing and deploying them—so you don’t have to do manual work. It supports multiple platforms like Windows, macOS, Linux, and even third-party applications, which is very helpful in real environments. The tool also improves security by quickly fixing vulnerabilities and keeping systems up to date.
  • ManageEngine Patch Manager Plus automates patch deployment across Windows, macOS, and Linux systems, as well as third-party applications like browsers and common productivity tools. It supports both on-prem and remote devices, making it effective for distributed networks. The scheduling engine, patch approval workflows, and rollback options reduce manual effort and help maintain security hygiene. Built-in reporting for patch compliance and vulnerabilities aligns well with audit requirements and simplifies compliance management. Integration with Active Directory and easy grouping of endpoints further streamline deployment operations.
  • Patch Manager Plus automates patching for Windows, macOS, Linux, and third-party applications. Supports testing, approval workflows, and scheduling to avoid business disruption. Provides detailed reports, compliance tracking, and vulnerability insights. User-friendly interface simplifies large-scale patch deployment.
  • Makes downloading and installing patches very simple and straightforward. The customer service offered by ManageEngine is also really good. Works great for both our Windows and Mac workstations.

Cons

  • ManageEngine Patch Manager Plus has some limitations that users should consider. The user interface may feel slightly confusing or not very modern, making navigation difficult for new users. Sometimes patches fail to install properly, and the error details are not always clear, which makes troubleshooting harder.
  • Getting initial patch policies and deployment groups configured can take some upfront planning, especially in complex environments. Alerting and notifications sometimes require tuning to avoid noise. Customizing reports beyond the built-in templates is limited and may not meet all reporting needs out-of-the-box.
  • Some advanced reporting and automation features are available only in the enterprise edition. Limited offline patching support for isolated networks. Third-party application patch support may vary based on vendor updates.
  • We've had a patch come a day late before, but other than than nothing we're concerned about. We're quite happy with the product and service so far.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Naverisk
Founded: 2007
New Zealand
www.naverisk.com

Company Information

ManageEngine
India
www.manageengine.com/patch-management/

Alternatives

Alternatives

MSP360 RMM

MSP360 RMM

MSP360
Saner CVEM

Saner CVEM

SecPod Technologies

Categories

Issue Tracking Supported
IT Service Supported
ITSM Supported
MSP Supported
Network Monitoring Supported
Patch Management Supported
Remote Support Supported
RMM Supported
Server Management Supported
SNMP Monitoring Supported

Categories

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Not Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Not Supported
Custom Patches Supported
Dashboard Not Supported
Network Wide Management Supported
Patch Prioritization Not Supported
Patch Testing Supported
Remote Access/Control Not Supported
Vulnerability Scanning Supported

IT Service Features

Contract Management Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Management Not Supported
Release Management Supported
Self Service Portal Not Supported
Service Catalog Not Supported
Service Reporting Not Supported
Ticket Management Supported

ITSM Features

Asset Tracking Not Supported
Availability Management Supported
Change Management Not Supported
Configuration Management Not Supported
Contract/License Management Supported
Dashboard Not Supported
Incident Management Supported
Problem Management Supported
Project Management Supported
Release & Deployment Management Supported
Self Service Portal Supported

Issue Tracking Features

Assignment Management Supported
Dashboard Supported
Escalation Management Supported
Issue Auditing Supported
Issue Scheduling Supported
Knowledge Base Not Supported
Project Management Supported
Recurring Issues Supported
Scheduling Not Supported
Task Management Supported

MSP Features

Backup Management Supported
Billing & Invoicing Supported
CRM Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Supported
Patch Management Supported
Privileged Access Management (PAM) Not Supported
Project Management Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Not Supported
Diagnostic Tools Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Not Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Not Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

Professional Services Automation Features

Billing & Invoicing Supported
Client Portal Supported
Collaboration Tools Not Supported
CRM Not Supported
Document Management Not Supported
Portfolio Management Not Supported
Project Management Supported
Proposal Generation Not Supported
Quote Management Supported
Resource Management Supported
Time & Expense Tracking Supported

Remote Support Features

Diagnostic Tools Supported
File Transfer Not Supported
Live Chat Not Supported
Real-time Chat Supported
Remote Control Not Supported
Screen Sharing Supported
Session Recording Not Supported
Session Transfer Not Supported
Surveys & Feedback Supported

Server Management Features

CPU Monitoring Supported
Credential Management Not Supported
Database Servers Supported
Email Monitoring Supported
Event Logs Supported
History Tracking Not Supported
Patch Management Supported
Scheduling Supported
User Activity Monitoring Supported
Virtual Machine Monitoring Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Supported
Custom Patches Supported
Dashboard Supported
Network Wide Management Supported
Patch Prioritization Supported
Patch Testing Supported
Remote Access/Control Supported
Vulnerability Scanning Supported

Endpoint Protection Features

Activity Log Supported
Antivirus Not Supported
Application Security Supported
Behavioral Analytics Not Supported
Device Management Supported
Encryption Supported
Signature Matching Not Supported
Web Threat Management Supported
Whitelisting / Blacklisting Supported

Vulnerability Management Features

Asset Discovery Supported
Asset Tagging Not Supported
Network Scanning Supported
Patch Management Supported
Policy Management Supported
Prioritization Supported
Risk Management Supported
Vulnerability Assessment Supported
Web Scanning Supported

Integrations

ConnectWise PSA Supported
ConnectWise ScreenConnect Supported
Datto RMM Supported
Datto Workplace Supported
ManageEngine Analytics Plus Not Supported
ManageEngine AssetExplorer Not Supported
ManageEngine ServiceDesk Plus Not Supported
Qualys VMDR Not Supported
Rapid7 InsightVM Not Supported
ScalePad Supported
ScalePad Lifecycle Manager Supported
Splashtop Remote Support Supported
Syslog-ng Not Supported
Tenable One Vulnerability Management Not Supported
Xero Supported
e-automate Supported

Integrations

ConnectWise PSA Not Supported
ConnectWise ScreenConnect Not Supported
Datto RMM Not Supported
Datto Workplace Not Supported
ManageEngine Analytics Plus Supported
ManageEngine AssetExplorer Supported
ManageEngine ServiceDesk Plus Supported
Qualys VMDR Supported
Rapid7 InsightVM Supported
ScalePad Not Supported
ScalePad Lifecycle Manager Not Supported
Splashtop Remote Support Not Supported
Syslog-ng Supported
Tenable One Vulnerability Management Supported
Xero Not Supported
e-automate Not Supported
Claim Naverisk RMM & PSA and update features and information
Claim Naverisk RMM & PSA and update features and information
Claim ManageEngine Patch Manager Plus and update features and information
Claim ManageEngine Patch Manager Plus and update features and information