Naverisk RMM & PSA vs. Optanik Comparison


Naverisk RMM & PSA Naverisk	Optanik
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Naverisk RMM & PSA	Optanik
		Related Products NinjaOne NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency. NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management Tools. The company is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. 4.7 out of 5 stars 6,907 Ratings Visit Website for NinjaOne SuperOps SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. 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It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide. 4.3 out of 5 stars 8,616 Ratings Visit Website for Zendesk Freshservice If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more. 4.6 out of 5 stars 2,199 Ratings Visit Website for Freshservice Serviceaide Serviceaide is a complete service management solution that can be implemented in weeks, not months, and intuitive to use. With low administration costs and quick implementation, you will see a real return on your investment. A flexible platform that works either on premise or in the cloud. Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, Serviceaide provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. Serviceaide includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility. 4.2 out of 5 stars 244 Ratings Visit Website for Serviceaide ScreenMeet The leading enterprise cloud-native remote support platform, embedded in ServiceNow, Salesforce, Tanium, and more. Empower your IT Help Desk and Contact Center teams to resolve 32% more issues in the first call. With a sleek UX and multi-channel support, agents launch in a single click with no downloads necessary. Since ScreenMeet is browser-based and embedded in your current CRM and ITSM, your IT Help Desk and Contact Center teams connect in seconds, thanks to our low latency, global cloud infrastructure. Authentication within platforms like Salesforce and ServiceNow ensures credentials adhere to your strict internal password policies, and it’s configurable to let you store data in your cloud in designated geographies. Enterprise-grade security -Built on Amazon Web Services (AWS), the leading cloud solution -Data transmission: TLS and DTLS 1.2+ with AES-256-bit encryption -Authentication with Salesforce & ServiceNow for added security -Store data in your preferred cloud 4.5 out of 5 stars 36 Ratings Visit Website for ScreenMeet EZO AssetSonar AssetSonar is a comprehensive IT asset management platform that provides real-time visibility into your entire digital infrastructure. Track and optimize hardware, software, and license management to reduce risks, control IT spend, and improve compliance. AssetSonar is an IT asset management and IT service management platform that provides real-time visibility across your entire digital infrastructure. With native ITSM capabilities, AssetSonar helps track and optimize hardware, software, licenses, and service workflows, reducing risks, controlling IT expenditures, and enhancing compliance. The platform features real-time asset context via its IT Graph, which links tickets, assets, software, and users, enabling faster issue resolution and improved decision-making. With integrated patch management, software governance, and automated workflows, AssetSonar streamlines IT operations, enhances service delivery, and supports more efficient offboarding processes. 4.5 out of 5 stars 119 Ratings Visit Website for EZO AssetSonar Iru Iru (formerly Kandji) is an all-in-one, AI-powered security and compliance platform designed to simplify IT management and strengthen enterprise protection. Built on the Iru Context Model, it unifies identity, endpoint, and compliance into a single intelligent system that understands users, devices, and applications in context. 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The result is reduced IT workload, improved employee experience, and enterprise-grade protection built for the AI era. 4.8 out of 5 stars 1,470 Ratings Visit Website for Iru Splashtop Autonomous Endpoint Management Splashtop Autonomous Endpoint Management is an automation-led endpoint management solution designed to help IT teams monitor, secure, patch, and manage endpoints remotely with minimal manual effort by providing real-time visibility into device health, automated system and third-party software patching, and compliance tracking across distributed environments. 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Naverisk RMM & PSA: About Beautifully simple RMM, Service Desk & PSA software. Slash your costs and simplify service delivery with a powerful, easy to use, all-in-one IT services automation platform. Naverisk has been empowering MSPs & IT Pros to deliver outstanding IT services for over 10 years. Deliver world class IT services with Naverisk’s powerful remote monitoring and management capabilities. Identify and resolve issues before your users are impacted. Transform the efficiency of your IT services with powerful, yet easy to use, automation. Full support for Windows, Linux, Mac & SNMP devices. It takes a team to deliver great customer service. Naverisk’s service desk is designed specifically for MSPs and IT Pros with powerful automation and collaboration capabilities. Power up your service delivery with modern collaboration features supporting teams working together with integrated device management to quickly resolve IT issues.	Optanik: About Optanik is a browser-based RMM workspace for managed service providers, IT teams, and help desks. Its native agents for Windows, macOS, and Linux let administrators monitor device health and inventory, access unattended desktops, patch operating systems and third-party applications, deploy packages, transfer files, and run automations. The Windows agent can run before sign-in, enabling access to the login screen. The workspace also includes policy and device configuration tools, printer and mapped-drive management, a network overlay, hosted domain features, a BitLocker vault, ticketing, reports, and white-label workspaces. A REST API, webhooks, and Model Context Protocol (MCP) support automation and connected workflows. A free plan covers one machine with up to 12 hours of remote use daily; paid endpoint plans are billed monthly, with per-endpoint rates that decrease at higher endpoint counts.
Naverisk RMM & PSA: Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Optanik: Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Naverisk RMM & PSA: Audience MSPs and IT professionals	Optanik: Audience MSPs and IT providers, internal IT and helpdesk teams, and small businesses.
Naverisk RMM & PSA: Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported	Optanik: Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
Naverisk RMM & PSA: API Offers API Not Supported	Optanik: API Offers API Supported
Naverisk RMM & PSA: Screenshots and Videos View more images or videos	Optanik: Screenshots and Videos View more images or videos
Naverisk RMM & PSA: Pricing $110 per month Free Version Not Supported Free Trial Not Supported	Optanik: Pricing $2/endpoint/month The free plan covers one machine and up to 12 hours of remote use per day, with no credit card. Paid plans are $2.00 per endpoint per month, billed monthly in USD. Rates are $1.75 per endpoint per month for 5,001–9,999 endpoints and $1.50 for 10,000 or more. Technicians are not billed. Free Version Supported Free Trial Not Supported
Naverisk RMM & PSA: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Optanik: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Naverisk RMM & PSA: Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Optanik: Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Naverisk RMM & PSA: Company Information Naverisk Founded: 2007 New Zealand www.naverisk.com	Optanik: Company Information Optanik Founded: 2026 United States optanik.com
Naverisk RMM & PSA: Alternatives ConnectWise Automate ConnectWise 4.5 out of 5 stars	Optanik: Alternatives No Alternatives
Naverisk RMM & PSA: MSP360 RMM MSP360 4.8 out of 5 stars
Naverisk RMM & PSA: Dameware Remote Everywhere SolarWinds 4.4 out of 5 stars
Naverisk RMM & PSA: Atera 4.8 out of 5 stars
Naverisk RMM & PSA: NinjaOne 4.7 out of 5 stars View All	Optanik: View All
Naverisk RMM & PSA: Categories Issue Tracking Supported IT Service Supported ITSM Supported MSP Supported Network Monitoring Supported Patch Management Supported Professional Services Automation Supported Remote Support Supported RMM Supported Server Management Supported SNMP Monitoring Supported	Optanik: Categories Patch Management Supported Remote Desktop Supported RMM Supported
Naverisk RMM & PSA: Patch Management Features Alerts/Notifications Supported Automatic Approval Not Supported Automatic Patch Deployment Supported Automatic Scans Supported Compliance Management Not Supported Custom Patches Supported Dashboard Not Supported Network Wide Management Supported Patch Prioritization Not Supported Patch Testing Supported Remote Access/Control Not Supported Vulnerability Scanning Supported Show More Features IT Service Features Contract Management Supported Incident Management Supported IT Asset Management Supported Knowledge Management Not Supported Release Management Supported Self Service Portal Not Supported Service Catalog Not Supported Service Reporting Not Supported Ticket Management Supported ITSM Features Asset Tracking Not Supported Availability Management Supported Change Management Not Supported Configuration Management Not Supported Contract/License Management Supported Dashboard Not Supported Incident Management Supported Problem Management Supported Project Management Supported Release & Deployment Management Supported Self Service Portal Supported Issue Tracking Features Assignment Management Supported Dashboard Supported Escalation Management Supported Issue Auditing Supported Issue Scheduling Supported Knowledge Base Not Supported Project Management Supported Recurring Issues Supported Scheduling Not Supported Task Management Supported MSP Features Backup Management Supported Billing & Invoicing Supported CRM Supported Dashboard Supported Help Desk Supported Issue Management Supported Live Chat Supported Patch Management Supported Privileged Access Management (PAM) Not Supported Project Management Supported Remote Access Supported Remote Systems Monitoring Supported Scheduling Supported Network Monitoring Features Bandwidth Monitoring Supported Baseline Manager Not Supported Diagnostic Tools Supported Internet Usage Monitoring Supported IP Address Monitoring Supported Real Time Analytics Not Supported Resource Management Supported Server Monitoring Supported SLA Monitoring Not Supported Uptime Monitoring Supported Web Traffic Reporting Supported Professional Services Automation Features Billing & Invoicing Supported Client Portal Supported Collaboration Tools Not Supported CRM Not Supported Document Management Not Supported Portfolio Management Not Supported Project Management Supported Proposal Generation Not Supported Quote Management Supported Resource Management Supported Time & Expense Tracking Supported Remote Support Features Diagnostic Tools Supported File Transfer Not Supported Live Chat Not Supported Real-time Chat Supported Remote Control Not Supported Screen Sharing Supported Session Recording Not Supported Session Transfer Not Supported Surveys & Feedback Supported Server Management Features CPU Monitoring Supported Credential Management Not Supported Database Servers Supported Email Monitoring Supported Event Logs Supported History Tracking Not Supported Patch Management Supported Scheduling Supported User Activity Monitoring Supported Virtual Machine Monitoring Supported
Naverisk RMM & PSA: Integrations ConnectWise PSA Supported ConnectWise ScreenConnect Supported Datto RMM Supported Datto Workplace Supported Model Context Protocol (MCP) Not Supported ScalePad Supported ScalePad Lifecycle Manager Supported Splashtop Remote Support Supported Xero Supported e-automate Supported View All 9 Integrations	Optanik: Integrations ConnectWise PSA Not Supported ConnectWise ScreenConnect Not Supported Datto RMM Not Supported Datto Workplace Not Supported Model Context Protocol (MCP) Supported ScalePad Not Supported ScalePad Lifecycle Manager Not Supported Splashtop Remote Support Not Supported Xero Not Supported e-automate Not Supported View All 1 Integration
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